Windows 8.1 now available!

Windows 8.1 now available!

Windows 8.1 now available!

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Less than a year ago we were preparing to launch Windows 8, which introduced our vision of highly personalized mobile computing. And here we are today announcing the global availability of Windows 8.1. Windows 8.1 demonstrates our commitment to continuously improving the product to create a richer customer experience. We are excited to have customers start updating their devices today and getting to experience new Windows devices this holiday season.

Windows 8.1 brings a variety of new features and improvements to Windows 8 that we think people will really enjoy. We listened to your feedback and are delivering many of the improvements you asked for.

If you are a consumer with a Windows 8 device, you can now download the free update to Windows 8.1 online through the Windows Store*. Please visit for everything you need to know including how to get the update for your Windows 8 device. If you are a consumer on a device running Windows 7, Windows Vista, Windows XP, or the Windows 8.1 Preview – this page on will detect your OS and provide you with all the information you need in order to get Windows 8.1 on your device. I also highly recommend reading our FAQ which answers many of the most common questions about getting Windows 8.1.

Starting tomorrow October 18th, Windows 8.1 will also be available on new devices and as packaged DVD product at retail locations around the world. You can also click here to learn about the wide variety of new Windows devices available now and coming throughout the holiday season to find the one that best fits their needs, and their budget.

To celebrate the new Windows, starting today for the next 8 days – we will pick 810 (see what we did there?) random winners per day who tweet and share their new Start screen after updating their Windows 8 device to Windows 8.1 with the #MyStart hashtag.


To take a screenshot of your Start screen in Windows 8.1, open up the Share charm from your Start screen and tap or click the down arrow next to “Start” and choose “Screenshot” (shown above). Alternatively, you can press the Windows logo key + PrtScn on your keyboard or if you're using a tablet, press the Windows logo button + the volume down button.

Winners will receive a $10 promotional Windows Store gift card to get started with great Windows apps and games. Click here for the full terms and conditions for the sweepstakes including how to redeem your gift card if you are a winner. Winners will be informed via Direct Message on Twitter. This sweepstakes is for participants in the U.S. only. However, we would still love to see Start screens from people around the world and in different languages!

We will also be hosting an IAmA chat on reddit today with several of our engineers to answer your questions about Windows 8.1 from 10:30am to 12:00pm (PST). Our engineers are excited to answer your questions about many of the new features and improvements in Windows 8.1 (see more below on these features and improvements). Please note this will not be the appropriate place to seek help with any issues you may have had with getting Windows 8.1 on your device – the best place for assistance with your issues will be the Microsoft Community forums.

After our reddit chat, we will host a special Tech Thursday Live Twitter Chat to discuss Windows 8.1 from 12:00pm to 1:00pm (PST). Join @Windows, @kristinalibby, and myself (@brandonleblanc) for the chat. To participate in the chat, just use our normal #winchathashtag. We look forward to seeing some of your new Start screens from Windows 8.1! I’m planning to share my Start screen but you’ll have to attend our chat to see it as I’m still finishing up making it look epic.

You’ve heard us (and me) talk a lot about the new features in Windows 8.1 since the Build conference last June but I think it’s worth reiterating the awesomeness that Windows 8.1 brings to your device.



Start the way you want. The Start screen in Windows 8.1 is more customizable than ever with new tile sizes, new background designs and colors – allowing you to make the Start screen on your device unique and personal to you (you should see some of the color combinations I’ve come up with for my Start screen!). You can also choose how you start your Windows experience – at the Start screen or the desktop. The Start button is back. And there is an improved Apps view that allows you to see all your apps the way you want.

Split Screen Four Apps

Multi-tasking is even better in Windows 8.1 – you can now have up to four apps side by side with flexible windows sizing for each app on the screen. At a minimum, I usually have 3 apps snapped side by side on my devices doing various things like email, listening to music and browsing the web. We have also improved multi-monitor support in Windows 8.1 allowing users to view their desktop or apps from the Windows Store on any or all their monitors.

Bing Smart Search

Bing Smart Search is the easiest way to find what you are looking for and to get things done. Built for touch, swipe or type from the Start screen and Smart Search will find what you need – whether it’s a document on your PC, a photo album in the cloud, your favorite app, or a website.

