December, 2007

The Microsoft Dynamics CRM Team wishes you and yours a very happy and prosperous New Year.

CRM MVP Larry Lentz returns as a guest blogger. You can read more from Larry at his blog . For some time I’ve been meaning to, wanting to, upgrade my Small Business Server 2003 SP1 server to SBS 2003 R2. The release of CRM 4.0, which requires SQL 2005...

The product is shipped and now you may be asking, where is the SDK? Check the Downloads page in the Microsoft Dynamics CRM Developer Center the first week in January. We are working hard to ensure that the SDK contains all the sample code you’ll need...

I just wanted to remind everyone that the Microsoft Dynamics CRM 4.0 Implementation Guide is now available at the Microsoft Downloads Center . Not only does it cover installation and maintenance, it discusses planning considerations that are potentially...

Our own Philip Richardson takes the number four slot in this review of the best CRM blogs of the year "blogs based on their insights, readability and frequency of posting. ... 4. Philip Richardson : Microsoft Corp. Lead CRM Program Manager Philip...

From InternetNews.com : "Microsoft announced Monday that it has released to manufacturing the long-awaited update to its Dynamics-branded customer relationship management software (CRM). Previously codenamed "Titan," the latest version of Microsoft...

CRM MVP Ronald Lemmen returns as a guest blogger. You can read more from Ronald at his blog . This post will dive deep into the possibilities for Data Import for Microsoft Dynamics CRM. Discussed will be the options which Microsoft gives for importing...

This month's guest CRM MVP blogger is David Jennaway . CRM provides a powerful mechanism for controlling what data each user of the Outlook laptop client can take offline. This can be easily defined on a per user basis , however there is no simple way...

We’re all familiar with business processes and workflows that are initiated when something occurs in the system - action begets action. But what about when some action doesn’t occur that should have? Inaction requires your attention! For example...

As the CRM 3 Mobile Express is a frequently requested download we've move it to CodePlex . And for the new readers: "CRM Mobile Express for Microsoft® Dynamics™ CRM 3.0 delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease...