The UP™ No Questions Asked Guarantee


  • Refund applies to any UP band purchased from an authorized Jawbone retailer in 2011.
  • Limit one refund per purchased UP band.
  • This refund may be claimed from December 9th, 2011 to December 31st, 2012.
  • If you choose to receive the refund, you may still keep your UP band.
  • If you experience any problem with your qualifying UP band, Jawbone will send you a replacement band through its standard product warranty. Simply contact Customer Support.
  • By claiming this refund, you are certifying that your UP band qualifies for this program, you have not previously returned your UP band or received store credit for it, and will not return, resell or collect money in any way for your UP band through another source.