Bing Health & Fitness Diet Tracker

Bing Food & Drink

Windows 8.1 comes with new and improved Microsoft apps and services – available right out of the box and right from your Start screen. Skype is there for instant messaging and catching up with friends and family. We’ve updated the Mail app (well, more like over-hauled) to make email easier – for both personal and email and work email. Two new Bing apps are introduced in Windows 8.1 called Food & Drink and Health & Fitness along with updates to the News, Weather, Finance, Travel and Sports apps. Xbox Music has received a big update for Windows 8.1, and you can watch TV and movies with Xbox Video. And Windows 8.1 comes with Internet Explorer 11which is optimized for touch and brings speed boosts and synchronized browsing history, favorites, and settings across all of your Windows 8.1 devices.


Speaking of synchronizing – Windows 8.1 also comes with deep and improved cloud integration with SkyDrive. Your files are always accessible across all your devices. With SkyDrive smart files, you can create, edit, save and share files anywhere, anytime and your files are always with you, both on and offline.

Windows Store

And the Windows Store has been redesigned in Windows 8.1. With the “New & Rising” section it is now easier to stay on top of the hottest and newest apps to hit the Windows Store. Plus, the Windows Store has a live tile too! The Windows Store will also now provide you with personalized recommendations – powered by Bing. And apps are now updated from the Windows Store automatically by default so you will always have the best and newest versions of your apps. Look for new and updated apps including Adobe Photoshop Express, Box, Evernote, Facebook, Hulu Plus, Netflix, and NOOK, for Windows 8.1. And more to come!

Windows 8.1 will also bring some very innovative new devices for both consumers and businesses from tablets and 2-in-1s with a perfect mix of mobility and productivity, to new laptops, All-in-Ones and specialized industry devices Windows 8.1 brings the widest selection of designs at every price point. I’ll be blogging more about many of these devices over the next few weeks as they become available, so you can find and experience a device that is truly an extension of you.

Windows 8.1 represents collaboration across the entire company. Over the last three days, we’ve featured guest blog posts from our friends at Skype, Xbox, Bing, SkyDrive, and Internet Explorer that discusses in the connected experience that Windows 8.1 brings together.

And now you can enjoy the results of this work today. So get your device updated! And be sure to share those Start screens.

*Internet access required; fees may apply.

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  • I understand why Microsoft is using the Windows Store model for updates. MS has been desperately trying to mimic Apple's business model of the last few years. Just like how Apple has an App Store built into Mac OS where upgrades of the OS are done in the exact same manner and there is no ISO option. One thing MS NEEDS to consider... not SHOULD consider.. but absolutely NEEDS to consider..

    MS.. YOU ARE NOT APPLE! Apple's business model works for them because they deal with the mom and pop sort who don't want or need to use ISO's to custom install the OS. MS, YOUR primary market whether you know it or not is the Techie types. We want ISOs. Why by PC's because we like to customize our systems. You can't do much if any customizing on a Mac platform.

    It seems to me you guys are trying to dip into Apple's target market (the average mom and pop) and at the same time telling your loyal Techie fan base to go piss up a rope. You guys are chasing the sexy hot cheerleader that's only going to use your stuff till she gets bored and moves on too the next latest craze, while leaving the loyal nerds who have been there supporting you even through your worst moments (namely Vista and lest we forget that total abortion of an OS called 'Me').


    Give us our freaking ISO's?!?!?!

  • I have updated my main machine and the update went flawless, as so many have already stated as I have a slow connection and 4 Win 8 machines WHY is there not an ISO? You keep saying there is none and we know that but no where can I find a reason behind that. Seems MS is TRYING to upset people.

    Don't get me wrong, I like Win 8.1 but I don't understand why MS seems to be making basic errors, like no help tile in Windows 8, such and obvious thing and now NO ISO, doesn't help me convince my customers to stay with Windows, or to update there Windows. Far to many of my customers rely on expensive 3G (no 4G yet in our area) downloads. Come on MS, get the little things right and help the people using serving and selling to you customers!

  • I am fairly proficient with computers. I will upgrade anyway if you have not released the ISO by the middle of December, but it will be MUCH easier if you let me do a clean install.

  • Improv 0 Posts

    Why are you so anti consumer?! My God give us the ISO!

  • Chris_D 0 Posts

    I'm disappointed that Windows 8.1 increased the CPU requirements from Windows 8. It's mentioned in the fine print of Microsoft's system requirements, but that's not a change anyone would reasonably expect from a point release.

    Specifically, I'm running 64-bit Windows 8 very comfortably on a Pentium D 820 CPU. The Windows 8.1 update appears in the Store but won't install because my CPU doesn't meet the new requirements. The specific extension that Pentium D is missing is called PrefetchW. It's an AMD-only extension that all Intel CPUs either ignore or don't support, and in the past Windows has always suppressed that extension for unsupported Intel CPUs. It's not clear why they chose this point release to quietly change that behavior.

