How we are organised

We are a national organisation providing a service to all of Scotland.

We deliver our services in five Regional Operational Divisions:

• North Division – covering the Highlands, Grampian, the Western and Northern Isles;
• East Central Division – covering Tayside, Forth Valley and Fife;
• South East Division – covering Lothian and the Borders;
• West Central Division – covering Lanarkshire, Greater Glasgow and Dunbartonshire;
• South West Division - covering Ayrshire, Argyll & Clyde, Dumfries and Galloway.

All of our operations are co-ordinated through three Emergency Medical Dispatch Centres (EMDC). These centres dispatch responses to 999 calls, arrange patient transport services to hospitals as requested by other medical professionals and manage air ambulance response. They are located in:

• Inverness – covering operations in Highlands & Islands and Grampian;
• South Queensferry – covering operations in Lothian, Borders, Tayside, Fife and Forth Valley;
• Cardonald – covering operations in Glasgow, Lanarkshire, Ayrshire, Argyll & Clyde and Dumfriesshire.

The Scottish Ambulance Service National Headquarters is in Edinburgh. Executive directors are based there, along with other administrative functions such as finance, personnel and corporate affairs.

The Air Ambulance operates from Inverness, Aberdeen and Glasgow and operates across the country with two fixed wing aircraft and two helicopters.

Training and development services are run from Barony Castle in Peebles.