Online Help Desk
Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Didn't find your answer here? Contact us via email at support@booksamillion.com.
- Personal shopper
- Gift wrap
- Video and eCard gift messages
- Books for Troops
- Books-a-Million Business Services
- Affiliate program
Your wish list
1. Adding items to your wish list
2. Viewing your wish list
3. Purchasing items from your wish list
4. Removing items from your wish list
5. Sending your wish list to friends
Gift cards and E-Gift certificates
1. Redeeming a gift card
2. Redeeming an E-Gift Certificate
3. Check your gift card balance
4. Purchase a gift card
5. Purchase an E-Gift certificate
If you have a question that is not answered here, please contact customer service by email at support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.
Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.
By Phone
You may reach us by telephone at 1-800-201-3550.
Customer Service Hours
Monday-Friday, 9 am - 9 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time