World Airport Awards 2014 | Results Summary

The leading global Awards for the World's Best Airports, as voted by travellers from over 160 countries in the largest airport Customer Satisfaction survey

2014 AWARD RESULTS
Global Airport Winners
Results : Summary Airport of the Year Best Domestic Airport Best Airport Terminal Best Premium Airport Most Improved Airport Best Airport VIP Terminal Best Low-Cost Airport
Best Airports by Size
Top 100 Airports 50 million+ passengers 40-50 million passengers 30-40 million passengers 20-30 million passengers 10-20 million passengers 5-10 million passengers under 5 million passengers
Best Airports by Region
Africa Asia Australia/Pacific China - International China - Domestic Europe Central Europe Eastern Europe Northern Europe Southern Europe Western Europe India/C Asia Indian Ocean Middle East North America Russia & CIS South America Central America
Best Category Winners
Best Airport Shopping Best Airport Security Best Airport Immigration Best Transit Airport Best Airport Cleanliness Best Leisure Amenities Best Airport Dining Best Baggage Delivery
Best Regional Airports
Africa Asia China Europe Russia & CIS North America South America
Best Airport Staff
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Airport Hotels
Worldwide Africa Asia Australia/Pacific China Europe Middle East North America South America

PAST WINNERS

SUMMARY OF 2014 WORLD AIRPORT AWARDS RESULTS

WORLD'S BEST AIRPORTS

1	Singapore Changi Airport	SIN	Singapore	Singapore
2	Incheon International Airport	ICN	Seoul	South Korea
3	Munich Airport	MUC	Munich	Germany
4	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
5	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
6	Tokyo International Airport Haneda	HND	Tokyo	Japan
7	Beijing Capital International Airport	PEK	Beijing	China
8	Zurich Airport	ZRH	Zurich	Switzerland
9	Vancouver International Airport	YVR	Vancouver	Canada
10	London Heathrow Airport	LHR	London	United Kingdom
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

WORLD'S BEST DOMESTIC AIRPORTS

1	Tokyo International Airport Haneda	HND	Tokyo	Japan
2	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
3	Durban King Shaka Int'l Airport	DUR	Durban	South Africa
4	Cincinnati/Northern Kentucky Airport	CVG	Cincinnati	USA
5	Denver International Airport	DEN	Denver	USA
6	Cape Town International Airport	CPT	Cape Town	South Africa
7	Haikou Meilan International Airport	HAK	Haikou	China
8	San Francisco International Airport	SFO	San Francisco	USA
9	Sydney Airport	SYD	Sydney	Australia
10	Johannesburg OR Tambo Int'l Airport	JNB	Johannesburg	South Africa
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WORLD'S BEST AIRPORT TERMINAL

1	Heathrow Airport - T5	LHR	London	United Kingdom
2	Singapore Changi Airport - T3	SIN	Singapore	Singapore
3	Haneda Airport Int'l Terminal	HND	Tokyo	Japan
4	Shanghai Hongqiao Airport - T2	SHA	Shanghai	China
5	Munich Airport - T2	MUC	Munich	Germany
6	Madrid Barajas Airport - T4	MAD	Madrid	Spain
7	Chengdu Shuangliu Int'l Airport - T2	CTU	Chengdu	China
8	Beijing Capital Int'l Airport - T3	PEK	Beijing	China
9	Los Angeles Ton Bradley Int'l	LAX	Los Angeles	USA
10	Dubai International Airport - T3	DXB	Dubai	UAE
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WORLD'S BEST PREMIUM SERVICE AIRPORTS

1	QR - Doha International Airport	DOH	Doha	Qatar
2	EY - Abu Dhabi International Airport	AUH	Abu Dhabi	UAE
3	TG - Bangkok Suvarnabhumi Airport	BKK	Bangkok	Thailand
4	LH - Frankfurt Airport	FRA	Frankfurt	Germany
5	EK - Dubai International Airport	DXB	Dubai	UAE
6	LH - Munich Airport	MUC	Munich	Germany

	Only 6 Airports qualified for the Best Premium Service category


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WORLD'S MOST IMPROVED AIRPORTS

1	Shenzhen Bao'an Int'l Airport	SZX	Shenzhen	China
2	Xi'an Xianyang International Airport	XIY	Xi'An	China
3	Chengdu Shuangliu Int'l Airport	CTU	Chengdu	China
4	Jakarta Soekarno-Hatta Int'l Airport	CGK	Jakarta	Indonesia
5	Budapest International Airport	BUD	Budapest	Hungary
6	London Gatwick Airport	LGW	London	United Kingdom
7	Guangzhou Baiyun Airport	CAN	Guangzhou	China
8	Dubai International Airport	DXB	Dubai	UAE
9	Riyadh King Khalid Int'l Airport	RUH	Riyadh	Saudi Arabia
10	Madrid-Barajas Airport	MAD	Madrid	Spain
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WORLD'S BEST AIRPORT VIP TERMINALS

1	Sanya Phoenix Int'l Airport	SYX	Sanya	China
2	Munich Airport	MUC	Munich	Germany
3	Haikou Meilan Int'l Airport	HAK	Haikou	China
4	Dubai International Airport	DXB	Dubai	UAE
5	Abu Dhabi International Airport	AUH	Abu Dhabi	UAE
6	Beijing Capital Int'l Airport	PEK	Beijing	China
7	Guangzhou Baiyun Int'l Airport	CAN	Guangzhou	China
8	Chengdu Shuangliu Int'l Airport	CTU	Chengdu	China
9	Changsha Huanghua Int'l Airport	CSX	Changsha	China
10	Chongqing Jiangbei Int'l Airport	CKG	Chongqing	China
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WORLD'S BEST LOW-COST AIRPORTS

