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Discussion of BioWare games and news.
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Created 4 months ago, Modified 3 months ago
Hi everyone - to help coordinate the clutter, I'm creating a series of official sticky threads covering major issues.
This is the official thread for any issues that are preventing you from LAUNCHING the game. If you're experiencing such an issue or have a solution to such an issue, please post and discuss it here. Thanks! UPDATE [March 12, 10:20pm MST]: Thanks for your patience everyone. We released a BETA patch this afternoon that fixed a number of these release-control related issues as well as an issue where the game would ask for non-existent drives. Also, we have further updates and workarounds for a number of these issues. Hopefully this will get the bulk of you up and running in time for the weekend. If you are still affected, please continue to post and help each other out and we'll continue to make these blocking issues a priority. The primary culprits for many of these issues remain out of date video drivers, interference from antivirus software, Windows administration rights, and errors within users' Windows setups. We're continuing to investigate these issues and are identifying fixes and workarounds wherever possible. EV#52959 – Some are getting “The application will not run on a Windows guest account or an account with insufficient privileges” error, regardless of Admin status.
to close. We are sorry for the inconvenience." error
Rescue the animals in Two by Two, my new family boardgame for 2-4 players.
--Check out the Wired.com review and follow the latest news on my boardgame blog. |
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Created 4 months ago
Having issues with clicking play and getting the message "Dragon Age II has stopped working"
Updated to the lastest nVidia beta driver and rolled back to 195.62 for a GeForece 9600M GT, tried DirectX 9 and disabling Vertical Sync and Full Screen Play and uninstalled and reinstalled the game several times to no positive progression. |
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Created 4 months ago
My game is completely broken, as far as I can tell... I press Play and then nothing. No date check, no crash info, just plain nothing. All drivers are updated and such. And yes, I already tried uninstalling, redownloading and reinstalling the game.
The game was officially released 4½ hours ago. Demo worked perfectly fine, btw, not a single issue there. Is there perhaps a way to force a date check? |
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Created 4 months ago
I also have posted in other threads. My problem is I can install the game, but when I press play and it get's to the release date check it goes to 30% then produces an error screen. No matter how many times I press retry it does not work.
I have tried so far...reinstalling, setting admin rights on exe. files (and other related files), turning off all firewalls/virus programs, and setting ports. I am est U.S. time, and have a hard copy of the game from amazon.com. Comp specs also meet and exceed all min requirements. |
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Created 4 months ago, Modified 4 months ago
I have windows vista 64 bit ati mobility radeon 4650 and I downloaded the beta update from the link in the forums created the exception to the firewall uninstalled and reinstalled at least 4 times and tried to run the .exe as an administrator with dx9 with the lowest possible settings and highest and nothing works it always crashes.
im not sure but everytime it runs the release date checker it gets to about 70 percent and then just closes. |
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Created 4 months ago
Alright fine... Since you locked my thread... (Really? After 28 hours 3 convos directly with EA tech support & not a single solution that has worked.... ugh not happy)
I install DA2>Restart Comp>Hit Launcher>Configt happy times go>Release Date Checker Go> Game crashes immediately after that. After the first attempt to play Release Date checker does not show up anymore it just crashes immediately after I hit play on the launcher. Updated my NVidia drivers to old drivers & tried it, updated to current driver, updated now to beta driver. Played through DA2 Demo (Steam version) fine three different times.(I have since deleted My Docs>Bioware>DA2 Demo folder to see if thats what was causing a crash). 28 hours still havent seen anything but the launch screen.
Embrace the suck.
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Created 4 months ago
Australia Win XP SP3 DA2 Digital Version (gamersgate) Logged in as administrator. Only account on system. 13 hours after release time.
Writer for Ultima V: Lazarus.
Author of Dragon Age: The Hunt | Dragon Age: The Kill Do not meddle in the affairs of dragons, for you are crunchy and taste good with ketchup. |
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Created 4 months ago, Modified 4 months ago
My game launcher comes up, I click "play" and I see the DA2 logo and then a windows flag saying "game has stopped working"
I reinstalled DX manually from the disc as the troubleshooting suggested, no help there. win 7 64bit, nvidia geforce GTX 295, quad core i7 bioware pre-order signature edition, fully unlocked and registered |
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Created 4 months ago
Just adding my own plight to the list. Digital Download version to a PC running Windows Vista SP2. It won't let me play because of administrator permissions, despite the fact that I'm running it on an administrator account. I tried a bunch of the fixes people are suggesting in these forums, to no avail.
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Created 4 months ago
@Shadow of Light Dragon
I got that exact error myself yesterday. I figured I could get around that by using the exe in the bin_ship folder. I also got the awc.dll error and created a shortcut to the ea core server exe. I haven't needed to use it since trying it yesterday. Don't know why. WinXP 64-bit SP2 Black Intel i7 925 Gigabyte EX-58-UD3R Motherboard EVGA GeForce GTX 260 6GB Memory |
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Created 4 months ago, Modified 4 months ago
Can't play, at all.
anti-virus picks up release control as a virus, kills it. uninstall the game, turn off anti-virus, reinstall game. doesn't launch at all. when I go into bin_ship and click on the executeable, it says my version of windows isn't supported. I have Windows Vista 64bit. |
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Created 4 months ago, Modified 4 months ago
I have tried everything that has been previously mentioned in this thread. Still nothing. I open the game up. Click play on the launcher, my cursor turns into an hour glass and a second later, I get "Dragon Age II has encountered a problem and needs to close. We are sorry for the inconvenience." No black screen, nothing!
I have Windows XP 3. I am running Directx9.0c. I ran the Demo just fine - actually it went well. |
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Created 4 months ago
I've talked to about 5 -7 Representatives on ea live chat and they have all not been able to fix my problem, im running vista 64 bit and after i install the game and go to the launcher and press play just nothing happens. after i get a error message saying that its not compatable with the 64 bit and to contact someone about it. unbelievable
please help >.< |
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