Cloud Solution Providers or CSP’s are companies offering hosted software or services to their customers. Examples of cloud service providers are email hosting (e.g. Google Apps or Microsoft Office 365), application hosting (e.g. Salesforce.com), and platform/infrastructure hosting (e.g. Amazon AWS).
Cloud Service Providers cater to a large volume of customers with critical business requirements, and are therefore required to have very high levels of application and infrastructure uptime. ProVal can assist your cloud services business with 24×7 uptime monitoring, technical customer support and routine maintenance of your cloud infrastructure. Our Network Operations Center (NOC) has certified engineers who have experience with multiple technology platforms which host typical cloud services, allowing you to scale your cloud business while delivering optimal uptime.
- 24×7 monitoring of cloud services and infrastructure
- 24×7 technical support for your end-clients and customers
- Assistance with routine maintenance tasks for cloud infrastructure
- Scale your business without additional engineering & customer support staff
- Improve service and availability levels with ProVal’s services