1	London Stansted Airport	STN	London	United Kingdom
2	Berlin Schönefeld Airport	SXF	Berlin	Germany
3	Luton Airport	LTN	London	United Kingdom
4	Brussels South Charleroi Airport	CRL	Brussels	Belgium
5	Kuala Lumpur LCCT	KUL	Kuala Lumpur	Malaysia
6	Frankfurt-Hahn Airport	HHN	Frankfurt	Germany
7	East Midlands Airport	EMA	Derby	United Kingdom
8	Milan Bergamo Airport	BGY	Milan	Italy
9	Lubeck Airport	LBC	Lubeck	Germany
10	Catania-Fontanarossa Airport	CTA	Catania	Italy
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WORLD'S BEST AIRPORTS SERVING 50 MILLION+ PASSENGERS

1	Singapore Changi Airport	SIN	Singapore	Singapore
2	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
3	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
4	Tokyo International Airport Haneda	HND	Tokyo	Japan
5	Beijing Capital International Airport	PEK	Beijing	China
6	London Heathrow Airport	LHR	London	United Kingdom
7	Frankfurt Airport	FRA	Frankfurt	Germany
8	Dubai International Airport	DXB	Dubai	UAE
9	Denver International Airport	DEN	Denver	USA
10	Istanbul Atatürk Airport	IST	Istanbul	Turkey
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WORLD'S BEST AIRPORTS SERVING 40-50 MILLION PASSENGERS

1	Incheon International Airport	ICN	Seoul	South Korea
2	Kuala Lumpur Int'l Airport	KUL	Kuala Lumpur	Malaysia
3	San Francisco Int'l Airport	SFO	San Francisco	USA
4	Shanghai Pudong Int'l Airport	PVG	Shanghai	China
5	Charlotte/Douglas Int'l Airport	CLT	Charlotte	USA
6	Las Vegas McCarran Int'l Airport	LAS	Las Vegas	USA
7	Phoenix Sky Harbor Int'l Airport	PHX	Phoenix	USA
8	Miami International Airport	MIA	Miami	USA


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WORLD'S BEST AIRPORTS SERVING 30-40 MILLION PASSENGERS

1	Munich Airport	MUC	Munich	Germany
2	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
3	Narita International Airport	NRT	Tokyo	Japan
4	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
5	Sydney Airport	SYD	Sydney	Australia
6	London Gatwick Airport	LGW	London	United Kingdom
7	Barcelona El Prat Airport	BCN	Barcelona	Spain
8	Madrid-Barajas Airport	MAD	Madrid	Spain
9	Toronto Pearson Int'l Airport	YYZ	Toronto	Canada
10	Seattle-Tacoma Airport	SEA	Seattle	USA
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WORLD'S BEST AIRPORTS SERVING 20-30 MILLION PASSENGERS

1	Zurich Airport	ZRH	Zurich	Switzerland
2	Copenhagen Airport	CPH	Copenhagen	Denmark
3	Brisbane Airport	BNE	Brisbane	Australia
4	Melbourne Airport	MEL	Melbourne	Australia
5	Dusseldorf Airport	DUS	Dusseldorf	Germany
6	Vienna International Airport	VIE	Vienna	Austria
7	Oslo Airport	OSL	Oslo	Norway
8	Stockholm Arlanda Airport	STO	Stockholm	Sweden
9	Doha International Airport	DOH	Doha	Qatar
10	Manchester Airport	MAN	Manchester	United Kingdom
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WORLD'S BEST AIRPORTS SERVING 10-20 MILLION PASSENGERS

1	Vancouver International Airport	YVR	Vancouver	Canada
2	Auckland International Airport	AKL	Auckland	New Zealand
3	Central Japan Int'l Airport	NGO	Nagoya	Japan
4	Kansai International Airport	KIX	Kansa	Japan
5	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
6	Abu Dhabi International Airport	AUH	Abu Dhabi	UAE
7	Johannesburg OR Tambo Airport	JNB	Johannesburg	South Africa
8	Gimpo International Airport	GMP	Seoul	South Korea
9	Haikou Meilan Int'l Airport	HAK	Haikou	China
10	Lima Jorge Chavez Int'l Airport	LIM	Lima	Peru
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WORLD'S BEST AIRPORTS SERVING 5-10 MILLION PASSENGERS

1	Cincinnati/Northern Kentucky Airport	CVG	Cincinnati	USA
2	Cologne Bonn Airport	CGN	Cologne	Germany
3	Cape Town International Airport	CPT	Cape Town	South Africa
4	Bahrain International Airport	BAH	Bahrain	Bahrain
5	Gold Coast Airport	OOL	Gold Coast	Australia
6	Porto Francisco Sá Carneiro Airport	OPO	Porto	Portugal
7	Hyderabad Rajiv Gandhi Int'l Airport	HYD	Hyderabad	India
8	Muscat International Airport	MCT	Muscat	Oman
9	Budapest Ferenc Liszt Int'l Airport	BUD	Budapest	Hungary
10	Christchurch International Airport	CHC	Christchurch	New Zealand
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WORLD'S BEST AIRPORTS SERVING UNDER 5 MILLION PASSENGERS

