As per the document Statement of Direction, Haley Expert Rules [ID 826323.1] (you'll need a My Oracle Support account to access the document), Oracle is sunsetting the following products
- Haley Expert Rules (formerly Haley Authority)
- Haley Business Rules Engine (formerly Haley Rules)
This applies specifically to Siebel CRM customers who are using or are considering to use the embedded Haley Authority product that was introduced in Siebel 8.0 and which is also known as Siebel Business Rules.
Oracle recommends to move off Haley Expert Rules if any of the following applies:
- The source policies are documents, such as legislation, spreadsheets or policy manuals
- You are planning to use Expert Rules in Siebel
- Rules should be executed via a web service or in middleware
- Guided self-service interviews are needed
- You intend to use it for new scenarios in your business
The official product to migrate to or consider is Oracle Policy Automation (OPA) which is the result of the acquisition of RuleBurst Australia back in autumn 2008 (RuleBurst was then the owner of Haley Systems).
The main reasons to migrate to OPA are
- Support for modeling natural language rules in Microsoft Word and Excel documents
- Handling large, complex or inter-related policies, including those that vary over time
- Delivering audit reports of how decisions are reached
- Ensuring rule changes across releases are well-managed with strong regression testing capabilities
- Optional interactive web-based decision making for customers or employees to obtain their own answers to complex questions
- A high-speed determinations solutions in a service-oriented architecture
- Ease of integration with Siebel, SAP and other systems
Oracle - emphasizing not to "force" customers - has also announced full premier support for Haley Expert Rules the Haley Business Rules Engine until December 2011 and is also announcing a Siebel Connector for OPA to arrive in 2010.
Have a nice day
@lex
3 comments:
Interesting article, thank you for sharing. Makes me wonder how the license consequences will turn out. Now I can use Haley as part of Siebel 8.x and when I go to fusion CRM i will need to use OPA... but will that be for free ? and if I do not use Haley now but wish to use something like it when I use Fusion CRM do i need to procure OPA.... probably....
lots to think about.
Thanks for posting this info @lex. I wanted to point one thing out: the OPA Connector for Siebel is already available, and can be downloaded off the Oracle E-Delivery site for anyone interested in taking a look.
Lennard, OPA is licensed separately. It provides a lot more capability than was available from Haley in Siebel 8.x.
Davin Fifield, Oracle
Hi Davin,
many thanks for sharing this information.
have a nice day
@lex
Post a Comment