Frequently Asked Questions
You may find an answer to your question in our Frequently Asked Questions! Please check this page first, as we may not be able to respond to individual e-mail requests immediately.Email Addresses
Adventure
Send a letter to the editor about the content of the Adventure website at mpotts@ngs.org.Advertising
For information on sponsoring an online feature, email ramberg@ngs.org.Information on advertising in our print publications appears in our online Media Kit.
Customer Service: Magazine Subscriptions
Access 24/7 online customer service for National Geographic, National Geographic Kids, Little Kids, and Traveler magazines to change your address, check your expiration date, report a missing or damaged issue, and much more. Or contact us by email: ngsline@customersvc.com or call +1 800 NGS LINE (800 647 5463) or +1 813 979 6845.Digital Magazine Subscriptions
Find answers to your questions here. Still need help? Use the appropriate email address below:National Geographic magazine: ngsdigital@customersvc. com, 1 800 895 2068
National Geographic Traveler: magazine travelerdigital@ customersvc.com, 1 866 808 0818
National Geographic Kids magazine: ngkidsdigital@ customersvc.com, 1 866 808 0841
Donating to National Geographic
Donate online or contact us at givinginfo@ngs. org or +1 202 862 8638 with questions regarding your donation in support of the Society's work in exploration, research, and education. Thank you for your support!Games
Plan It Green Live: info@planitgreenlive.comAnimal Jam: support@animaljam.com
Game apps: apps@ngs.org
Downloadable games: bworthin@ngs.org
Genographic Project
Send us your questions regarding the Genographic Project to genographic@ngs.org.Genographic Project en Español
Envienos en Español sus preguntas sobre el Proyecto Genographic a genographicespanol@ngs. org.Mobile Applications and More
Email us with comments or support questions regarding our content for iPhone, iPad, Android, Windows Mobile 7, and more: apps@ngs.org.If you need help with our magazine apps, please refer to the digital magazine subscriptions section.
National Geographic Channel
Send comments or questions regarding our television programming to feedback@natgeotv.com or call +1 202 912 6500.National Geographic Expeditions
For more information or to reserve your space, call toll-free 1 888 966 8687, or reserve online at nationalgeographicexpeditions.com.For email inquiries use this form.
National Geographic Explorer (our classroom magazine)
Contact infoNational Geographic Kids Magazine
Send an email about NG Kids or Little Kids magazines to: kids@ngs.org.National Geographic Magazine
Send a letter to the Editor about the content of National Geographic magazine to ngsforum@ nationalgeographic.com.National Geographic Maps
Contact us with questions about our maps at maps@ngs.org or call 1 800 962 1643.National Geographic Museum and Live!
Customer service and tickets: email ngtickets@ngs.org or call 202 857 7700 (M-F 9 a.m. - 5 p.m.). Group sales: email groupsales@ngs.org or call 202 857 7281 (M-F 9 a.m. - 5 p.m.).Photography: Stock Photography
National Geographic Stock's photography collection offers the best in rights managed and royalty free wildlife, travel, landscape, and lifestyle photographs available for professional editorial and commercial licensing. They also represent international commercial photographers specializing in lifestyle, adventure, travel, and landscape photography. Available for assignments. Online portfolios are available. Email natgeocreative@ngs.org.Photography: Prints
You can order beautiful National Geographic prints for your home or as a great gift. Browse through our collection.News
Send comments, questions, or concerns regarding the National Geographic News site to newsdesk@ nationalgeographic.com.Media Relations
Send press inquiries to pressroom@ngs.org. On deadline? Call 202 857 7027.Speakers Bureau
Send inquiries about having a National Geographic photographer, adventurer, explorer, or scientist speak at your next event to speakers@ngs.org.Traveler Magazine
Send a letter about Traveler magazine to traveler@ngs.org.Your Shot & Your Shot Puzzles
Help FormFrequently Asked Questions
Video/Stock Footage
License the work of hundreds of award-winning cinematographers through National Geographic Creative at natgeocreative@ngs.org.Videos/DVDs Product Inquiries or Customer Service
Email custserv@natgeovideos.com or call 800 627 5162.Webmaster
Email: webmaster@ nationalgeographic.comMiscellaneous
Not sure where to send your question? We’ll pass it to the proper department. Please keep in mind that the high volume of mail does not allow us to send everyone a personal answer. Email us at askngs@nationalgeographic.com.Mailing Addresses
Bulk and Trade Orders/Special Sales
National Geographic Society Special SalesP.O. Box 10543
Des Moines, IA 50340
Classroom Magazines
(Explorer, Extreme Explorer, Young Explorer)[Name of Magazine]
P.O. Box 11305
Des Moines, IA 50347
Donating to National Geographic
National Geographic Society Development Office1145 17th Street NW
Washington, D.C. 20090-8199
Education Programs
National Geographic Society1145 17th Street N.W.
Washington, D.C. 20036-4688
Headquarters
National Geographic Society1145 17th Street N.W.
Washington, D.C. 20036-4688
Magazine Orders
(National Geographic, National Geographic Traveler, National Geographic Kids and National Geographic Little Kids)[Name of Magazine]
PO Box 62130
Tampa, FL 33662-2130
Maps: Product Inquiries
National Geographic Maps212 Beaver Brook Canyon Road
Evergreen, CO 80439
National Geographic Books (General Audience)
National Geographic Society P.O. Box 10543Des Moines, IA 50340
National Geographic Children's Books
National Geographic SocietyP.O. Box 4002864
Des Moines, IA 50340
Online Store/Catalog Inquiries
National Geographic Catalog/Online777 South State Road 7
Margate, FL 33068
United States
TOPO! Digital Maps
National Geographic Maps212 Beaver Brook Canyon Road
Evergreen, CO 80439
Telephone Numbers
Donating to National Geographic
Toll free 800 373 1717 (U.S. and Canada only) Outside the United States and Canada: +1 202 862 8638General Society Information
800 NGS LINE (800 647 5463)800 548 9797 (TDD)
Outside the United States and Canada: +1 813 979 6845
Maps—Product Inquiries and Support
800 962 1643National Geographic Adult Books
Toll Free 888 647 6733Outside the United States and Canada: +1 515 362 3345
Magazine Orders
(National Geographic, Traveler, Adventure, and National Geographic Kids)800 NGS LINE (800 647 5463)
800 548 9797 (TDD)
