Since our services are not covered by provincial health plan, you are responsible for payment of any expenses incurred. Some extended health insurance policies may help offset some of these fees. We suggest that you discuss your coverage with your individual insurer.
We do expect payment at the time services are rendered either by cash, debit or credit card. It must also be noted that the visit in which the majority of diagnostic tests and evaluations are performed is often the most expensive and time consuming. Subsequent follow-up visits are usually less costly and shorter in length. Due to safety and sterility issues, Pharmacy items cannot be returned for refund once dispensed. Please read the fee schedule so that you are familiar with the costs of the individual tests and services.
If questions or problems arise in regard to the quality of care, billing or other concerns please feel free to discuss them with Dr. Entner, Dr. Spooner or with Lisa, the office manager. Your opinions are important to us and we aim to satisfy all patients to the best of our ability.
We look forward to serving you and wish you good health and happiness.