    If I reinstall the 32-bit version of Windows 8, I will be able to upgrade to Windows 8.1, but that's a major hassle. Boo to Microsoft for making an arbitrary technical change in a supposedly install-in-place release that will confuse likely thousands of users whose hardware can fully support Windows 8.1, if it weren't for Microsoft's sudden impulse to remove a small bit of legacy code and make life difficult. Microsoft isn't exactly boasting a giant user base for the Windows Store, so it's hard to imagine why they'd throw up roadblocks to encouraging 8.1 uptake.

  • tuco46 0 Posts

    Brandon it wasn't my first it was my second  , but that is neither here or there , I will not install the update again,so there is no need for help of issues that arise from this type of update this is why clean install avoid issues..

    I have been  building computer since 1994 . could I have made that update work, I can say most likely without any doubt YES, but why should I fix something that is suppose to work.after you install it and you can bet your A$$ there are going to more problems in the next few weeks with this Update and they are going to be sorry that they didn't give a ISO

    Brandon I'm sorry for my venting it wasn't meant towards you!!!

  • nnoway 0 Posts

    Is this a joke? It installs as a new operating system, 2+gig, for just a few minor updates?

    Does little or nothing to fix the problems of using win8 in a desktop environment.

    Flat fullscreen start menu with all apps on one screen all visable at one time.

    Windows 2.1, 3.x with the program manager was better than this. Win8 is so far backwards in it's window, dialog appearance, menu structure it has never been seen before in any operating system.

    Just wipe out any advances in visual, usability convenience and roll us back to even before the atari amiga.

    But you can bring out your pre low end video cards and monochrome monitors again.

  • - your first comment was not deleted and is shown below. And according to your first comment, you were able to recover and get back up and running with your device. I suggest posting to the Microsoft Community forums as there are support people there who can best address the issue that occurred when you tried to update to Windows 8.1 I am not the right person to help you troubleshoot but people on our forums can help.

  • - I suggest you post to the Microsoft Community forums where support people there can better assist you with your issue:

  • arsalan 0 Posts

    Hello Sir,I Installed the Windows 8 "Single language" (Genuine) on my PC 4 months earlier. But 2 days ago I have installed Windows 8.1 "Pro preview" (Downloaded from the Website with an Activation Key). But today I received an E-mail from Windows containing a Link of Apps Store for Windows 8.1 "Single Language". So, my Query is now can I download & install it in my PC?.....Please Reply

  • - we have not releases ISO files. You can update from the Windows 8.1 Preview through the Windows Store. Please see this webpage for all the information you need for moving from the Windows 8.1 Preview to the final release:

  • Skylab 4 Posts

    I'm trying to understand where I could find a Finnish Windows 8.1 ISO file? Now I use a English Windows 8.1 Preview, and this can not be updated directly to my language. So where can I download the installation package for the Finnish language, which I can put on a memory stick or DVD, and then use it as a source of the installation? :|

  • arsalan 0 Posts

    Hello Sir,I Installed the Windows 8 "Single language" (Genuine) on my PC 4 months earlier. But 2 days ago I have installed Windows 8.1 "Pro preview" (Downloaded from the Website with an Activation Key). But today I received an E-mail from Windows containing a Link of Apps Store for Windows 8.1 "Single Language". So, my Query is now can I download & install it in my PC?

  • tuco46 0 Posts

    Brandon I will post this again as it was removed perhaps they don't want people to hear the truth,. I went to the store and clicked download windows 8.1 update all seemed to go smooth it  booted several times it got to the point setting up desktop  then screen went black after 15 min there was no activity light on the computer after and a half hour I rebooted a prompt came up across the screen unable to install and will restore to previous install.

    giving the benefit of doubt I tried again this time it went to full install I went to back up what was just done with Acronis that seemed to be OK Until I did the verify portion it failed I tried 2 more times they failed, many  settings were not working the last straw was as I have 2 monitors, set to duplicate, I then noticed they were not duplicate anymore, I checked the settings it was set to duplicate I reset it as soon as I did that screen went black came back as inverted they were , I went to that setting and it was still set at landscape which is normal i tried to reset it and it didn't make any difference what I set it to, that being I had enough.

    Thank god for Acronis I put my restore disk in and 5 minutes I was back to normal.

    I'm sure if I had a ISO and did a clean install this would not have happen!!

    There other then greed I see no reason why they didn't have a ISO.

    I paid $199+tax for the boxed version windows 8 pro 2 months ago and as said by Brandon to others you have to buy to get a ISO what a crock of $hit so that would be another $199.00. We should have given a choice like in 8.1 preview to install or to get a ISO I'm sure they could have done that!!!

