The Board sets FCA policy, but day-to-day decisions and staff management are the responsibility of our Executive Committee.
We are accountable to the Treasury and, through them, to Parliament.
The FCA is operationally independent of Government and funded entirely by the firms we regulate.
We are an open and transparent organisation providing information for firms, consumers and others about our objectives, plans, policies and rules.
We also ask the difficult questions - that sometimes regulators shy away from asking - of firms, ourselves and consumers.
Corporate citizenship and exercising corporate responsibility is an important element of our identity, both as an employer and a regulator.
The FCA is governed by a Board appointed by the Treasury.
The Financial Services Act 2012 requires the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England to have arrangements for the investigation of complaints against them. These arrangements are known as the Complaints Scheme.
This section outlines how we measure our own performance. As part of becoming the FCA there is some data that we have just started to collect. Consequently we are still preparing this part of the site and will publish as soon as the information has been collated. In the meantime, should you have any questions about this area, please contact us
Find out how we use open practice and disclosure to regulate the financial services industry.
Whether a firm is still in business, stopped trading or been declared in default, find out who you should contact.
Read MoreFind out what your rights are and how to use them.
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