1	London City Airport	LCY	London	United Kingdom
2	Durban King Shaka Int'l Airport	DUR	Durban	South Africa
3	Halifax Stanfield Int'l Airport	YHZ	Halifax	Canada
4	Guayaquil International Airport	GYE	Guayaquil	Ecuador
5	Billund Airport	BLL	Billund	Denmark
6	Adelaide Airport	ADL	Adelaide	Australia
7	Keflavik International Airport	KEF	Keflavik	Iceland
8	Malta International Airport	MLA	Valletta	Malta
9	Luxembourg Findel Airport	LUX	Luxembourg	Luxembourg
10	Mauritius International Airport	MRU	Port Louis	Mauritius
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THE BEST AIRPORTS IN AFRICA

1	Johannesburg OR Tambo Int'l Airport	JNB	Johannesburg	South Africa
2	Cape Town International Airport	CPT	Cape Town	South Africa
3	Durban King Shaka Int'l Airport	DUR	Durban	South Africa
4	Mauritius International Airport	MRU	Port Louis	Mauritius
5	Cairo International Airport	CAI	Cairo	Egypt
6	East London Airport	ELS	East London	South Africa
7	Port Elizabeth Airport	PLZ	Port Elizabeth	South Africa
8	Bloemfontein Airport	BFN	Bloemfontein	South Africa
9	Addis Ababa Bole Int'l Airport	ADD	Addis Ababa	Ethiopia
10	Marrakech Menara Int'l Airport	RAK	Marrakech	Morocco
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THE BEST AIRPORTS IN ASIA

1	Singapore Changi Airport	SIN	Singapore	Singapore
2	Incheon International Airport	ICN	Seoul	South Korea
3	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
4	Tokyo International Airport Haneda	HND	Tokyo	Japan
5	Beijing Capital Int'l Airport	PEK	Beijing	China
6	Central Japan Int'l Airport	NGO	Nagoya	Japan
7	Kansai International Airport	KIX	Kansai	Japan
8	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
9	Narita International Airport	NRT	Tokyo	Japan
10	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
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THE BEST AIRPORTS IN AUSTRALIA/PACIFIC

1	Auckland International Airport	AKL	Auckland	New Zealand
2	Sydney Airport	SYD	Sydney	Australia
3	Brisbane Airport	BNE	Brisbane	Australia
4	Melbourne Airport	MEL	Melbourne	Australia
5	Gold Coast Airport	OOL	Gold Coast	Australia
6	Adelaide Airport	ADL	Adelaide	Australia
7	Christchurch Int'l Airport	CHC	Christchurch	New Zealand
8	Perth Airport	PER	Perth	Australia
9	Honolulu International Airport	HNL	Honolulu	USA
10	Wellington Int'l Airport	WLG	Wellington	New Zealand
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THE BEST INTERNATIONAL AIRPORTS IN CHINA

1	Beijing Capital Int'l Airport	PEK	Beijing	China
2	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
3	Haikou Meilan Int'l Airport	HAK	Haikou	China
4	Guangzhou Baiyun Int'l Airport	CAN	Guangzhou	China
5	Shanghai Pudong Int'l Airport	PVG	Shanghai	China
6	Sanya Phoenix Int'l Airport	SYX	Sanya	China
7	Shenzhen Bao'an Int'l Airport	SZX	Shenzhen	China
8	Chengdu Shuangliu Int'l Airport	CTU	Chengdu	China
9	Xiamen Gaoqi Int'l Airport	XMN	Xiamen	China
10	Hangzhou Xiaoshan Int'l Airport	HGH	Hangzhou	China
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THE BEST DOMESTIC AIRPORTS IN CHINA

1	Shanghai Hongqiao Airport	SHA	Shanghai	China
2	Haikou Meilan Airport	HAK	Haikou	China
3	Chengdu Shuangliu Airport	CTU	Chengdu	China
4	Xi'an Xianyang Airport	XIY	Xi'An	China
5	Beijing Capital Airport	PEK	Beijing	China
6	Guangzhou Baiyun Airport	CAN	Guangzhou	China
7	Shenzhen Bao'an Airport	SZX	Shenzhen	China
8	Shanghai Pudong Airport	PVG	Shanghai	China
9	Tianjin Binhai Airport	TSN	Tianjin	China
10	Sanya Phoenix Airport	SYX	Sanya	China
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THE BEST AIRPORTS IN EUROPE

1	Munich Airport	MUC	Munich	Germany
2	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
3	Zurich Airport	ZRH	Zurich	Switzerland
4	London Heathrow Airport	LHR	London	United Kingdom
5	Frankfurt Airport	FRA	Frankfurt	Germany
6	Copenhagen Airport	CPH	Copenhagen	Denmark
7	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
8	Cologne / Bonn Airport	CGN	Cologne	Germany
9	London City Airport	LCY	London	United Kingdom
10	London Gatwick Airport	LGW	London	United Kingdom
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THE BEST AIRPORTS IN CENTRAL EUROPE

1	Munich Airport	MUC	Munich	Germany
2	Zurich Airport	ZRH	Zurich	Switzerland
3	Frankfurt Airport	FRA	Frankfurt	Germany
4	Cologne / Bonn Airport	CGN	Cologne	Germany
5	Dusseldorf Airport	DUS	Dusseldorf	Germany
6	Hamburg Airport	HAM	Hamburg	Germany
7	Vienna International Airport	VIE	Vienna	Austria
8	Prague Václav Havel Airport	PRG	Prague	Czech Republic
9	Luxembourg Findel Airport	LUX	Luxembourg	Luxembourg
10	Warsaw Chopin Airport	WAW	Warsaw	Poland
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THE BEST AIRPORTS IN EASTERN EUROPE