  • Brandon, Thanks but the update does not appear in the Windows Store.  I've been to the update-from-preview location.  I have the enabling hotfixes installed.  Just no update software to install.

  • - thank you for your comment. I am relaying a lot of the feedback people are leaving here in comments to folks here. There are some people who might take this to mean I'm really not but I can assure you that is not the case. So again, really appreciate you, and others, taking the time to leave comments and feedback here.

  • - you are very welcome. I'm trying to get to as many as I can. By the way, our Springboard Series blog post is now live:

    If you have any further questions, you should comment on that post. I know those folks are listening and are better equipped to answer your questions than I am. I'll also make sure they are paying attention :-)

  • - Very nice! Glad to hear you are up and running with Windows 8.1!

  • - Please check this page on how to update your device from the Windows 8.1 Preview to the final release:

  • - certain search terms will light up (try "Bill Gates") while others will be more basic as you noted. What did you search?

  • Not very available.  I am running 8.1 Preview and have not seen anything in the store for the update to the GA version.  What gives?  

  • Updated last night. HUGE download. Blew up my graphics configuration, and took ages fixing it. Lack of proper support for the desktop mode led me to install StartIsBack - very disappointed with MS over this. Some websites don't work in IE 11, so I need to go hunting on the MS website to how to fix. Even this MS blog site only works in compatibility mode - very amusing. I wouldn't recommend anyone apply this "upgrade" unless they want to feel this kind of pain. Oh - my desktop is watermarked telling me that "SecureBoot isn't configured correctly", with no explanation. I've researched it, and understand a little more, but that message won't go, so I'll put up with it. Grrr.

  • Congrats on making the Win8 to 8.1 update very easy and painless.  I downloaded the update last night, but had to head to bed before the download finished.  My wife then accidentally completed the update on her own while I'm at work.  Now I just need to get home.

  • I updated my Surface RT, and I'm glad with all updates and new feartures, but, Bing Smart Search doesn't show it like in the screenshot posted here. When I search for something, it shows only a white plain page with the results (doesn't show colors, big photos or any 'fancy' details or icons as it showed here: Doesn't show wheather either... what's happening here? BTW, my location is Argentina.

  • - glad you are up and running!

  • - please see this page on updating from the Windows 8.1 Preview. You should be able to move to the final release without a "refresh".

  • av8rboi 0 Posts

    Really liking 8.1 !! its running faster than the previous one.! And ability to have desktop background as your start screen background too is just amazing.! now it feels in unity. Good job windows team.! :)

    Faced some wifi issues but now everything is fine.

    And a sincere request from your fans. Please provide us with an ISO.!!

    If my computer crashed someday, i would have to install windows vista first then ugrade it to windows 8 and then again update it to windows 8.1 !! thats really time consuming.!

    please listen to your customers and provide us with an ISO.!

  • trying to download for all day & night...gets to 50% downloading, preparing your PC, then RESTARTS downloading from 0%.  Any Ideas?

  • mkeehn 0 Posts

    Brandon, thanks for the efforts trying to answer all the questions. I'll keep my eye on the Springboard blog for more information.

  • Getting error code 0x80240031 while downloading 8.1Pro.

  • OlafZ 0 Posts

    We need an ISO!

    Here in Germany, not everybody has fast and "flat rate" internet access. I have 15 GB each month, when I download more, my internet access drops to 384 kBit/s.

    So providing an ISO for 8.1 Pro is a must. Not everybody has only one Win8 PC at home!

  • will be any ISO file for update.than store

  • Installed 8.1 and while I am a Microsoft fan, this is no real improvement on Windows 8. Flicking between screens for apps and your working desktop does not feel comfortable the way it is set-up and having to internet explorers is a real pain causing the need for additional flicking between screens.

    Could be so much easier and not difficult to achieve either.

  • metro apps are still not updating, and IE doesn't work at all.  This is so frustrating.  Is it the firewall? What?  News apps, weather apps, do not update with current data.  I was so sure 8.1 would solve this.  I have a Surface Pro.  Please help.

  • Saludos, genial lo instalé anoche y por mi parte os otorgo ★ ★ ★ ★ ★

  • kaytel 0 Posts

    We should be able to get it the same way as Windows 8 - a download that can be placed on a flash drive or turned into an ISO.  Anything else is a waste of my time and expensive bandwidth.

  • kaytel 0 Posts

    ISO definitely needed.  Unbelievable that Microsoft would think otherwise.

