Who needs retail stores any longer?
11 months ago I wrote about the opening of an Apple retail Store in my home town Almere. I was excited and wanted to support this local dealer by using them as preferred supplier. After they opened, I wanted to buy a Mac Mini and went there twice, but they didn’t have any. When I wanted to upgrade my MacBook Pro with more memory, they didn’t have a 2GB memory module, so I had to order it online. Two weeks after the introduction of the updated iPod Touch (32GB) I went there, but they didn’t get any yet. Yesterday I went again and they still didn’t have any. The Media Markt store in town had them on sale last week (all sold out) and Apple delivers within a couple of days. The sales person of Warnerraven at the iCentre Almere said I could order it and wouldn’t even be required to take it, if I change my mind. But why should I order it there, wait and go back to the store to pick it up (difficult enough with their limited opening hours), while I can order it directly from Apple and have it shipped home for free? This store obviously can not afford to have Apple’s popular products on stock. The main reason for me to go to a local retail store is to get a product directly without waiting and shipping costs. Lately, I usually come home empty-handed and instead order online (often cheaper).
In some areas retail stores still make sense (products you want to try out and feel or where you need service), but otherwise many stores are just obsolete, wasting valuable space in our cities and increasing the price of products.
Update: I ordered it online from Apple and it was delivered really fast on Tuesday already.