Online Help Desk

Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Didn't find your answer here? Contact us via email at support@booksamillion.com.

If you have a question that is not answered here, please contact customer service by email at support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.

Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.

By Phone
You may reach us by telephone at 1-800-201-3550.

Customer Service Hours
Monday-Friday, 9 am - 9 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time

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