  • downloading windows 8.1 single language INDIA IST 1:09 PM  download started about 2 hours ago ... 3.65 gb total ... 17 % done

  • My c:\ only got 1.2GB left, if by chance I manage to squeeze out 3-4GB of spaces for the upgrade files download, will the upgrade works?

  • Cedric 1 Posts

    The new behavior of the start screen with multiple screens is awful and a step back from Windows 8, please fix it!

    In Windows 8 the start screen started positioned on the main screen but could be position to another screen with Windows Key + Shift / Left Arrow or Right Arrow. One positioned it would stay on the chosen screen until next restart.

    In Windows 8.1 it always come back to the main screen. Or choosing "Show Start on the display I'm using when I press the Windows key" it appears elsewhere. This is absolutely awful! Working with many desktop + modern UI apps at the same time is made awful with this behavior. Please let us choose again where we want the start screen and keep it where we want it.

  • I need he ISO file. what's the problem with providing that?

  • bbahes 0 Posts

    Using my limited user account i get:

    "You need to use account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and trying the update again."

    Using Administrator account i get:

    "Store can't be opened using the Built-in Administrator account. Sign in with a different account and try again."

    Is it so hard for company like Microsoft to have .ISO file like every civilized company?

  • I'm not seeing Windows 8.1 update in my Windows Store when it does load... =( Sad yall don't use windows update for what its supposed to be for. Don't be like Apple and use a app store for everything.  Especially when your app store crashes or takes forever to load.

  • for what it is worth I could not get the windows 8.1 download to start when clicking on the link to open in the app store: (ms-windows-store:WindowsUpgrade&sessionId=00000000000000000000000000000000).

    I was able to start the download by removing the &sessionId portion of the url above like so: ms-windows-store:WindowsUpgrade

    good luck all

  • I am running Windows Server 2012 Standard edition, When server 2012 will get the UI updates?

  • Windows 8 sucks plain and simple.......stop focusing on touch screens and bring back Ddesktop support like in Win 7, then maybe i will consider buying your products!!

  • Brandon, I'm in Mexico, and have Surface Pro and Surface RT, both with 8.1 Preview. There is no update available for Windows 8.1 at the Store. Any comments?

  • flclkun 0 Posts

    Wow no ISO file?! Are you kidding me?

    Some people running SSD's have limited space, and because MS was stupid enough not to include the ability to change the App store download location to a another drive (without massive crashes) i only have the ability to download it but not install it because my laptop's ssd is too small. And NO i wont reinstall windows 8 to the data drive just to install this update.

    Give us an ISO file you greedy incompetent dolts. We are you customers, we write your checks. Windows 8 is flopping because cause lack of customer care/implementing what customers wanted.

    My mac looks more and more appealing everyday


  • Craigg 2 Posts

    @Brandon: Wow...Seriously?  Microsofts official stance to owners of Windows 8 wanting to clean install is that they MUST purchase a physical copy of Windows 8.1 instead of just downloading an ISO.  Cause you know, you've got so much good will banked up when it comes to Windows 8 I'm sure you can afford to waste it on something as petty as this.

    Do you at least have a downloadable version of the update so I only have to download it once?  I've got 4 computers and the idea of spending an evening downloading over 10Gig across my slow adsl connection is filling me with delightful anticipation.  Apart from the speed issue, in this country that's a fair whack of my monthly data allocation.

  • I am on Windows 8.1 Single language edition in India. Will I not get 8.1?

  • My Devices are purring like a kitten. I had the preview on my Surface RT and stock W8 on my desktop. Installation was smooth as butter.

    I would love if they give the us option like Windows Phone 8 to choose a theme colour that overrides the default colours of each app. Mail is blue, Music is Black and green, Photo is teal. I would love to choose a base colour then a highlight.

  • I already re-installed KB 2871389, did a sfc /scannow, did a wsreset.exe but Windows 8.1 is still not available in the Windows Store of my Desktop PC. I verified that I updated all the Windows Updates, Windows 8 Pro Activated. Etc.  

    However, Windows 8.1 is available in the Windows Store of my Laptop Toshiba. They have been reformat using the same Windows 8 Pro 64bit ISO and has the same system configuration. I do not run any registry cleaners. They are both clean system. How come my Laptop can update to Windows 8.1 but my Desktop does not?

  • Well M$; you should have taken a lesson with the Affordable Care Act signup joke.  I have been downloading the 8.1 upgrade for OVER 4 HOURS, and I'm not even at 50% downloaded.  Poor roll-out, for a poor product.  #Win81WasteOfTime

  • tyergs 0 Posts

    Brandon --

    People have commented plenty on the lack of an ISO for non-TechNet/MSDN subscribers.  I'd like to add two points that I hope contribute to this discussion.

