Oracle Support

Support Services

Oracle Premier Support

Oracle Premier Support provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service through Oracle Premier Support for Software and Oracle Premier Support for Systems.

Support Resources

My Oracle Support

Need help? Find it at My Oracle Support. Oracle's one-stop online technical support portal offers a wealth of resources for Oracle Premier Support customers. Search knowledge, participate in communities, log/track service requests, sign up for alerts, view product health recommendations, download product updates/patches, take advantage of Oracle Maintenance and Upgrade Advisors, and much, much more.

Oracle Advanced Customer Support Services

Oracle Advanced Customer Support Services provides mission critical support services for complex IT environments. These advanced support services help maximize performance, achieve high availability and reduce risk across the complete Oracle stack—from applications, middleware, and database to server and storage systems.

Support for Recently Acquired Companies

Oracle Global Support Contacts

Oracle Product Documentation

Critical Patch Updates and Security Alerts

Technical Support Policies

Lifetime Support Policy