One part of the Jerry Sandusky story that did not get much attention is the social media and crisis communications aspect. How would you handle social media within an organization faced with a major crisis like this?
One of the world's greatest mathematicians and computer scientists would have been 100-years-old today. We are all in Alan Turing's debt. For all the wonderful gifts that Turing gave us, however, he was treated horribly.
From Lady Gaga's nearly 80 million followers and fans on Twitter and Facebook, to Spotify's 16-million-song catalog, social media's impact on the music industry is undeniable.
This week I learned of something I find egregious: Facebook now claims the authority to determine what does and does not constitute art.
Facebook has never been shy to include everyone on their site, but in recent years it has taken an active stance to really make the LGBT community feel welcome on the social networking site.
Journalist Barrett Tryon posted a Los Angeles Times story -- about how the newspaper that he worked for was being sold -- on his personal Facebook page. His employer asked him to take it down and after refusing to do so, he was put on unpaid leave.
Meet Grace. A giddy bride-to-be, Grace could barely contain her overwhelming excitement when her longtime boyfriend, Brad, popped the question Christ...
Yes, we communicate via Facebook. The Jacksons fought through the press, we talk through Facebook.
What does Internet safety mean to the average person? It may vary depending upon age, how you use the internet, and the type of work that you do that involves the digital world.
Sending photos may seem like fun in the moment, but the consequences could be ghastly.
El Boyfo was being sweet. He wanted us "to discover it together." I, on the other hand had little interest in sweet mutual discovery. Our first Prometheus spat launched when he realised that I had no intention of allowing days to go by with me twitching until our iMax trip.
From understanding comes empathy, and from there it's a hop, skip and jump to sincerity. Excerpted from my book, We Meant Well, I offer this meditation on what it means to wait this Army Birthday.
As with Facebook, your fans will drive your interaction, but it is the relationships you build with the local community -- media, businesses, nonprofits -- that increase Twitter's utility.
Instead of asking customers, "What would you like?" and giving it to them, you have to focus on the more important question. Ask yourself, "What would customers really want to do if they only knew they could do it?"
The other day, while I was in a local store picking up a few personal items, I noticed something printed on the side of a can of bug spray. It said "...
While true that "slacktavism," online bullying, and unprecedented threats to our privacy are challenges, few could argue that social media has not vastly facilitated political involvement. The results have been impressive, if not always as dramatic as the Arab Spring.