Contact Kew

Please select the most appropriate area relating to your enquiry

Visit Information | Schools Visits | Press Enquiries | Friends Membership | Sponsorship & Partnerships | Venue Hire & Weddings | Plant & Gardening Enquiries | Working at Kew

Postal addresses | Central switchboard | Email addresses | Technical support

Contacting a specific area within Kew will ensure the quickest response.  However, if you can't find what you are looking for please contact the central Information Unit - email: info@kew.org / tel: +44 (0)20 8332 5655 

 

Visit Information


Kew Gardens
Click here for the Visit Kew Gardens section of our website
Royal Botanic Gardens, Kew, Richmond, Surrey TW9 3AB
email: info@kew.org / 24-hour visitor information line: +44 (0)20 8332 5655

Wakehurst Place
Click here for the Visit Wakehurst Place section of our website
Wakehurst Place, Ardingly, nr Haywards Heath, West Sussex RH17 6TN
email: wakehurst@kew.org / 24-hour visitor information line: +44 (0)1444 894066

Feedback
If you would like to give us feedback regarding your visit to Kew Gardens or Wakehurst Place please e-mail info@kew.org

 

Schools visits to Kew Gardens

Click here for information about bringing your students to Kew
email: schools@kew.org

 

Press Enquiries

Please visit www.kew.org/press for further information. For general enquiries please contact our Information Team or our Switchboard.

 

Friends of Kew & Garden Membership

Click here for Membership information
email: friends@kew.org / Tel +44 (0)20 8332 3200 (limited availability, office-hours only)
 

Sponsorship & partnerships

More information on Corporate membership from our site
email: partnerships@kew.org 
 

Venue Hire & Weddings

Click here to visit our Venue hire pages
email: venues@kew.org / Tel +44 (0)20 8332 5641
Click here to visit our Weddings pages
email: weddings@kew.org / Tel +44 (0)20 8332 5641
 

Plant & gardening enquiries

Unfortunately Kew cannot answer gardening questions over the phone or by mail. There are some great resources available online:

Working at Kew

Details of job vacancies at Kew Gardens and Wakehurst Place can be found in our jobs pages

Details of volunteer opportunities at Kew Gardens and Wakehurst Place can be found in our volunteer pages

 

Postal addresses

Royal Botanic Gardens, Kew (central postal address)
Richmond
Surrey
TW9 3AB (Google maps)
United Kingdom

Wakehurst Place (Wakehurst Place and Millennium Seed Bank)
Ardingly
nr Haywards Heath
West Sussex
RH17 6TN (Google maps)
United Kingdom

 

Central telephone switchboard & fax

Our main switchboard number (office hours only) is +44 (0)20 8332 5000
Our main fax number is +44 (0)20 8332 5197


Email addresses at Kew

If you know the name of the person you wish to contact their email address can be easily guessed: use the initial of their first name, followed by a dot, then their surname followed by @kew.org:

Firstinitial.Lastname@kew.org

NB. email addresses using Kew's in the Firstinitial.Lastname@rbgkew.org.uk format (Kew's old domain name) will also still be delivered


Technical Support

For problems and queries relating to email at the Royal Botanic Gardens, Kew, please contact postmaster@kew.org.

For technical problems relating to this website please contact websupport@kew.org.

To inform us about editorial issues or make suggestions about how Kew's website might be improved please contact webeditorial@kew.org.
Before contacting us for a link-swap, please read our links policy. 

Ask Kew