    The first is that by not releasing an ISO, Microsoft alienates users who are generally its greatest advocates.  Think about it.  Who are you upsetting?  The people who want to install Windows 8.1 as soon as it is released, the people who want to reinstall their OS for themselves, family, customers, and do a clean install.  Why would Microsoft want to alienate its biggest advocates?

    The second is that Microsoft has killed TechNet.  You can no longer purchase a subscription, and in a year or so, those with existing subscriptions will be phased out.  Given that Microsoft has killed TechNet, it needs to find a way to get ISOs to the technically minded.  Better yet, realize killing TechNet was a mistake and bring it back. Sure, some piracy would occur if TechNet is reinstated, but Microsoft's biggest advocates would be happy again.

    Please, whoever at Microsoft is making these decisions, stop alienating those of us who love Windows, love MS products, and find it harder and harder to get access to software.


  • I already re-installed KB 2871389, did a sfc /scannow, did a wsreset.exe but Windows 8.1 is still not available in the Windows Store of my Desktop PC. I verified that I updated all the Windows Updates, Windows 8 Pro Activated. Etc.

    However, Windows 8.1 is available in the Windows Store of my Laptop Toshiba. They have been reformat using the same Windows 8 Pro 64bit ISO. How come my Laptop can update to Windows 8.1 but my Desktop does not?

  • I have several computers running windows 8 pro.  Is there a way to down load an iso file that I can use on each computer rather than having to download each individually.  My internet connection is not the greatest so I don't want to timeout and take several days just to update these computers.

  • I'd like to ask for ISO downloads to be available as well. I live in a country area where download speeds are slow, not only do I have 4 Windows 8 systems but I service a number of customers who still have dial up connections. No chance they will update at all.

    I like Windows 8 but I feel MS keeps making stuff ups that are driving customers away. I've always maintained Service packs on CD/DVD to help my customers.

  • eondax 0 Posts

    I like it very much. But still slow on core2 2,6 mhz

  • What is going on? I have a Windows 8 machine which I updated to the 8.1 Preview, and now I have to Refresh or otherwise set my computer back, losing recently installed apps and all kinds of other hassles, to move to 8.1? I don't see 8.1 in the Store.

  • Improv 0 Posts

    Look at all the people asking for an ISO. You can't ignore this. Please release the iso for the worldwide launch tomorrow.

    Not to mention all the people having issues using your windows store. Do you realize how much headache you would've saved?

  • Viswa 0 Posts

    Come on Microsoft.. My connection speed is only 512kbps ( 64KBps!! ) and i have installed windows 8 both on my PC and Laptop.. Now, i cant download twice!.. This size itself will take me 20Hrs to download! and not to mention the connection interruptions!!.. Please Provide an ISO file and like the one you provided for Windows 8!.. My Suggestion is provide a exe file you did for windows 8 and ask users to type their Windows 8 key and when it finishes download, let us create a bootable DVD or USB whatever from it.. As simple as that!.. Hope you are listening!

  • If you have disabled auto updates, then you might have trouble in downloading/upgrading to 8.1.

    Control Pane l>> System and Security>> Windows Update>> Check for Updates >> Install  KB 2871389 >> Restart >> Open App Store :)

  • What about people with no internet access or slow network???

  • @Brandon LeBlanc: We NEED an ISO download of the update image available to non MSDN or TechNet subscribers!! Why? Because many of us live in countries where bandwidth is onerously metered by ISPs and have multiple machine to upgrade at the one location. At almost 4GB a go, that's a LOT of bandwidth. For most of us desktop users who avoid Metro like the plague, the AppStore is an annoyance at best. Regardless, we're simply not going to use it multiple times to download the same upgrade bits. Please reverse the policy you state below, for us Windows 8 desktop users it is a BIG inconvenience.

    "We're not releasing the ISO images to folks who don't have MSDN and TechNet subscriptions. Best way for everyone else is to update through the Windows Store."

  • tuco46 0 Posts

    Brandon  Wow first i clicked download and the horror started if first seemed it was going well until it got to the point setting up your desktop which seemed to be the end 45 minutes later computer activity  light sill solid green then a prompt across the screen unable to install 8.1 and it will restore to original. I tried to give the benefit of doubt and retried  this time it went all the way through now the horror I figured I better do a back up using Acronis as soon as clicked to start the backup the system rebooted, I tried again to the backup it worked ii went to do a verify of the back click on that process it failed, i tired several times failed every time., I run 2 monitors one in my living room and the other in my bedroom I noticed they were duplicated anymore I went to correct that and boom my screens were inverted but now duplicated as there is a setting for that i clicked on it but it made no difference. I had enough, I'm sure there would not have been any issues if I did a clean install.. Thank GOD for Acronis 5 minutes later i was back to normal!!!