1	Budapest Ferenc Liszt Int'l Airport	BUD	Budapest	Hungary
2	Kiev Boryspil Int'l Airport	KBP	Kiev	Ukraine
3	Lennart Meri Tallinn Airport	TLL	Tallinn	Estonia
4	Riga International Airport	RIX	Riga	Latvia
5	Bratislava MR Štefánik Airport	BTS	Bratislava	Slovakia
6	Belgrade Nikola Tesla Int'l Airport	BEG	Belgrade	Serbia
7	Tbilisi International Airport	TBS	Tbilisi	Georgia
8	Sofia Airport	SOF	Sofia	Bulgaria
9	Varna Airport	VAR	Varna	Bulgaria
10	Burgas Airport	BOJ	Burgas	Bulgaria
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THE BEST AIRPORTS IN NORTHERN EUROPE

1	Copenhagen Airport	CPH	Copenhagen	Denmark
2	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
3	Oslo Airport	OSL	Oslo	Norway
4	Billund Airport	BLL	Billund	Denmark
5	Stockholm Arlanda Airport	STO	Stockholm	Sweden
6	Keflavik International Airport	KEF	Keflavik	Iceland
7	Göteborg Landvetter Airport	GOT	Gothenburg	Sweden



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THE BEST AIRPORTS IN SOUTHERN EUROPE

1	Barcelona El Prat Airport	BCN	Barcelona	Spain
2	Istanbul Atatürk Airport	IST	Istanbul	Turkey
3	Madrid-Barajas Airport	MAD	Madrid	Spain
4	Athens International Airport	ATH	Athens	Greece
5	Lisbon Portela Airport	LIS	Lisbon	Portugal
6	Porto Francisco Sá Carneiro Airport	OPO	Porto	Portugal
7	Nice Côte d'Azur Airport	NCE	Nice	France
8	Malta International Airport	MLA	Valletta	Malta
9	Marseille Provence Airport	MRS	Marseilles	France
10	Palma de Mallorca Airport	PMI	Palma	Spain
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THE BEST AIRPORTS IN WESTERN EUROPE

1	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
2	London Heathrow Airport	LHR	London	United Kingdom
3	London City Airport	LCY	London	United Kingdom
4	London Gatwick Airport	LGW	London	United Kingdom
5	London Stansted Airport	STN	London	United Kingdom
6	Brussels Airport	BRU	Brussels	Belgium
7	Manchester Airport	MAN	Manchester	United Kingdom
8	Birmingham Airport	BHX	Birmingham	United Kingdom
9	Dublin Airport	DUB	Dublin	Ireland
10	Paris Charles de Gaulle Airport	CDG	Paris	France
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THE BEST AIRPORTS IN INDIA & CENTRAL ASIA

1	Delhi Indira Gandhi Int'l Airport	DEL	Delhi	India
2	Hyderabad Rajiv Gandhi Int'l Airport	HYD	Hyderabad	India
3	Bengaluru Int'l Airport	BLR	Bangalore	India
4	Colombo Bandaranaike Int'l Airport	CMB	Colombo	Sri Lanka
5	Mumbai Chhatrapati Shivaji Airport	BOM	Mumbai	India
6	Chennai International Airport	MAA	Chennai	India
7	Amritsar Raja Sansi Int'l Airport	ATQ	Amritsar	India
8	Goa International Airport	GOI	Goa	India
9	Kolkata International Airport	CCU	Kolkata	India
10	Ahmedabad International Airport	AMD	Ahmedabad	India
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THE BEST AIRPORTS IN THE INDIAN OCEAN REGION

1	Mauritius International Airport	MRU	Port Louis	Mauritius
2	Male Ibrahim Nasir Int'l Airport	MLE	Male	Maldives
3	Seychelles International Airport	SEZ	Mahe	Seychelles
4	La Réunion Roland Garros Airport	RUN	Saint-Denis	Reunion






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THE BEST AIRPORTS IN THE MIDDLE EAST

1	Abu Dhabi International Airport	AUH	Abu Dhabi	UAE
2	Dubai International Airport	DXB	Dubai	UAE
3	Bahrain International Airport	BAH	Bahrain	Bahrain
4	Muscat International Airport	MCT	Muscat	Oman
5	Doha International Airport	DOH	Doha	Qatar
6	Tel Aviv Ben Gurion Airport	TLV	Tel Aviv	Israel
7	Riyadh King Khalid Int'l Airport	RUH	Riyadh	Saudi Arabia
8	Kuwait International Airport	KWI	Kuwait	Kuwait
9	Beirut Rafic Hariri Int'l Airport	BEY	Beirut	Lebanon
10	Amman Queen Alia Int'l Airport	AMM	Amman	Jordan
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THE BEST AIRPORTS IN NORTH AMERICA

1	Vancouver International Airport	YVR	Vancouver	Canadas
2	Cincinnati/Northern Kentucky Airport	CVG	Cincinnati	USA
3	Denver International Airport	DEN	Denver	USA
4	San Francisco International Airport	SFO	San Francisco	USA
5	Toronto Pearson Airport	YYZ	Toronto	Canada
6	Hartsfield-Jackson Atlanta Airport	ATL	Atlanta	USA
7	Halifax Stanfield Airport	YHZ	Halifax	Canada
8	Seattle-Tacoma Airport	SEA	Seattle	USA
9	Dallas/Fort Worth Airport	DFW	Dallas	USA
10	New York JFK Airport	JFK	New York	USA
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THE BEST AIRPORTS IN RUSSIA & CIS

