KNOW YOUR USER

Zunnit offers real time knowledge of your user behavior and preferences through our profile analysis and user segmentation tools.

User segmentation is performed using customizable parameters such as content visualized by the user or user individual characteristics.

Customizable parameters are collected and automatically arranged in groups in order to bring about group patterns. These patterns are then used in collaborative filtering to categorize users into profiles and latent factors.

Zunnit offers a dashboard called Z-Dashboard where the different profiles, interest groups and latent factors are shown in real time. Z-Dashboard is a powerful tool for business intelligence, marketing and content editing.


Basic Functions:

  • Click-through Rate (CTR)
  • Pageviews
  • Content Popularity


Advanced Functions:

  • User Segmentation
  • Latent Factors

When you visualize user segmentation, each point represents one user, and each color represents similar interests that those users share. Examples of segmentation analysis can be performed using:

  • similar content segmentation: "product X is related to product Y”
  • user segmentation: “people in your group bought product Z”

Users are then automatically segmented in profiles using latent factors, such as age, clicked content or any other relevant information you have available.

From the moment you know the user profile it is possible to offer personalized items, evaluate content performance and many other actions (see more details in Personalize).


In this real example of user segmentation three million users were segmented based on the content they read in a news website. The users grouped in the orange segment located in the right bottom corner have Culture as their main interest. The number between brackets (0.51) means that 51% of the user interest is focused on Culture, 19% on Life and Style and 8% on Beauty.

Content and user segmentations allow content to be personalized for each user. If the user is reading news on Culture, content segmentation can be used to provide him with more news on Culture and profile segmentation can provide him with more news on Culture, Life and Style and Beauty.

While content segmentation is reasonably simple, profile segmentation is complex and offers better results, being one of the strong features of zunnit products. In profile segmentation each user is unique in his set of group preferences.

Segmentation information is available not only in the Z-Dashboard, but as an API with detailed documentation as well. With this API you can integrate user segmentation in your business model automatically.

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MANAGE YOUR CONTENT

Organize, classify and prioritize your content with our tools for Entity Recognition and Topic Page Creation which automatically select relevant entities and topics.

Zunnit offers two APIs to classify, organize and identify relevant entities and topics in your content: Entity Recognition API and Topic Page Creation API.

The Entity Recognition API selects and categorizes the relevant words that exist in your content, such as persons, organizations and places. These categories can be customized to your needs.

This API can be used to automatically tag your content and create word clouds.

The Topic Page Creation API selects content based in specific topics prioritizing relevance automatically.

The relevance parameters are customized for you, with options such as photo gallery, timeline, similar news and relevant products.

To start using our Entity Recognition and Topic Page Creation APIs:

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PERSONALIZE

Deliver personalized content to your user, improving his experience and conversion rates.

Predict behavior and suggest preventive or proactive actions.

Zunnit offers the Z-Recommendation API that selects news, products, offers or actions in your database based on each user profile.

In order to showcase Zunnit recommender systems, an e-commerce demo store is setup at http://magento.playground.zunnit.com.

Beneath each product, four recommended products are shown using algorithms that take into account:

  • Item popularity

  • User behavior, such as "Users also liked" or "Users also bought"

  • User segmentation in profiles, such as "young woman", "business man", "mother", etc.

The goal of Zunnit recommender systems is to offer the users of your site a personalized experience, improving conversion rates and engagement.

In order to achieve this objective it is vital to know your users, predict their behavior and offer highly attractive options.

Zunnit Systems do all that in real time. When a user clicks in a product or news page, this information is sent to Zunnit Systems. This user is classified in a profile based on his behavior and of similar users. Then, the most relevant product or news is selected and offered to this user automatically in milliseconds. In the user's point of view, the recommended item was there all the time.

Each user has a relevant and unique experience.

Products and news recommendations are just the first step.

Zunnit Systems allow you to integrate personalization and user profiling in your decision-making processes.

Use cases include:

  • Personalized ads, campaigns or a complete personalization of the site experience.
  • Predictive analysis based on profiles combined with action suggestions. For example, analysis of which user profiles are more likely to upgrade subscription plans, or which are more likely to cancel subscription.
  • Individual predictive risk analysis to prevent undesirable behavior. For example, anticipate if a user might file complaints with regulatory organs and suggest preventive actions. Another case is risk analysis of hospital patients with suggestion of actions to health professionals.

To personalize your e-commerce or receive more information, contact us.

To personalize your blog or news site, start now by clicking the button.

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Product Platform

The Deep Learning + Big Data Product Platform developed by Zunnit stands on four main pillars:



- Big Data Capture: The first step is to collect the available data that may be pageviews and clicks on a webpage, BI internal data, CRM data or customized databases. These data is then structured and stored.


- Deep Learning Engines: The next step applies Deep Learning Engines to find patterns and clusters. Clustering is an automatic classification based on latent factors subjacent to the data and Zunnit provides natural clusters (unsupervised learning) or clusters to achieve a specific objective (supervised learning).


- Inference & Analysis Engine: Inference and Analysis tools are then applied to the discovered clusters and decision support tools are used to achieve specific goals such as product and actions recommendation (Recommendation System), suggestion of sales leads with high acceptability probabilities (Sales Leads), detection and prevention of risky behaviour (Decision Support) and others.


- Data Visualization: The detected clusters and the performance of the decision support system are visualized in a Dashboard developed for each client that shows all the available metrics and their evolution in time.


This platform is being successfully used in several clients to evaluate and understand user profiles generating sales leads, identifying fraudulent behaviour, discovering latent factors, and even automatic grouping and management of multimedia assets.

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ABOUT ZUNNIT

Zunnit focus on research and development of predictive tools for user segmentation and behavior analysis.

Zunnit Intelligent Systems is a high-tech company focused on the convergence of Deep Learning techniques and Big Data aiming to achieve comprehension and automation of business processes to produce more effective inference and analysis in order to increase sales leads and support decision.

Zunnit was initially focused on recommender systems, but later the group successfully incorporated the latest technology advances in Deep Learning and Big Data into its product portfolio becoming the first high-tech company in Brazil actively working on Deep Learning.

EXPERIENCE

Zunnit was founded by Professors Nivio Ziviani and Alberto Laender from the Department of Computer Science at UFMG, the best and most entrepreneurial CS Department in Brazil.

Success cases of this group include Miner Technology Group (founded in 1998 and aqquired by Folha de São Paulo/UOL in 1999) and Akwan Information Technologies (founded in 2000 and aqquired by Google Inc. in 2005).

CONTACT US

   +55 31 3401-1092
   contato@zunnit.com


Rua Professor José Vieira de Mendonça, 770 – Sala 410
BHTec – Parque Tecnológico de Belo Horizonte
Belo Horizonte / MG – Brasil – CEP 31310-260