Email and mobile updates and alerts
This section explains how you can sign up for Food Standards Agency email updates and get the latest product withdrawal and recall details sent as a text message to your mobile phone.
Email updates
Our websites are updated many times each day, so keep yourself posted by registering for our email updates. We have 20 different categories, so you can choose to get the information that's most useful and relevant for you. Every time something new goes on the website in your chosen category, we'll let you know by email.
You can sign up for news stories, press releases issued by the Agency in each of the four UK countries, including releases from FSA Wales in Welsh, product withdrawals and recalls, Allergy Alerts, science updates, enforcement news, BSE information, Board meeting agendas, consultations, and food survey information sheets. You can also sign up for emails when a job advert goes on the website in one of four different categories.
Subscribing is a two-stage process. First of all, click on the link below for the section you wish to receive email alerts about. Click on any buttons against the subject you wish to receive emails about and insert your email address before submitting your request. Then we'll send you an email asking you to confirm by clicking on a link. This is to protect you against getting unwanted emails. You can sign up to as many email alert categories as you want.
If you no longer wish to subscribe to email alerts, follow the link below that enables you to review your subscriptions and follow the instructions on that page to unsubscribe. Do make sure that you use exactly the same email address to unsubscribe, ensuring that any capital letters are included if they were used the first time. If you are unsure which email you used, follow the instructions to unsubscribe from an email we have sent you.
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Product withdrawals, recalls, Allergy Alerts and Colour Alerts by SMS
Get details of all the latest product withdrawals and recalls, Allergy Alerts, and news about EFSA's evaluation of colours in food, as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone.
To sign up to the free service for product withdrawals and recalls, including Food Alerts for Action, simply send the text message 'START FOOD' to the number 62372. To unsubscribe, just text 'STOP FOOD' to the same number.
To sign up to the free Allergy Alert SMS service, simply send the text message 'START ALLERGY' to 62372. Texting 'STOP ALLERGY' unsubscribes you.
To sign up to the free colours SMS service, that alerts you to EFSA publishing an opinion on a colour, simply send the text message 'START COLOURS' to 62372. Texting 'STOP COLOURS' unsubscribes you.
The initial text will be charged at your network provider's rate.
If you would like to receive texts for future FSA campaigns, send the text message 'FSA START' to the number 62372. To unsubscribe, text 'FSA STOP' to the same number.
The FSA uses a third party to provide its SMS message service. Phone numbers will only be used for the purpose of sending the text messages that users have opted for. Numbers are stored on a secure database until such time as a user chooses to unsubscribe from receiving the text messages. Texts to subscribe and unsubscribe will be charged at your network provider's rate; messages you receive from the FSA are free.