1	Moscow Domodedovo Int'l Airport	DME	Moscow	Russia
2	Moscow Sheremetyevo Int'l Airport	SVO	Moscow	Russia
3	Kazan International Airport	KZN	Kazan	Russia
4	Moscow Vnukovo Int'l Airport	VKO	Moscow	Russia
5	Astana Airport	TSE	Astana	Kazakhstan
6	Almaty International Airport	ALA	Almaty	Kazakhstan
7	Minsk National Airport	MSQ	Minsk	Belarus
8	Baku Heydar Aliyev Int'l Airport	GYD	Baku	Azerbaijan
9	Tashkent International Airport	TAS	Tashkent	Uzbekistan
10	Chișinău International Airport	KIV	Chisinau	Moldova
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THE BEST AIRPORTS IN SOUTH AMERICA

1	Lima Jorge Chavez Int'l Airport	LIM	Lima	Peru
2	Guayaquil International Airport	GYE	Guayaquil	Ecuador
3	Santiago International Airport	SCL	Santiago	Chile
4	São Paulo-Guarulhos Airport	GRU	Sao Paulo	Brazil
5	Rio de Janeiro-Galeão Airport	GIG	Rio de Janeiro	Brazil
6	Buenos Aires Pistarini Airport	EZE	Buenos Aires	Argentina
7	Recife Guararapes Airport	REC	Recife	Brazil
8	Caracas Simón Bolívar Airport	CCS	Caracas	Venezuela
9	Buenos Aires Jorge Newbery Airpark	AEP	Buenos Aires	Argentina
10	Congonhas/São Paulo Airport	CGH	Sao Paulo	Brazil
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THE BEST AIRPORTS IN CENTRAL AMERICA & CARIBBEAN

1	Panama Tocumen Int'l Airport	PTY	Panama	Panama
2	San Jose Juan Santamaria Airport	SJO	San Jose	Costa Rica
3	El Salvador Int'l Airport	SAL	San Salvador	El Salvador
4	Bridgetown Grantley Adams Airport	BGI	Bridgetown	Barbados
5	Kingston Norman Manley Airport	KIN	Kingston	Jamaica
6	Port of Spain Piarco Int'l Airport	POS	Port of Spain	Trinidad
7	Bermuda LF Wade Int'l Airport	BDA	Hamilton	Bermuda
8	Managua Augusto C Sandino Airport	MGA	Managua	Nicaragua
9	San Juan Luis Muñoz Marín Airport	SJU	San Juan	Puerto Rico
10	San Pedro Sula La Mesa Airport	SAP	San Pedro	Honduras
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THE WORLD'S BEST AIRPORT SHOPPING

1	Heathrow Airport	LHR	London	United Kingdom
2	Singapore Changi Airport	SIN	Singapore	Singapore
3	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
4	Dubai International Airport	DXB	Dubai	UAE
5	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
6	Tokyo International Airport Haneda	HND	Tokyo	Japan
7	Incheon International Airport	ICN	Seoul	South Korea
8	Munich Airport	MUC	Munich	Germany
9	Paris Charles de Gaulle Airport	CDG	Paris	France
10	Narita International Airport	NRT	Tokyo	Japan
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THE WORLD'S BEST AIRPORT SECURITY PROCESSING

1	Copenhagen Airport	CPH	Copenhagen	Denmark
2	Tokyo International Airport Haneda	HND	Tokyo	Japan
3	Incheon International Airport	ICN	Seoul	South Korea
4	Kansai International Airport	KIX	Kansai	Japan
5	Narita International Airport	NRT	Tokyo	Japan
6	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
7	Singapore Changi Airport	SIN	Singapore	Singapore
8	Central Japan Int'l Airport	NGO	Nagoya	Japan
9	Zurich Airport	ZRH	Zurich	Switzerland
10	Taiwan Taoyuan International Airport	TPE	Taipei	Taiwan
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THE WORLD'S BEST AIRPORT IMMIGRATION

1	Incheon International Airport	ICN	Seoul	South Korea
2	Singapore Changi Airport	SIN	Singapore	Singapore
3	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
4	Tokyo International Airport Haneda	HND	Tokyo	Japan
5	Central Japan Int'l Airport	NGO	Nagoya	Japan
6	Gimpo International Airport	GMP	Seoul	South Korea
7	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
8	Kansai International Airport	KIX	Kansai	Japan
9	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
10	Zurich Airport	ZRH	Zurich	Switzerland
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S BEST AIRPORT FOR TRANSIT PASSENGERS

1	Incheon International Airport	ICN	Seoul	South Korea
2	Singapore Changi Airport	SIN	Singapore	Singapore
3	Narita International Airport	NRT	Tokyo	Japan
4	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
5	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
6	Munich Airport	MUC	Munich	Germany
7	Zurich Airport	ZRH	Zurich	Switzerland
8	Copenhagen Airport	CPH	Copenhagen	Denmark
9	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
10	Dubai International Airport	DXB	Dubai	UAE
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S CLEANEST AIRPORTS

1	Tokyo International Airport Haneda	HND	Tokyo	Japan
2	Incheon International Airport	ICN	Seoul	South Korea
3	Singapore Changi Airport	SIN	Singapore	Singapore
4	Narita International Airport	NRT	Tokyo	Japan
5	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
6	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
7	Kansai International Airport	KIX	Kansai	Japan
8	Central Japan International Airport	NGO	Nagoya	Japan
9	Gimpo International Airport	GMP	Seoul	South Korea
10	Helsinki-Vantaa Airport	HEL	Helsinki	Finlands
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S BEST AIRPORTS FOR LEISURE AMENITIES