  • Hi Brandon,

    I would like to join to those who think not releasing an ISO or downloadable update file was the worst decision ever MS made so far in the Windows 8 lifetime.

    Imagine I have 2 PCs with Windows 7 -> Upgrade Windows 8 -> Store Upgrade Windows 8.1

    Each and every time I do a fresh install... this is insane.

    Please forward these to someone who made this decision and think through again the situation they created.

    I thought with Windows 8.1 you want people feel better about Windows 8/8.1 and MS, not make another pain on top of the general UI problems.

    Best regards,


  • Hi. I have Windows 8 Enterprise from my TechNet subscription (which is expired now). How do I update my Enterprise version to 8.1? Why all the hoops with this?

  • Lack of ISO is just plain stupid. I was going to download to update my laptop then update sisters 5 PCs from the same ISO but that now is not an option now neither is having to download 5 updates(the time and bandwidth requirements just make it a non starter). There is no excuse for Microsoft not to offer this. Just because I am not a MSDN or Technet subscriber doesn't mean I am technically inept.

  • It wont install and i have had this issue with the betas and it has never been resolved and of course i go to your support site and no one seems to be working for upgrading or installing of 8.1/8

  • windows 8.1 is not showing in windows store . how I can get the update?

  • Improv 0 Posts

    What was the reasoning to not have an iso? I just don't understand it. Why make it so difficult for people...

  • plz some one who is already upgraded answer me ..

    will upgrade affect my files and programs on my win 8 ??

    every thing gonna be new or what ??

  • Hi everyone - I am trying to answer comments but as you can imagine, I can't answer all of them.

    Those of you having issues installing the update should post about your issues on our Microsoft Community forums here where support people can assist you.

    For general questions about why the update is not showing up for you - this page is your best resource:

    All other general questions about getting the Windows 8.1 update - please go here:



  • - Regarding your IT department and deploying Windows 8.1 - we plan to publish a blog post tomorrow morning that discusses much of what you talk about on the Springboard Series Blog so look for that tomorrow here

  • - sorry but unfortunately no:

  • - I care and have read your comment. But I have nothing really new to add on the topic at this time. I am passing along feedback like yours to our team here.

  • - I am not sure what you mean by Volume Editions. Do you mean Volume License editions? If so, then yes. See this page here:

  • Improv 0 Posts


    Nice to see you really don't care!

  • I am glad you are up and running!

  • vieya 44 Posts

    I'm happy that there is an update. However, overall it did not address any of the issues I had with windows 8. While I don't care for the start button but bringing it back without actual use aside from going into the start screen is pointless. Menus are still hidden and there are not any good visual cues. Not very user-friendly or intuitive. Still needs work. Please no more corner touching for menus to pop up for the desktop.

  • Improv 0 Posts

    PS: I am never going to be a day one customer ever again. Nice to see how you treat people who are with you day one. Never again.

  • Improv 0 Posts

    No ISO? This is nonsense. Why are you so anti-consumer I do not understand this. Why are you not offering an .ISO for those of us who want a clean install and not subject ourselves to the drag install process that you are offering on the Windows store.

    Some of us want a clean install option straight to windows 8.1. You know a lot of people like that sort of option. Heck I remember for Vista SP1 you offered a FREE disc to Vista owners where we only had to pay for shipping.

    I cannot believe how greedy and uncaring this company is. Let me guess, you want us to buy another copy right? So we have a 8.1 disc?

    There is no logical reason for you to not offer a download. I refuse to subject my primary rig to the Windows store upgrade process. It was a nightmare for my secondary rig and took HOURS to do.

  • sid7 0 Posts

    pending n pending only, not downloading

    plz help what to do?

  • Arnold0 0 Posts

    I'm using windows 8 entreprise with a key given by my school... What can I do to update to windows 8.1 please?...

  • Please, please, please reconsider an ISO option. Not having the ability to properly configure a PC is only going to drive customers away. You want to buy sales with new PCs? Ok, I bought a new PC. I have been using windows since version 2.0. You are telling me I can’t create any kind of bootable media to configure this for my needs? I would like to start with a fresh configuration partitioned the way I need with no crapware and to do this you make users like us go find an ISO that may not even be the real deal or get a friend to burn us a DVD who has access to the media. It is like selling a car and telling me I can’t put different tires on it. Please let common sense reign here. Thanks!

