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Help
Welcome to Marvel.com's Help section
Please select a help category below.
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About Marvel Digital Comics Unlimited (MDCU)
- What is Marvel Digital Comics Unlimited?
- What is the cost of MDCU subscriptions?
- What books are included in MDCU?
- Will new titles be available as digital comics?
- Can I preview Marvel Digital Comics before I subscribe?
- Why are there gaps in the series/unavailable titles?
- How do I request new titles for the MDCU library?
- How do I retrieve my password?
- Can I download digital comics?
- Can you print comics?
- Do I need any special software to read Digital Comics?
- Ideal screen size/resolution for digital comics
- Marvel Comics App technical issues
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Marvel Digital Comics Subscriptions
- How do MDCU subscriptions work?
- Will my MDCU subscription work on my mobile device?
- How can I cancel my subscription?
- Problems viewing MDCU
- Problems subscribing to MDCU
- Problems with my digital comics subscription
- Are there additional fees for non-US orders?
- Will my MDCU subscription work on my Sony PSP?
- How can a library subscribe to MDCU?
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Marvel Digital Comics Prepaid Cards
- What can I use a MDCU prepaid card for?
- Where can I buy MDCU prepaid cards?
- Redeeming prepaid cards
- What is the PIN on a prepaid card and where can I find it?
- Do I need to provide a credit card in order to redeem my prepaid card?
- Problems redeeming a prepaid card
- Can I use a prepaid card on an existing MDCU subscription?
- Why don’t I see the correct renewal date in My Account?
- Can I delay the start date of my subscription when purchasing/redeeming a prepaid card?
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Marvel Comics App $5.00 Coupon
- Can I redeem the coupon at a different store than the one I initially selected and that is printed on the coupon?
- Can I get cash back if my purchases is under $5.00?
- What happens if my retailer does not take my coupon?
- How does this promotion work?
- What if I lost/damaged my redemption coupon or want to redeem it after the expiration date. Can I have another coupon?
- When does the promo code expire?
- Which issues can I purchase on the Marvel Comics app and Marvel Digital Comics Shop to qualify for the $5 coupon promotion?
- When does the $5 coupon expire?
- What if I purchase a digital comic on the Marvel Comics app or Marvel Digital Comics Shop that is not on the qualifying list?
- Is this promotion available to non-U.S. customers?
- If I purchase a digital trade or collection, am I elgible to receive the $5 coupon?
- Do I receive a coupon if I purchase a digital comic on the Marvel Comics on Chrome store or on the Comics (by ComiXology) app?
- If I redeem a free digital copy of one of the qualifying titles, can I be eligible for the $5 coupon?
- When should I expect the coupon to be e-mailed to me?
- What if I experience an error in purchasing a digital comic or graphic novel on the day of the promotion?
- Can I receive more than one coupon if I buy multiple digital comics?
- Is there a minimum purchase price in order to get the coupon?
- What can I use this coupon for at my participating store?
- Where can I redeem this coupon?
- How can I find out which stores are participating in this promotion?
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Marvel Free Digital Copy
- I received a code for a free digital copy of the same comic title. Where do I go to redeem my free digital copy?
- How do I redeem my digital copy?
- What if my code is invalid or I can't redeem my digital copy?
- Why do I have to register on marvel.com to redeem the coupon?
- When I try to redeem the code, a message appears informing me that I cannot participate in this promotion. Why?
- I have already redeemed the code. Where do I access my digital copy?
- I have redeemed my free copy on marvel.com but it's not on the Marvel Comics app. What do I do?
- Why do I need to tell Marvel where I bought the print copy of the comic I am redeeming?
- Where can I view a list of comics that are a part of this promotion?
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Marvel Comics on Android
- Where can I download the Marvel Comics App for Android?
- When I purchase my digital comic book on the Marvel Comics app for Android, can I read it anywhere on any device?
- How many digital comics does the Marvel Comics app for Android library have?
- Are day and date titles available?
- I purchased a digital comic but I'm having problems viewing it. What do I do?
- I'm also a Marvel Digital Comics Unlimited subscriber. Can I access my subscription via the app?
- Will my iOS purchases transfer to my Marvel Comics App for Android?
- For general customer service inquiries related to the Marvel Comics App for Android ONLY, whom do I contact?
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