1	Singapore Changi Airport	SIN	Singapore	Singapore
2	Munich Airport	MUC	Munich	Germany
3	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
4	Incheon International Airport	ICN	Seoul	South Korea
5	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
6	Tokyo International Airport Haneda	HND	Tokyo	Japan
7	Narita International Airport	NRT	Tokyo	Japan
8	Copenhagen Airport	CPH	Copenhagen	Denmark
9	Bangkok Suvarnabhumi Airport	BKK	Bangkok	Thailand
10	Frankfurt Airport	FRA	Frankfurt	Germany
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S BEST AIRPORTS FOR DINING

1	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
2	Munich Airport	MUC	Munich	Germany
3	Tokyo International Airport Haneda	HND	Tokyo	Japan
4	London Heathrow Airport	LHR	London	United Kingdom
5	Singapore Changi Airport	SIN	Singapore	Singapore
6	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
7	Narita International Airport	NRT	Tokyo	Japan
8	Zurich Airport	ZRH	Zurich	Switzerland
9	Copenhagen Airport	CPH	Copenhagen	Denmark
10	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S BEST AIRPORTS FOR BAGGAGE DELIVERY

1	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
2	Incheon International Airport	ICN	Seoul	South Korea
3	Singapore Changi Airport	SIN	Singapore	Singapore
4	Tokyo International Airport Haneda	HND	Tokyo	Japan
5	Zurich Airport	ZRH	Zurich	Switzerland
6	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
7	Narita International Airport	NRT	Tokyo	Japan
8	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
9	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
10	Munich Airport	MUC	Munich	Germany
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN AFRICA

1	Durban King Shaka Int'l Airport	DUR	Duran	South Africa
2	East London Airport	ELS	East London	South Africa
3	Port Elizabeth Airport	PLZ	Port Elizabeth	South Africa
4	Bloemfontein Airport	BFN	Bloemfontein	South Africa
5	Tunis–Carthage Int'l Airport	TUN	Tunis	Tunisia
6	Sharm el-Sheikh Airport	SSH	Sharm el-Sheikh	Egypt
7	Kigali International Airport	KGL	Kigali	Rwanda
8	Algiers Houari Boumediene Airport	ALG	Algiers	Algeria
9	Douala Airport	DLA	Douala	Cameroon
10	Hurghada International Airport	HRG	Hurghada	Egypt
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN ASIA

1	Central Japan International Airport	NGO	Nagoya	Japan
2	Gimpo International Airport	GMP	Seoul	South Korea
3	Haikou Meilan International Airport	HAK	Haikou	China
4	Hyderabad Rajiv Gandhi Airport	HYD	Hyderabad	India
5	Bengaluru International Airport	BLR	Bangalore	India
6	Sanya Phoenix International Airport	SYX	Sanya	China
7	Shenzhen Bao'an Airport	SZX	Shenzhen	China
8	Chengdu Shuangliu Airport	CTU	Chengdu	China
9	Fukuoka Airport	FUK	Fukuoka	Japan
10	Macau International Airport	MFM	Macau	Macau
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN CHINA

1	Haikou Meilan International Airport	HAK	Haikou	China
2	Sanya Phoenix International Airport	SYX	Sanya	China
3	Shenzhen Bao'an Airport	SZX	Shenzhen	China
4	Chengdu Shuangliu Airport	CTU	Chengdu	China
5	Xiamen Gaoqi International Airport	XMN	Xiamen	China
6	Hangzhou Xiaoshan Airport	HGH	Hangzhou	China
7	Wuhan Tianhe Airport	WUH	Wuhan	China
8	Kunming Changshui Airport	KMG	Kunming	China
9	Ürümqi Diwopu Airport	URC	Urumqi	China

	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN EUROPE

1	Cologne / Bonn Airport	CGN	Cologne	Germany
2	London City Airport	LCY	London	United Kingdom
3	Dusseldorf Airport	DUS	Dusseldorf	Germany
4	Hamburg Airport	HAM	Hamburg	Germany
5	Billund Airport	BLL	Billund	Denmark
6	Porto Francisco Sá Carneiro Airport	OPO	Porto	Portugal
7	Budapest International Airport	BUD	Budapest	Hungary
8	Manchester Airport	MAN	Manchester	United Kingdom
9	Birmingham Airport	BHX	Birmingham	United Kingdom
10	Luxembourg Findel Airport	LUX	Luxembourg	Luxembourg
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN RUSSIA & CIS

1	Kazan International Airport	KZN	Kazan	Russia
2	Astana Airport	TSE	Astana	Kazakhstan
3	Almaty International Airport	ALA	Almaty	Kazakhstan
4	Minsk National Airport	MSQ	Minsk	Belarus
5	Baku Heydar Aliyev Airport	GYD	Baku	Azerbaijan
6	Tashkent International Airport	TAS	Tashkent	Uzbekistan
7	Chișinău International Airport	KIV	Chișinău	Moldova
8	Yerevan Zvartnots Airport	EVN	Yerevan	Armenia
9	Yekateringburg Koltsovo Airport	SVX	Yekateringburg	Russia
10	Atyrau Airport	GUW	Atyrau	Kazakhstan
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN NORTH AMERICA

1	Cincinnati/Northern Kentucky Airport	CVG	Cincinnati	USA
2	Denver International Airport	DEN	Denver	USA
3	Halifax Stanfield Airport	YHZ	Halifax	Canada
4	Seattle-Tacoma Airport	SEA	Seattle	USA
5	Minneapolis-Saint Paul Airport	MSP	Minneapolis	USA
6	Detroit Metropolitan Airport	DTW	Detroit	USA
7	Raleigh-Durham Airport	RDU	Raleigh	USA
8	Charlotte/Douglas Airport	CLT	Charlotte	USA
9	Philadelphia Airport	PHL	Philadelphia	USA
10	Pittsburgh Airport	PIT	Pittsburgh	USA
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST REGIONAL AIRPORTS IN SOUTH AMERICA

