Community Delivery Organizations
WorldHost training is offered throughout British Columbia via a network of Community Delivery Organizations.
How to get Licensed for WorldHost Training
Community Delivery Organizations can be licensed to deliver WorldHost training by successfully winning a Request for Proposal (RFP) for their respective community. Please check the B.C. Bid website to see if WorldHost Training Services, Destination British Columbia is seeking a Delivery Organization in your area.
Fees
The cost to become a WorldHost Community Delivery Organization for a five year renewable term is $375 (plus tax).
Who May Apply?
WorldHost Community Delivery Organizations may be a function of a Chamber of Commerce, an employment re-training program, or even part of the services offered by a visitor centre.
Responsibilities
Each organization is responsible for selecting a program coordinator and identifying individuals that will make great trainers. In addition, Community Delivery Organizations must commit to delivering at least two WorldHost workshops per year.
WorldHost workshops help Community Delivery Organizations achieve success by:
- Certifying trainers through proven Train-the-Trainer sessions
- Providing a thorough orientation for participants that covers effective program administration and operations
- Providing workshop training collateral
- Helping participants develop promotional marketing and sales materials
- Conducting community trainer evaluations to maintain quality standards
- Collaborating with and supporting community stakeholders at public events.
To see a list of workshops scheduled near you, please check the WorldHost Workshops Calendar.
High Schools
Approximately 100 high schools in B.C. offer WorldHost customer service training as part of their Tourism programs. Enrolment for high schools to become part of the WorldHost Network is managed through B.C.’s Ministry of Education. Teachers must attend day one of the Fundamentals Train-the-Trainer session to become certified. Training materials can be ordered through Crown Publications.
Post Secondary Institutions
Several post-secondary institutions in B.C. include WorldHost customer service training as part of Tourism Management, Business, English as a Second Language and Continuing Education programs. Students benefit from valuable learning objectives that focus on soft skill development and an understanding of the economic impact of the tourism sector in British Columbia.
Which Post Secondary Institutions in B.C. are WorldHost Licensees?
Camosun College, Victoria
Capilano University, North Vancouver
College of New Caledonia, Dawson Creek, Fort St. James, Burns Lake, Vanderhoof
College of the Rockies, Invermere
Douglas College, New Westminster
Kwantlen Polytechnic University, Surrey, Langley
Nicola Valley Institute of Technology, Merritt
North Island College, Port Hardy, Campbell River
Northern Lights College, Chetwynd
NorthWest Community College, Hazelton, Masset-Haida Gwaii, Terrace
Pacific Coast University for Workplace Health Sciences, Port Alberni
Selkirk College, Kaslo, Nakusp, Nelson, Trail
Thompson Rivers University, Kamloops, Lillooet
University of the Fraser Valley, Abbotsford
Vancouver Community College, Vancouver
Vancouver Island University, Duncan, Nanaimo, Powell River
Fees
The cost to enrol a post-secondary institution to become a WorldHost Delivery Organization for a five year renewable term is $375 (plus tax).
Responsibilities
Each post-secondary institution is responsible for selecting an internal program coordinator and trainer who will be delivering WorldHost workshops at the School.
WorldHost workshops help Post Secondary Institutions achieve success by:
- Certifying trainers through Train-the-Trainer sessions
- Providing an in-depth orientation that covers effective program administration, and operations
- Providing workshop training collateral
- Conducting trainer evaluations to maintain quality standards.
To see a list of workshops scheduled near you, please check the WorldHost Workshops Calendar.
Private Training Companies
Private training companies can add WorldHost workshops to their suite of training products by becoming a licensed WorldHost Delivery Organization.
Fees
The cost to become a WorldHost Licensee for private training companies for a five year renewable term is $375 (plus tax).
Responsibilities
Each organization is responsible for selecting an internal Program Coordinator and Trainer who will deliver WorldHost workshops on behalf of the organization.
WorldHost workshops help Private Training Companies achieve success by:
- Certifying trainers through proven Train-the-Trainer sessions
- Providing an in-depth orientation that covers effective program administration, and operations
- Providing workshop training collateral
- Conducting trainer evaluations to maintain quality standards. To see a list of workshops scheduled near you, please check the WorldHost Workshops Calendar.
Corporate Clients
Corporate clients who request training from WorldHost Training Services also become part of our expansive network of organizations promoting customer service best practices.
Who May Apply to be a WorldHost Corporate Client?
Corporate Clients include organizations and businesses from several sectors including tourism, hospitality, retail, education, government, and health care.
WorldHost workshops help Corporate Clients achieve success by:
- Receiving a subscription to "WorldHost e-News"
- Being recognized on the “WorldHost Hall of Fame”
- Becoming a WorldHost Recognized Business
- Receiving regular news and announcements from WorldHost Training Services
- Being entered to win WorldHost contests (e.g. clothing giveaways and discounted WorldHost workshops).
Corporate Licensees
Organizations that are looking to raise the bar for customer service excellence by implementing an internal customer service training program can become a WorldHost Corporate Licensee.
Who May Apply to be a WorldHost Corporate Licensee?
This option works well for organizations looking for a training solution without having to rely on outsourced customer service training.
Visit the WorldHost Hall of Fame to learn about Corporate Licensees that are committed to WorldHost customer service excellence.
Fees
The cost to become a WorldHost Corporate Licensee for a five year renewable term is $375 (plus tax).
Responsibilities
Each organization is responsible for selecting an internal program coordinator and trainer who will deliver WorldHost workshops to individuals within their organization.
WorldHost workshops help Corporate Licensees achieve success by:
- Certifying trainers through proven Train-the-Trainer sessions
- Providing an in-depth orientation that covers effective program administration, and operations
- Providing workshop training collateral
- Conducting trainer evaluations to maintain quality standards.
To see a list of workshops scheduled near you, please check the WorldHost Workshops Calendar.
International Licensees
WorldHost Training Services offer programs that extend well beyond the borders of British Columbia. Our customer service training workshops have been adopted across Canada and around the world, including Mexico, Palau, the UK, and the United States.
Learn more about our international WorldHost affiliates in our International Licensing program.
