Call Us:
800-369-3949
Email Us:
customerservice@altrec.com
We're Available:
Mon-Fri: 6am-8pm
Sat: 10am-6pm
Sun: noon-8pm PST
CLOSING EARLY:
Fri, Feb 4th: 6am-3pm PST
FREE Shipping on $45 Orders
within the Contiguous United States
We're Available:
Mon-Fri: 6am-8pm
Sat: 10am-6pm
Sun: noon-8pm PST
CLOSING EARLY:
Fri, Feb 4th: 6am-3pm PST
We want you to be 100% satisfied with your Altrec.com purchase. We have a 100% no-questions-asked lifetime Satisfaction Guarantee on everything we sell. Our unlimited returns policy means we will refund your purchase in full at any time. We want to make sure you have the right gear for your next outdoor adventure. Details...
FREE Shipping on $45 Orders within the Contiguous U.S.. Details...
We've done our best to make Returns EASY for you to send back to us. Details...
We accept all major credit cards, as well as PayPal. Details...
If we place an item on sale less than 10 days after you bought it at full price, just let us know and we will happily refund you the difference. Details...
We will never sell, lease, rent or give your e-mail address or other personal information to anyone else without your permission. Period. Details...
We only charge sales tax for those states that require it, currently New York and Washington states. Details...
FREE Shipping on $45 Orders within the Contiguous U.S.. To receive FREE Shipping simply choose the FREE Shipping option during checkout. Exceptionally large/heavy items, such as a kayak or some Backordered items, may require an additional Handling Charge as noted on each product page.
Shopping at our site is safe, and we guarantee it. All orders on our site are processed on our secure server. All credit card information is encrypted and protected. To check that your transaction is secure, look for the unbroken key or closed padlock icon in the corner of your browser screen.
If you would prefer not to place your order on-line, please call our Customer Service at 1-800-369-3949. One of our customer service representatives will be happy to assist you.
We guarantee that if we place an item on sale less than 10 days after you bought it at full price, just let us know and we will happily refund you the difference. This offer only applies to purchases made within the last 10 days, and only if we have the same size and color of that item in stock at the time. This offer does not apply to special sales, use of gift certificates, rebates or gift with purchase promotions.
Simply contact us within 10 days of your purchase by email at customerservice@altrec.com or by phone at 1-800-369-3949.
We are committed to providing the highest quality gear for your outdoor adventures. Altrec.com provides world-class service, exceptionally fast delivery and a straightforward buying experience.
We want you to be 100% satisfied with your Altrec.com purchase. If something isn't right, we guarantee total satisfaction by offering a 100% no-questions-asked lifetime Satisfaction Guarantee on everything we sell. Our unlimited returns policy means we will refund your purchase in full at any time. We want to make sure you have the right gear for your next outdoor adventure.
Shop with the convenience of a PayPal account. It's a safe and secure method of payment that accepts a wide variety of major credit or bank cards. PayPal - It's the safer, easier way to pay online.
We want you to be 100% satisfied with your Altrec.com purchase. If something isn't right, we guarantee total satisfaction by offering a 100% no-questions-asked lifetime Satisfaction Guarantee on everything we sell. Our unlimited returns policy means we will refund your purchase in full at any time. We want to make sure you have the right gear for your next outdoor adventure.
We've done our best to make Returns EASY for you to send back to us.
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| 1. In your Account, find your order, choose the items and print your packing list. | 2. Pack the list inside of your package with the item(s) to return. | 3. Send your return package insured with your choice of carrier. |
You may also contact our Customer Service department to arrange for returns and receive a Return Merchandise Authorization (RMA) number. Please call 1-800-369-3949 with any questions, or use our Live Chat available during OUR HOURS - Mon-Fri: 6am-8pm, Sat: 10am-6pm, Sun: noon-8pm PST. Fri, Feb. 4th: 6am-3pm PST .
We will never sell, lease, rent or give your e-mail address or other personal information to anyone else without your permission. Period. Since our distribution model requires some manufacturers to ship products to customers, it is necessary to provide shipping information for that purpose only. We are firmly commited to your privacy.
Get FREE 2-DAY Air Shipping* on your next order of $45 or more. Coupon expires 3 days after a Return Merchandise Authorization (RMA) is created. Here's how:
Details:
Get FREE 2DAY Air Shipping* on all your orders over $45 in January by subscribing to our email list. Offer expires 1/31/2011. Here's how:
Already an email subscriber? You qualify too. Follow the same steps listed above.
Details:
For a limited time, receive $20 coupon towards your next order when you purchase $150 of product from The North Face:
Shop The North Face!
For a limited time, get $5.00 2DAY Air Shipping - through December 22nd at 1:00pm (PST).
For a limited time, get $9.95 Overnight Shipping - through December 23rd at 1:00pm (PST).
Delivery by Christmas is ONLY available on packages with this icon:
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Review our Holiday deadline schedule for more information.