1	Lima Jorge Chavez Int'l Airport	LIM	Lima	Peru
2	Guayaquil International Airport	GYE	Guayaquil	Ecuador
3	Caracas Simón Bolívar Airport	CCS	Caracas	Venezuela
4	Santiago International Airport	SCL	Santiago	Chile
5	Buenos Aires M Pistarini Airport	EZE	Buenos Aires	Argentina
6	Recife Guararapes Airport	REC	Recife	Brazil
7	Congonhas/São Paulo Airport	CGH	Sao Paulo	brazil
8	Bogota El Dorado Airport	BOG	Bogota	Colombia
9	Rio de Janeiro-Galeão Airport	GIG	Rio de Janeiro	Brazil
10	Mendoza International Airport	MDZ	Mendoza	Argentina
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN AFRICA

1	Cape Town International Airport	CPT	Cape Town	South Africa
2	Johannesburg OR Tambo Airport	JNB	Johannesburg	South Africa
3	Durban King Shaka Airport	DUR	Durban	South Africa
4	Port Elizabeth Airport	PLZ	Port Elizabeth	South Africa
5	East London Airport	ELS	East London	South Africa
6	Mauritius International Airport	MRU	Port Louis	Mauritius
7	Tunis–Carthage Airport	TUN	Tunis	Tunisia
8	Bloemfontein Airport	BFN	Bloemfontein	South Africa
9	Addis Ababa Bole Airport	ADD	Addis Ababa	Ethiopia
10	La Réunion Roland Garros Airport	RUN	Saint-Denis	Reunion
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN ASIA

1	Kansai International Airport	KIX	Kansai	Japan
2	Tokyo International Airport Haneda	HND	Tokyo	Japan
3	Incheon International Airport	ICN	Seoul	South Korea
4	Central Japan Int'l Airport	NGO	Nagoya	Japan
5	Singapore Changi Airport	SIN	Singapore	Singapore
6	Taiwan Taoyuan Int'l Airport	TPE	Taipei	Taiwan
7	Hong Kong International Airport	HKG	Hong Kong	Hong Kong
8	Kuala Lumpur Int'l Airport	KUL	Kuala Lumpur	Malaysia
9	Shanghai Hongqiao Int'l Airport	SHA	Shanghai	China
10	Narita International Airport	NRT	Tokyo	Japan
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN AUSTRALIA / PACIFIC

1	Auckland International Airport	AKL	Auckland	New Zealand
2	Perth Airport	PER	Perth	Australia
3	Brisbane Airport	BNE	Brisbane	Australia
4	Christchurch International Airport	CHC	Christchurch	New Zealand
5	Gold Coast Airport	OOL	Gold Coast	Australia
6	Sydney Airport	SYD	Sydney	Australia
7	Adelaide Airport	ADL	Adelaide	Australia
8	Melbourne Airport	MEL	Melbourne	Australia
9	Honolulu International Airport	HNL	Honolulu	USA
10	Wellington International Airport	WLG	Wellington	New Zealand
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN EUROPE

1	Munich Airport	MUC	Munich	Germany
2	Amsterdam Schiphol Airport	AMS	Amsterdam	The Netherlands
3	Copenhagen Airport	CPH	Copenhagen	Denmark
4	Zurich Airport	ZRH	Zurich	Switzerland
5	Vienna International Airport	VIE	Vienna	Austria
6	Helsinki-Vantaa Airport	HEL	Helsinki	Finland
7	Dusseldorf Airport	DUS	Dusseldorf	Germany
8	Keflavik Airport	KEF	Keflavik	Iceland
9	Cologne / Bonn Airport	CGN	Cologne	Germany
10	Oslo Airport	OSL	Oslo	Norway
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN MIDDLE EAST

1	Abu Dhabi International Airport	AUH	Abu Dhabi	UAE
2	Bahrain International Airport	BAH	Bahrain	Bahrain
3	Muscat International Airport	MCT	Muscat	Oman
4	Dubai International Airport	DXB	Dubai	UAE
5	Tel Aviv Ben Gurion Airport	TLV	Tel Aviv	Israel
6	Doha International Airport	DOH	Doha	Qatar
7	Beirut Rafic Hariri Airport	BEY	Beirut	Lebanon
8	Riyadh King Khalid Airport	RUH	Riyadh	Saudi Arabia
9	Kuwait International Airport	KWI	Kuwait	Kuwait
10	Amman Queen Alia Airport	AMM	Amman	Jordan
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN CENTRAL AMERICA & CARIBBEAN

1	Panama Tocumen Int'l Airport	PTY	Panama	Panama
2	Port of Spain Piarco Airport	POS	Port of Spain	Trinidad
3	San Jose Juan Santamaria Airport	SJO	San Jose	Costa Rica
4	Bermuda LF Wade Int'l Airport	BDA	Hamilton	Bermuda
5	Kingston Norman Manley Airport	KIN	Kingston	Jamaica
6	El Salvador International Airport	SAL	San Salvador	El Salvador
7	Montego Bay Sangster Airport	MBJ	Montego Bay	Jamaica
8	Guatemala La Aurora Airport	GUA	Guatemala City	Guatemala
9	Bridgetown Grantley Adams Airport	BGI	Bridgetown	Barbados
10	Punta Cana International Airport	PUJ	Punta Cana	Dominican Republic
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN NORTH AMERICA

