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Video

RTC Video provides great in-home entertainment. Click here to see channel line-up and pricing. Call RTC at 1.888.862.3115 to check for availability in your area.


For current TV schedules, visit TV Guide online.


Remote Instructions

Click here for the Easy Clicker (UR3-SR3) Remote Guide.

Click here for the CLIKR 5 (UR5L-8720L-RT) Remote Guide.

Click here for the PHAZR 5 (UR5L-9020L) Remote Guide.

Click here for the Gray Motorola Advanced Video Remote Guide.

Click here for the Black Motorola (MXv3) Advanced Video Remote Guide.

Click here for the Cisco Advanced Video Remote Guide.

Click here for the Black Motorola (URC62440) Advanced Video Remote Guide


DVR Tips

Click here for the Standard Video DVR sheet.

Click here for the Advanced Video DVR sheet.


 

Parental Controls Instructions

Click here for the Standard Video Parental Controls sheet.

Click here for the Advanced Video Parental Controls sheet.



Pay-Per-View

If you have Standard Video, call RTC to order the event. Go to channel 101 to see what’s available for purchase and call RTC at 1.888.862.3115 or 862.3115 during normal business hours (8:00 a.m. – 5:00 p.m., Monday-Friday) to place your order. Payment is due when the order is placed. DO NOT ORDER USING YOUR REMOTE – it will disrupt your service.

 

If you have Advanced Video, use your remote to order the event. Go to channel 101 to see what’s available for purchase. Highlight the show you’d like to watch, and press “OK” to purchase. Your purchases will be included on your monthly RTC bill.


If you are unsure of what service you have, check your RTC bill to see which service you have or call RTC at 1.888.862.3115 or 862.3115 during normal business hours (8:00 a.m. – 5:00 p.m., Monday-Friday).


To control who in your household is able to order Pay-Per-View, you can set-up parental controls on each of your set-top boxes. Please note: Pay-Per-View is not available to non-residential establishments.


 

Summer and Winter Disconnect Plans

Our seasonal disconnect plans work well for customers needing their RTC services disconnected during the summer or winter. When you go on a disconnect plan your telephone number will be saved and listed in the new directory and your Internet username will also be saved. For the following one-time fees your services will be disconnected when you contact us and they will be automatically reconnected on November 1 for summer disconnects or May 1 for winter disconnects. Please contact us if you would like to reconnect your services prior to these dates.

  • Phone : $30
  • Internet : $25*
  • Video : $30 – Waived when placing phone on disconnect plan at the same time

*Some restrictions may apply. If you are a WildBlue Satellite Speed Internet customer, you will be billed $6.65 per month while you are away. This will give you continued access to your email account. Your WildBlue service will automatically return to full service with the full monthly charge on May 1 (Winter Disconnect Plan) or November 1 (Summer Disconnect Plan). If you need it back to full service prior to these dates, you can contact RTC.


Please note: You will need to know your account security password when you call to place your account on a disconnect plan and when you call to reconnect.


Closed Captioning

To report an immediate technical issue regarding closed captioning, please contact RTC at:

PHONE: 1.800.822.3311

FAX: 1.701.862.3008

EMAIL: rtc@restel.com


Written closed captioning complaints may be sent to:

MAIL: RTC

Attn. Kristin Jaeger, Marketing Manager

PO Box 68

Parshall ND 58770-0068

FAX: 1.701.862.3008

EMAIL: rtc@restel.com

 

Easy Payment Options

 1. E-Bill - You can pay your RTC bill online using your Discover, Visa, or MasterCard or with your checking account. Once you have registered with E-Bill you will receive an email notification each month when your RTC bill is ready. It’s an easy and convenient way to pay your bill. To sign up for E-Bill click on E-Bill at the upper right corner of this page. At the bottom of the E-bill page you will see: “If you are not a registered user click here to sign up for online account access.” Click on that link. Fill out the New User Registration. Click Submit. 

 

2. Pay by Bank - Sign up for RTC’s Pay by Bank and your RTC bill will automatically be paid with your checking account. You will continue to receive a monthly bill, however, it will be marked “PAY BY BANK.” The total amount of your bill will be deducted from your bank account on the 15th of each month. You will see this deduction on your monthly bank statement. Sign up for this service by printing and filling out the form shown at the bottom of the page. Return it to RTC with your next payment. You MUST include a voided check.


3. Credit Card – Sign up for credit card payment and your monthly RTC bill will automatically be paid with the credit card of your choice. Sign up for credit card payment by printing and filling out the form shown at the bottom of the page. Return it to RTC with your next payment.


Pay By Bank Form

Credit Card Form

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