FAQ

What are Supporter Credits?

Supporter Credits are a special version of our in–game store currency. In Alpha, they already unlock various ways to customize the look of your character. We’ll be adding features as we go on with ways to expand your Cornerstone, unlock mounts, and speed up your advancement.

Do Supporter Credits carry over after alpha?

Even better! All the Supporter Credits you buy will be returned to your account as regular Trove Credits (along with Bonus Milestone Credits) when we wipe the servers for beta. You can spend them all again in beta/live!

If I buy a Supporter Pack twice, do I get 2x the rewards?

You will receive the Credits for each Supporter Pack purchase, but the rewards for each tier are only granted once. (However, if you purchase a combination of Supporter Packs that total a higher tier, you’ll get that tier’s rewards as well!)

Can I upgrade to a larger tier of support?

Yes – by getting more small packs. Trove rewards are granted based on the value of all your Supporter Packs combined. If you’ve spent $5 on a Scout pack, you could unlock the $20 Adventurer rewards by buying three more $5 Scout packs.

When is alpha/beta?

Alpha is already underway! We haven’t announced dates for beta yet – if you haven’t already, sign up for the latest news and be the first to know.

Do I have to pay to get into alpha or beta?

No. Some packs offer guaranteed and/or priority access to alpha and beta, but we’ll also send invites (at random) to players who have signed up.

What is “alpha”?

Trove is in an alpha development stage; we’re still working on core systems and features of the game itself. We will be inviting players to join alpha in waves to help us test the game and stress our servers. This will be an ongoing process and last several months.

What does it mean to have “Priority Alpha Access”?

As our games’ capacities grow throughout testing, we always add new testers in waves. People who are flagged as having Priority Access will be the first in a given wave. This is similar to how we have done invitations for previous games. It gets a good mix of Priority supporters as well as those who have chosen to simply register on the site.

How will I know if I’ve been selected for alpha?

You’ll receive an alpha invite email from Trove! Dancing or cheering at that point is entirely optional.

Where can I download the alpha?

Once you’ve been invited to participate in the Trove alpha, you can download the game from the Trion Worlds Account Center.

What does “guaranteed beta access” mean?

You are guaranteed an invite to the Trove beta. Beta will begin at the conclusion of alpha game testing. Invitations will occur in similar waves as described above.

When do I get the items included with my Supporter Pack purchase?

We’ll be sending items and bonuses from each Supporter Pack during alpha / as reward features are added to the game.

How do Bonus Milestones work?

We’ll be granting special in–game bonuses to everyone who purchases a Supporter Pack. As more people sign up and become Supporters, we’ll be adding more bonus rewards!

Designing a biome sounds awesome! What’s a biome?

In Trove, a biome is an in–game geographic area with a consistent theme where you and friends will explore, adventure, and build. This screenshot shows Trove’s forester biome. Yes, it’s full of all sorts of things you’d expect to find in a forest – but a biome could be anything you can dream up. (A Neo–Transylvania ruled by cyber–vampire ninjas is, for example, totally fair play.)

What platforms is Trove available on?

Trove is available only for PC.

What are the system requirements to play Trove?

You must be running Windows Vista or later and your graphics card must be OpenGL 3.0 compatible.