July, 2012

The Dynamics CRM web team has updated the home page for the Resource Center help and support site. Through user research and other sources, we listened to what you needed, and built a page based on that. You’ll notice the design is much simpler...

A guest post from the CRM Software Blog... Lots of companies use a CRM system. But often it is just seen as a glorified Rolodex for the sales team to manage contacts. But there is so much more. It is time to think outside of the box. CRM users are...

Update Rollup 8 for Microsoft Dynamics CRM 2011 was released in May but we didn’t provide an SDK update for it. As a result you probably haven’t seen a couple new client-side JavaScript functions that were added to open entity forms and web...

In April we introduced the Outlook Configuration Troubleshooting Wizard . Since then we have incorporated several changes to increase the number of issues it can help you resolve. We highly recommend using this resource if you encounter an error configuring...

Version 3 of this document is now live and available at the following locations: Microsoft Download Center Microsoft TechNet The updates to this document include: Coverage for one and two server deployments (placement of AD FS) ...