Facebook moves to become a bigger promoter of mobile apps
The social network uses videos to provide a sneak peak of advertisers’ mobile apps before installation. The ads encourage consumers to download apps to ...
Customer service
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1 - 10 of 823 Results
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Google beefs up retailer reviews with data from StellaService
Online shoppers will see more customer service data on e-commerce sites.
Posted 10/18/2013Thad RueterPost a comment
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J. Crew tops customer service rankings in August, StellaService says
It resolves customer problems by e-mail better than other retailers.
Posted 09/18/2013Amy DustoPost a comment
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How Overstock saved nearly $14 million with a web-hosted contact center
Overstock.com Inc. realized its call center infrastructure was overloaded.
Posted 08/22/2013Katie EvansPost a comment
Related Searches:Overstock | Contact Center | Customer Service
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Customer service firm Vee24 raises $5.5 million
The funding comes as the company shifts its headquarters to the U.S.
Posted 08/09/2013Thad RueterPost a comment
Related Searches:Akamai | Staples | Customer Service
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How Bonobos provides online customers with steady site performance
The apparel e-retailer uses Opscode’s Hosted Chef to keep its web servers running smoothly.
Posted 08/01/2013Amy DustoPost a comment
Related Searches:Bonobos
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Pinterest lets users know when an item’s price drops
The social network sends shoppers e-mails when retailers lower the prices on their ‘pins.’
Posted 08/01/2013Zak StamborPost a comment
Related Searches:Home Depot | Pinterest
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“Name that Price” option boosts conversions for SmartFurniture.com
Using technology from PriceWaiter, the retailer also increases its average order value.
Posted 07/30/2013Paul DemeryPost a comment
Related Searches:Furniture E-commerce | Conversion Rate Furniture | Furniture
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Kmart lets online shoppers pay in cash and pick up inside stores
The Sears-owned chain follows the lead of Wal-Mart and Toys ‘R’ Us.
Posted 07/26/2013Thad RueterPost a comment
Related Searches:Sears E-commerce Sales | Kmart | Sears
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Live chat gives Brownells a low-cost way to get shoppers' questions answered
The firearms retailer has gun aficionados answer consumers’ queries.
Posted 07/12/2013Zak StamborPost a comment
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Israeli underwear e-retailer Under.me boosts conversions with web site translations
One Hour Translation helps the retailer to sell effectively in other countries.
Posted 07/09/2013Amy DustoPost a comment
Related Searches:Germany
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