Article ID: 304254 - Last Review: February 11, 2011 - Revision: 13.0 You receive "Money cannot open this file because it was created by an incompatible version" when you try to open Microsoft Money
This article was previously published under Q304254 NoticeIf you've been managing your finances with the help of Microsoft Money, you should be aware that Microsoft discontinued all online services and assisted support for all versions of Money on January 31, 2011. (Microsoft discontinued sales of Money on June 20, 2009.) If you're looking for an alternative program, Microsoft has made the Money Plus Sunset versions available as a replacement for the following expired programs: Microsoft Money Essentials, Microsoft Money Deluxe, Microsoft Money Premium, Microsoft Money Home, and Microsoft Money Business. For more information about Money Plus Sunset, refer to this article in the Microsoft Knowledge base: What Is Microsoft Money Plus Sunset? (http://support.microsoft.com/kb/2118008/ )SYMPTOMS When you try to open a Microsoft Money data file, you may receive
the following error message: Money cannot open this file
because it was created by an incompatible version. CAUSE This issue may occur if you try to open a Money data
file that was created by using a different localized (international) version of
Money. Money data files that were created in different localized versions of Money may
not be compatible with each other. For example, you cannot use the US Edition of Money to open a Money file that was created in the French or UK Editions of Money. This issue may also occur if your Money file contains problematic or unusual transactions. WORKAROUND To work around this issue, use one or more of the following
methods:
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