Contact Us
Regions
Offices
Contact numbers
E-mails
Addresses
China
Hainan
(Headquarters)
0086-898-950718
Ticketing/ Baggage /Airport enquiries & problem dealing, other Hainan Airlines info
webetservice@hnair.com
Ticketing enquiries for Global Website & online booking problem dealing

HNA Development Building, 29 Hixiu Road, Hainan, 570206, P.R. China
Fortune Wings Club
Member service hotline
0086-898-950717
China
(Cargo)
Tracing shipment service
0086 10 64583949

Fuqian 1st street No.4 Tianzhu Town, Shunyi District,Beijing.
Export service from China
0086 10 64582794
Import service from China
0086 10 64571150
America

Seattle

Reservations:
1-888-688-8813
(English)

1-888-688-8876
(Chinese)

Sales/Admin/Ops:
1-206-453-0280 )

Import Cargo: Tracing/Pickup Info Menzies Aviation 206-243-6157

18000 International Blvd. Suite 1188
Seattle, WA 98188

2427 South 161st Street, #102 Seatac, WA 98158(cargo)

Chicago

Reservations/Sales
1-888-688-8813

401 North Michigan Avenue
Suite 3320
Chicago, IL 60611-4255
Houston

3050 Post Oak Boulevard
Suite 1320
Houston, TX 77056-6569
Los Angeles

16250 Ventura Boulevard
Suite 115
Encino, CA 91436-2204
New York

450 7th Avenue
Suite 705
New York, NY 10123
Toronto (Canada)

1235 Bay Street
Suite 601
Toronto, ON M5R 3K4

Vancouver (Canada)

1166 Alberni Street
Suite 1406
Vancouver, BC V6E 3Z3
Asia

Taipei
Tel: 00886-2-25468929
Fax: 00886-2-25468929

 

Osaka

0081-6-6447-7786
  

Century　Bldg5F　1-4-16　Kyomachibori Nishi-Ku, Osaka, Japan

Seoul

0082-2-7790600
  

#1406，Samyoung BD, Sogong-dong 70, Junggu, Seoul, Korea
(post code:100-070)

Bankok
0066-856699556
  

27th Fl., Rajanakarn Bldg.,183 South Sathorn Rd., Bangkok 10120, Thailand
Africa
&
Central Asia

Dubai

00971-4-3595000
00971-55-7545262

Bur Dubai, mankhool road, sharaf building, ground floor (mail to P.O.Box 21593)

Luanda
+244 922 398 897
+244 923 640 540
  

Rua Damiao de Gois no 7/9-Alvalade, Luanda, Angola

Khartoum
00249-912170481
00249-912170284
00249-912170326
  

El Jamhoria Street Khartoum
Europe

Brussels

0032(0)27533031/30

Hainan Airlines, Brussels National Airport, PO Box 39, B-1930 Zaventem, Belgium.
Budapest
0036-1-4294023(fax)
0036-1-4294020
0036-1-4294021

H-1075 BUDAPEST MADACH IMRE U,13-14
St. Petersburg
007-812-3349652
007-812-3349651 (fax)
 

Санкт Петербург, Невский проспект, дом 30, литер А, помещения 15Н – ком. 31,32, 33 (офис 3.11 А)
Moscow
007-499- 9730225
007-499-9730230
Reservation/Sales:
007-985-766-12-57
007-985-766-12-59
007-906-058-83-64
  

РФ, г.Москва, ул.Новослободская, д.4 ТЦ «Дружба» 3 этаж
Berlin
Service and booking hotline:
01805 40 85 85 83,
Tel: +49 (0) 30 31518950 Fax: +49 (0)30 315189579

Berlin@hnair.com

Fritsche Str.62 10627 Berlin Germany
Chartered flights
Flights from/to Novosibirsk
007-913 7777 999
007-3832034467
 

 
Flights from/to Irkutsk
007-908 6421518
007-904 1225998
  

 
Flights from/to Krasnoyarsk
007-913 0324357
007-983 1523267
  

 
China
Complaint and Feedback
+86-898-66709315
(Operating Hours:
Mon. to Fri.: 08:30 - 11:30,
13:30 - 17:30, Beijing Time. No service on Saturday, Sunday or Public Holidays.)
customerfeedback@hnair.com
We will handle your complaints in 3 workdays.

HNA Development Building, 29 Hixiu Road, Hainan, 570206, P.R. China