1	Denver International Airport	DEN	Denver	USA
2	Vancouver International Airport	YVR	Vancouver	Canada
3	Seattle-Tacoma Airport	SEA	Seattle	USA
4	Toronto Pearson Airport	YYZ	Toronoto	Canada
5	San Francisco International Airport	SFO	San Francisco	USA
6	Cincinnati/Northern Kentucky Airport	CVG	Cincinnati	USA
7	Hartsfield-Jackson Atlanta Airport	ATL	Atlanta	USA
8	Newark International Airport	EWR	New York	USA
9	Boston Logan Airport	BOS	Boston	USA
10	Dallas/Fort Worth Airport	DFW	Dallas	USA
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT STAFF IN SOUTH AMERICA

1	Lima Jorge Chavez Int'l Airport	LIM	Lima	Peru
2	Guayaquil International Airport	GYE	Guayaquil	Ecuador
3	Caracas Simón Bolívar Airport	CCS	Caracas	Venezuela
4	Santiago International Airport	SCL	Santiago	Chile
5	Buenos Aires M Pistarini Airport	EZE	Buenos Aires	Argentina
6	Recife Guararapes Airport	REC	Recife	Brazil
7	Congonhas/São Paulo Airport	CGH	Sao Paulo	brazil
8	Bogota El Dorado Airport	BOG	Bogota	Colombia
9	Rio de Janeiro-Galeão Airport	GIG	Rio de Janeiro	Brazil
10	Mendoza International Airport	MDZ	Mendoza	Argentina
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE WORLD'S BEST AIRPORT HOTELS

Rank	Hotel Name	City	Country

1	Regal Airport Hong Kong	Hong Kong	Hong Kong
2	Langham Place Beijing	Beijing	China
3	Oryx Rotana Doha	Doha	Qatar
4	Crowne Plaza Singapore	Singapore	Singapore
5	Hilton Frankfurt Airport	Frankfurt	Germany
6	Kempinski Hotel Munich Airport	Munich	Germany
7	Sofitel London Heathrow	London	United Kingdom
8	Hyatt Regency Incheon	Seoul	South Korea
9	Hilton Beijing Capital Airport	Beijing	China
10	Sheraton Frankfurt Airport Hotel	Frankfurt	Germany
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN AFRICA

Rank	Hotel Name	City	Country

1	InterContinental OR Tambo Airport	Johannesburg	South Africa
2	Garden Court OR Tambo Airport	Johannesburg	South Africa
3	Novotel Cairo Airport	Cairo	Egypt
4	Hotel Verde Cape Town Airport	Cape Town	South Africa
5	Radisson Blu Hotel Addis Ababa	Addis Ababa	Ethiopia
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN ASIA

Rank	Hotel Name	City	Country

1	Regal Airport Hong Kong	Hong Kong	Hong Kong
2	Langham Place Beijing	Beijing	China
3	Crowne Plaza Singapore	Singapore	Singapore
4	Hyatt Regency Incheon	Seoul	South Korea
5	Novotel Citygate Hong Kong	Hong Kong	Hong Kong
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN AUSTRALIA/PACIFIC

Rank	Hotel Name	City	Country

1	Stamford Plaza Sydney Airport Hotel	Sydney	Australia
2	PARKROYAL Melbourne Airport	Melbourne	Australia
3	Holiday Inn Melbourne Airport	Melbourne	Australia
4	Novotel Brisbane Airport Hotel	Brisbane	Australia
5	Novotel Auckland Airport	Auckland	New Zealand
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN CHINA

Rank	Hotel Name	City	Country

1	Langham Place Beijing Airport	Beijing	China
2	Hilton Beijing Capital Airport	Beijing	China
3	Pullman Guangzhou Airport	Guangzhou	China
4	Shanghai Hongqiao Airport Hotel	Shanghai	China
5	Crowne Plaza Guangzhou Airport	Guangzhou	China
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN EUROPE

Rank	Hotel Name	City	Country

1	Hilton Frankfurt Airport	Frankfurt	Germany
2	Kempinski Hotel Munich Airport	Munich	Germany
3	Sofitel London Heathrow	London	United Kingdom
4	Sheraton Frankfurt Airport Hotel	Frankfurt	Germany
5	Sheraton Brussels Airport Hotel	Brussels	Belgium
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN MIDDLE EAST

Rank	Hotel Name	City	Country

1	Oryx Rotana Doha	Doha	Qatar
2	Mövenpick Hotel Bahrain	Bahrain	Bahrain
3	Dubai International Hotel	Dubai	UAE
4	Yas Viceroy Abu Dhabi Hotel	Abu Dhabi	UAE
5	Amman Airport Hotel	Amman	Jordan
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN NORTH AMERICA

Rank	Hotel Name	City	Country

1	Fairmont Vancouver Airport‎	Vancouver	Canada
2	Grand Hyatt DFW	Dallas	USA
3	Hilton Atlanta Airport	Atlanta	USA
4	Hilton Boston Logan Airport	Boston	USA
5	Holiday Inn Newark Airport	New York	USA
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX

THE BEST AIRPORT HOTELS IN SOUTH AMERICA

Rank	Hotel Name	City	Country

1	Marriott Sao Paulo Airport Hotel	Sao Paulo	Brazil
2	Costa Del Sol Ramada Lima Airport	Lima	Peru
3	Hotel Atlântico Business Centro	Rio de Janeiro	Brazil
4	Base Concept Hotel	Brasilia	Brazil
5	Golden Tulip Recife Palace	Recife	Brazil
	© 2014 Copyright. Any use of results and data must show clear accreditation to SKYTRAX