University Information Services Help Desk
Fax: 202-687-1162, Email: netidservices@georgetown.edu

NetID Password Reset and Increase in Level of Assurance


You may use this form if you have forgotten your NetID, NetID password, or if you need to have your level of assurance raised. Print this form, complete the information and fax it to 202-687-1162.

A confirmation email message will be sent to the address specified below.

1. My NetID: ______________________ Graduation Year: ______

2. Last Name:_____________________ First Name:__________________ MI: ___

3. Daytime Phone Number: ______ - ______- ________

4. Email Address: _____________________________________________________
Please write legibly as we will send a note here once the request is completed.

5. Check one of the following options.  Note that a password reset also raises the level of assurance. 
____ I do not know my NetID password. Please reset my NetID password.
____ I know my NetID and password. Upgrade my level of assurance.

6. The service to which I am primarily seeking access is:
____ Student Access+ (for unofficial transcripts after 1979) ____  AAP web site / AAP Online*
____  Lauinger's Library Link (EBSCO databases) ____ Update @georgetown.edu email routing
*Available to active members of the Alumni Admissions Program authorized by the Office of Undergraduate Admissions.

7. Identification:
Please make a photocopy your University GOCard or a government-issued photo ID card (such as a driver's license or passport) on this sheet or send it separate sheet of paper. Please make photocopy on the lightest setting. Requests cannot be processed without a valid, legible photo ID.

Signature: ________________________________ Date: __________________

Note: Please do not write your Social Security Number on this form and do not attach your Social Security card.