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After electricity is generated and transmitted, step-down transformers located in distribution substations reduce the voltage so it can be carried on smaller cables or distribution lines.
The distribution system includes substations, wires, poles, metering, billing, and related support systems involved in the retail side of electricity delivery. The need to expand our distribution infrastructure and install new distribution equipment to meet population and demand growth will require continued investment. As electric companies invest in distribution system upgrades, they will be focused on new technologies to help them meet the increased demands of our digital society and to communicate more effectively with their customers. For example, advanced metering infrastructure (AMI) includes new communications networks and database systems that will modernize our nation’s electric grid and provide important benefits to electric companies and consumers. According to a 2008 Report by The Brattle Group, electric companies will need to spend approximately $582 billion to strengthen our nation's distribution systems from 2010 to 2030, in order to maintain a reliable supply of electricity.