Effective Date: July 22nd, 2014
Bandcamp, Inc. (“Bandcamp”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By accessing the www.bandcamp.com website and domain name, mobile applications, and any other linked pages, features, content, or application services offered from time to time by Bandcamp in connection therewith (collectively, the "Service"), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
This Privacy Policy covers Bandcamp’s treatment of personally identifiable information ("Personal Information") that Bandcamp gathers when you are accessing Bandcamp's Service and when you use Bandcamp services. This policy does not apply to the practices of companies that Bandcamp does not own or control, or to individuals that Bandcamp does not employ or manage.
The information we gather from customers enables us to personalize and improve our services and to allow our users to set up a user account and profile that can be used to interact with other users through the Service. In connection with the Service, we request and display some personal information to other users and visitors of Service, which allows users to identify each other. We collect the following types of information from our customers.
We receive and store any information you enter on our Service or provide to us in any other way. The types of Personal Information collected may include your name, user name, password, email address, photograph or other likeness, purchase history, IP address, browser information and any other information you provide in connection with your user account. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as allowing you to interact with other users, improving the content of the Service, customizing the advertising and content you see, and communicating with you about specials and new features. When you make payments through the Service, you may need to provide financial account information, such as your credit card number, to our third-party service providers, such as Paypal. We do not receive your credit card information, but we may receive information about the transaction, such as the date and time it occurred.
We may receive a confirmation when you open an email from Bandcamp if your computer supports this type of program. Bandcamp uses this confirmation to help us make emails more interesting and helpful and improve our service. If you do not want to receive email or other mail from us, please send your request to support@bandcamp.com.
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Affiliated Businesses We Do Not Control: We are affiliated with a variety of businesses and work closely with them. In certain situations, these businesses sell items to you through Bandcamp's Service. In other situations, Bandcamp provides services, or sells products jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business, if you have agreed to be solicited by marketing partners during the registration process.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Bandcamp’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Bands: When you use certain functionality or services, we may provide certain personal information to bands, such as your e-mail address, country of residence and zip/postal code ("Fan Information") to add you to the relevant band's mailing list. Bands are only authorized by us to use the Fan Information to send email to you and may not share, rent, or sell the information with others for any other purpose.
User profiles: User profile information including users’ name, email address, purchase history and other information you enter (“User Submissions”) may be displayed to other users to facilitate user interaction within the Service. Email addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Users’ email addresses will not be directly revealed to other users by us, except, when the user is "connected" to another user via a shared group membership, or an invitation, or if the user has chosen to include their email address in their User Profile. You may designate certain User Submissions, including individual items in your purchase history, as private, in which case they will not be displayed to other users.
Communication in response to User Submissions: As part of the Service and Services, you will receive from Company email and other communication relating to your User Submissions. You acknowledge and agree that by posting such User Submissions, Company may send you email and other communication that it determines in its sole discretion relate to your User Submissions.
Business Transfers: In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Bandcamp, or substantially all of its assets were acquired, or in the unlikely event that Bandcamp goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Bandcamp may continue to use your Personal Information as set forth in this policy.
Protection of Bandcamp and Others: We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Bandcamp, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Your Bandcamp account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Bandcamp endeavors to protect user information to ensure that user account information is kept private, however, Bandcamp cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
The Service may contain links to other sites. Bandcamp is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service.
Bandcamp allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as our Service changes.
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at support@bandcamp.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.
Bandcamp may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Service or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first posted.
If you have any questions or concerns regarding privacy at Bandcamp site, please send us a detailed message to support@bandcamp.com. We will make every effort to resolve your concerns.
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information shared, the names and email addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2015 will receive information regarding 2014 sharing activities), and descriptions of the likely types of marketing the third parties would send.
To obtain this information from Bandcamp, please send an email message to support@bandcamp.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
