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HELP / FAQs
New Site HELP & OVERVIEW
• New Site Design & Usability Tour
• Overview of Personalization
• Overview of Registration
Click Here To View The Tour
Peek behind the scenes: Inside the Register blog
Email Us
Live Chat
(Available 8am-5pm)
Online Chat
Call Us
1-800-946-9449 - Site Help
• New Site FAQs:
General Overview
What happened to the dropdown lists of content in each section?
Where are the Real Estate, Cars and Jobs sections?
Where is the sign-in for comments, discussion boards (Publish My Stuff) and E-Register?
What is the new headlines list?
What is Don't Miss?
What is the new Hot Topic box?
Personalization
What is personalization and what can I personalize?
What are the new boxes on the home page and how do I customize them?
How do I use the Personalize this Page feature on the right side?
Can I add non-OCRegister.com content to my customized page?
How can I choose a city for the local news box?
Can I have news from more than one city on my home page?
On city news pages there is a "Flickr feed: Submit your photos link." What's this?
How do I make OCRegister.com my home page?
How do I restore my home page to it's original settings?
Registration
General overview of registration
How do I register?
Member Center Overview - Managing your OC Register accounts
What do you do with my information?
I've lost my password, how do I retrieve it?
My Registration does not work for commenting on stories. What should I do?
general HELP & customer service
Need Help? We make it quick and easy to get answers to your questions. Click on a topic below to view our help menu.
Advertising
How do I advertise, and what are the rates?
How do I contact the advertising department?
How do I place a classified ad in the Register & OCRegister.com?
How do I place a job listing in the Register Classifieds or OCRegister.com/monster?
How do I place an ad of my auto for sale in the Register or online?
How do I make a correction to my classified ad?
How do I access classified ads that were published more than a week ago?
What are the rates for running Classified ads in the Register in print or online?
Subscriber Questions
How do I subscribe to the print edition of the Register?
Can my account be credited if I go on vacation and suspend delivery?
When will my home delivery begin?
What time should I expect my paper?
What should I do if my newspaper does not arrive or sections are missing?
I don't live in Orange County, where may I purchase a paper?
How do I pay my bill online?
Contact Customer Service about print subscription issues at 877-627-7009
E-Register
What is in E-Register, the print edition online?
What is the difference between the E-Register and OCRegister.com?
How can I subscribe to the E-Register, the prrint edition online?
Will I receive unwanted e-mail as a result of signing up for E-Register?
How do I qualify for a subscription to E-Register if I am a Print subscriber?
I'm a Register subscriber, but when I try to access E-Register I get a message saying my submitted information does not match our records. What do I do?
How do I retrieve a forgotten password or username?
I have subscribed to E-Register, but I get blocked on other computer I use. What's the problem?
What are cookies and why are they required?
When I call up a story, what are my viewing options?
What is "My Collection"?
Can I print out articles, photos, and features such as crosswords and comics?
How can I e-mail an article to someone else?
How do I find my account number?
Register In Education
What is Register in Education?
I am a school teacher. How do I get involved?
How do I donate my paper to students while on vacation?
How do I contact Register In Education?
Register Insider
How do I get to the Register Insiders' section?
What is the Register Insiders program?
I went on vacation and cancelled my paper but started it back up when I returned. I have been a subscriber for several years. Why am I not eligible for loyalty plus?
How can the Register offer free items and discounts?
How can a member earn Insider points?
Will my membership expire?
Will my e-mail address remain private?
Is there a fee for the Register Insiders program? Will a membership fee be charged in the future?
General Questions
Where do I find articles that were in today's newspaper?
How do I request reprints?
Can I link to your stories from my website?
What are the general guidelines and costs to re-use an article?
How do I request a reprint of a photo published in The Orange County Register or OCRegister.com?
How do I submit a press release to the Orange County Register?
How do I send a letter to the Editor?
How do I contact a Register writer?
Do you post all content from the print edition online?
How do I apply for a position at the Register?
Where can I find company information about the Register?
Where are the Obituaries (death notices)?
Where is the Things to Do search box?