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SiS USB Guide

[BIOS] [Patches] [IRQs] [Overclocking] [Patch for WinXP] [USB 2.0]

 

Hot Fix for problems with SiS USB Host Controllers and Windows XP w/ Service Pack 2 has been fixed. 

A USB device that is connected to a USB 2.0 hub is not detected in Windows XP Service Pack 2, Windows Server 2003 Service Pack 1, or Windows Server 2003 x64 versions

More Information

 

Getting Started

  • The SiS PCI/USB Host Controller can be difficult to configure and seemingly unrelated BIOS settings can adversely effect its operation.  This is especially true of the 7001.  Most older SiS motherboards suffer from USB issues.
  • Try the following {Work Arounds} in the order presented. 
  • Read through the entire Guide before you start.  
  • Print the page for reference.  
  • Uninstall software using the program's Uninstaller or the Control Panel, Add/Remove Programs function, remove all USB Devices except USB keyboard and/or mouse before trying any of the following suggestions.
  • The SiS 7001 has Known Issues with Windows XP that the New Registry Patch does not correct.  Consider installing a PCI USB Card as a work around for the onboard USB host controller.

BIOS

Update to the latest BIOS version available for your motherboard

As a General Rule the following BIOS statements should be true:

  • Set the FSB to Default Value - No Overclocking

  • Plug and Play Operating System - Enabled for Socket 7 / Disabled for Newer Systems

  • IRQs Assigned - Auto or OS
  • USB or USB Keyboard (Legacy USB Function) - Enabled  
  • BIOS Controlled Power Management Support - Disabled
  • If the following BIOS functions are available
    • BIOS support for DMA - Disabled 
    • Write Prefetch -  Disabled
    • ACPI - Disabled
    • Enhanced Chip Performance - Enabled  

(Please Note) Owners of Socket 7-based systems, report that setting "Legacy USB devices" to "DISABLED" has cured unruly USB functionality.

Overclocking

  • Overclocking can produce serious, negative effects. Overclocking advances the PCI bus beyond 33Mhz.  The resulting increased (odd) values can adversely effect the operation of the Universal Serial Bus.  Return the FSB (Front Side Bus) to default values before you do anything else. 

Cleanup the Device Manager while in Safe Mode

  • Ghost Devices, (Hardware listed in Windows Virtual (Safe) Mode, that does not appear in the Device manager while in Standard Mode), can cause untold USB problems.  Therefore, one of the very first steps to take in the troubleshooting process is to..... 

Cleanup the Device Manager while in Safe Mode

Disable USB Error Detection for Win98SE or Newer OS 

  • In  Windows Standard Mode, Device Manager, USB Host Controllers, SiS USB Host Controller, Advanced, Enable the function (Disable USB Error Detection) 

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Update the Driver

  • In Device Manager, Windows Standard Mode update the SiS driver.  Choose from list and select and install Standard Open HCL USB Host Controller. 

 

 

    

 

  

 

IRQ Issues

  • Check to make sure that USB is NOT sharing its IRQ with another device.  USB can only share its IRQ with other USB Host controllers (such as a USB upgrade card, if applicable) and IRQ Holder for PCI Steering.  (The following graphic shows an Intel USB host sharing an IRQ with the 4 host controllers of a Belkin QuadraPort USB upgrade card).  Help resolving IRQ issues can be found in the USB Troubleshooter.

 

 

SiS USB Patch (Win95 Only)

  • Fix the bug of USB driver caused by SiS Chipset for Win95 OSR 2.1

The Microsoft Patch (Win98SE Only)

Install the Microsoft VIA/AMD Patch if you have an SiS 7001 USB/OHCI and a 350MHZ or faster processor.   Microsoft confirms success using this patch with SiS 7001 USB Host controllers.  

  • Microsoft Knowledge Base Article

SiS USB Registry Patch (Windows XP)

Fixes the undetectable problem with SiS USB controller on Windows XP.  Release patch file for the USB devices sometimes undetectable issue on Windows® XP with SiS USB controllers

  • SiS USB Registry Patch - Usbdetect.exe - 54KB - 12/17/2001

  • Note

    After you apply the patch, you may need to refresh the USB driver stack

  • Remove all USB devices (except USB keyboard and/or mouse) from the System > Hardware > Device Manager in the following order:

  • USB Root Hub (s)

  • USB Host Controller (s)

  • Shutdown and reboot

The USB 2.0 driver for Windows XP and Windows 2000

  • USB 2.0 Drivers for Win 98Se and Me are found on the SiS Motherboard Installation CD

  • The latest Microsoft USB 2.0 Drivers can be downloaded from the Windows Update Web Site

  • Note: The USB2.0 driver for Windows XP and Windows 2000 is released by Microsoft and supported by SiS. For Windows 98 and Windows Me systems, the USB2.0 driver is co-worked and supported by the third party, such as OrangeWare.

BIOS USB DOS Function - Disabled

  • Circa 1997 -98 SiS based motherboards running WinXP or Win2000

    • Set BIOS [USB DOS Function] to DisabledWhen this BIOS function is enabled it will prevent USB from operating correctly.

 

Unplug the Computer of 15 Minutes and try again

  • After trying all of the fixes, if you are still having problems, try unplugging the computer from the wall outlet and allowing it to sit unpowered for 15 minutes.

 

Last Resort / Often the Best Option

If you are still unable to initialize USB and if the USB IRQ is free, IRQ Steering is enabled and the BIOS has Enabled USB support, a PCI/USB upgrade card is the solution.

USBMan tested and approved USB Upgrade Cards listed by chipset type and manufacturer can be found in USB Problem Solver 

The SiS Tech Support Web Site

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USBMan

12/08/2006

 

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