  • I am trying to update from windows 7, when I click on the link above and then click on upgrade now it brings me to a page saying Windows 8.1 is coming soon and only gives me the option to download windows 8.

  • I live in Romania and after installing windows 8.1 the Bing app is no longer available. Is there a problem with my pc or has it been removed?

  • Hi my name is Dilovan i'm from Iraq Erbil and i want buy Windows 8 i have Visa Card and MasterCard how can i buy Windows 8 for middle east Iraq Erbil thanks ........

  • Whenever I go to download it it says could not download at about 65% how could I fix this?

  • For those of you who do not see Windows 8.1 Update listed in the Microsoft Store, please see:

    I found it while following links from the blog, but it took several clicks to get there.

  • To be perfectly truthful here.  Windows 8 and now 8.1 has done me a ton of good.  I thank Microsoft everyday for bringing out that crap. My Business has tripled in the last year.  My number one requested feature..... "What will it cost to swap us from Microsoft products to Open Source?"  Since Microsoft eliminated a true start menu, customers just do not want it.  EVERYTHING that needs to be done on a Microsoft product I can do just as good or in most cases better on one of the Open Source platforms I support.  Businesses love the amount of money they are saving and don't mind paying me VERY well for the consulting, teaching and support contracts knowing they do not have to pay an outrageous cost for lousy software.

    So once again.... Thank you Microsoft for expanding my business.  I was thinking about closing up shop but now I have had offers to sell my business and clients in the up-words of 8 figures.  I'm thinking about retiring to a Caribbean country soon.

  • I have a laptop with windows 8 pro.

    Can i Update it to windows 8.1 pro?

  • Does anyone happen to know how long the download is for Windows 8.1? It's taking quite awhile for me.

  • I seem to be unable to update also. I am in the United states. I go online to and try to use the update pop-up online. I do this because the download tile in the store does not appear. But when I click on the update now, link all it does is open the store. I am running windows 8. I wonder why it does this.

  • tuco46 0 Posts

    Hi Brandon  I find it insulting that Microsoft is not giving a ISO for 8.1.  I purchased 2 months ago the boxed version of Windows 8 pro $199.00 + tax ,you tell other you have to buy again to get a 8.1 ISO, I wouldn't object to a fair price to pay but I don't think I should have too. There is many people that prefer to do a clean installs then to update, they always been disasters. Then to be told we will not have any support in 2 years for Windows 8 if wwe don't upgrade to 8.1 , seems more like a threat!!

  • shishir 0 Posts

    hey! I have Linux installed on my PC along with windows 8. If i update my windows to 8.1, will there be any effect on Linux OS?

  • Derekkk 0 Posts

    i installed it today on one of my 4 pc's the 3 others are running windows 7 and i can't see any reason to swap them to windows 8 or windows 8.1 the one i installed it on was on windows 8 i had purchase 3 upgrade keys to windows 8 but due to my hate of the changes made i haven't used 2 off them. After installing i was under the impression the start button was back but it didn't seem to function so decide to reboot system which now just goes though to the logon screen which is just a scramble of pixels and then reboots, i tried to restore an image, had to use a windows 8 upgrade disk and that fail as it said it couldn't use image as it was made on a bios and i was using efi, the image was made on that pc today with no firmware upgrades to uefi, as i have no disk for windows 8.1 i'm unable to use half the repair option as they require the media to work :( so atm looks like i'll be reinstalling windows 8 and the 8.1 if i can be asked, wasn't a fan of 8 and am getting more hatred for it as time goes by and as for 8.1 it's cause my system to become unusable

  • Ok, just upgraded and, alas, there is one thing which is still frustrating me.

    Is there some Windows designer using a low end laptop with a bad trackpad?

    I guess the answer is negative as Win 8+ gestures + bad trackpad = a device you honestly can't use.

    So Win 8+ was designed for touch -- and I am including trackpad in "touch" -- and you need a mouse to get it working well with a low end laptop... Paradoxical, isn't it?

    I tried anything (drivers, settings, etc.), anything, and it is quite impossible for me to use my laptop running Win8+ so I decided to tell Microsoft directly. Two weeks ago, I had a public presentation which actually sort of failed as moving the cursor was interpreted as Modern UI gestures. In the end, I unplugged the laptop and keep on presenting stuff without it. I agree I am also responsible as I didn't grab a mouse as a backup in case that happened.

    I can send you my EeePC 1215 B if you want to see how Win8+ can be unusable with a low end trackpad and I wish you will take my comment into account to get things right.

    Thank you for your concern.

  • 19:56, I can see it available from Greece ! I'm Starting to download....

  • am n the Philippine is it release ?????