AmeriCU is excited to offer EMV (or chip card) technology on our MasterCard and VISA credit card products! This technology gives you the latest in enhanced security features and makes it easier than ever to use your AmeriCU Credit Card while traveling internationally.
When will I get my EMV chip card?
You will receive your new chip card a few weeks before your current card's expiration date (at natural re-issue). If you would like a chip card sooner than your natural re-issue date, please contact AmeriCU's Member Service Center at 1.800.388.2000 or visit your local Financial Center.
EMV cards are enhanced with EMV (Europay, MasterCard, VISA) chip technology. This chip will provide you with greater protection against fraud when you use it at chip-enabled terminals and is more convenient to use when making purchases internationally. Many merchants outside the U.S. have already adopted chip technology, and it has become the global standard. U.S. merchants have begun to switch to chip-enabled terminals and we expect to see more adopt this technology over time.
Using your card at chip-enabled registers is simple!
If making a purchase at a chip enabled merchant:
Most international merchants and an increasing number of stores in the U.S. have chip-enabled registers.
1. Insert your card in the terminal. Be sure to leave your card in the terminal until prompted to remove it.
2. Follow the prompts.
3. Sign for your purchase or enter your PIN as directed.
4. Remove your card.
If making a purchase at a merchant without a chip-enabled terminal:
1. Since your card still has a magnetic strip, swipe your card as usual.
2. Follow the prompts.
3. Sign for your purchase.
If making a purchase online or over the phone:
1. Complete your transaction as usual using your account information..
What does the EMV chip do?
EMV chip cards add an additional layer of protection to your purchases and protect you against fraud by making it extremely difficult for the card to be copied or coutnerfieted. The EMV chip stores payment information required to authenticate, authorize, and process your transaction and provides you extra security by encrypting your data when you use it at chip-enabled registers. The EMV chip does not track or store your purchase history or provide location assitance if lost or stolen. it only creates an additional layer of fraud protection.
Can I use my EMV chip card at merchants that don't have a chip-enabled terminal?
Yes. In addition to the EMV chip, your card still has a magnetic strip, which enables you to continue using your card at merchants that do not yet have a chip-enabled terminal.
Why is EMV more secure?
Chip card transactions offer advanced security in-store and at the ATM by making every transaction unique. And, chip cards are more difficult to counterfeit or copy. If the card data and the one-time code are stolen, the information cannot be used to create counterfeit cards and commit fraud.
Why does my AmeriCU Credit Card have a chip?
Your card has been enhanced with EMV chip technology. This chip will provide you with greater protection against fraud when you use it at chip enabled terminals and will enable you more convenient use when making purchases internationally. Many merchants outside the U.S. have already adopted chip technology, and it has become the global standard. U.S. merchants have begun to switch to chip enabled terminals and are expected to see more adopt this technology over time.
What is EMV?
EMV stands for Europay, MasterCard®, and Visa®. EMV cards are embedded with a microchip. These are also called chip cards or smart cards.
What is the difference between chip cards, EMV cards and smart chip cards?
There is no difference, these are just different terms for the same technology.
When will I get my AmeriCU chip card?
Starting in September 2015, AmeriCU will begin mailing chip cards to members at their natural credit card reissue date. Select members who travel internationally will also receive the chip cards in 2015. A chip card can be requested prior to your natural re-issue date by visiting a Financial Center or contacting our Member Service Center at 1.800.388.2000. EMV chip cards will be available for AmeriCU debit cards beginning in 2016.
Do I have to pay for the chip card?
No. There’s no additional cost for the chip card.
Can I use my chip card with Apple Pay?
Yes. You can use your AmeriCU Visa chip card with Apple Pay. You may have difficulty taking a photo of your card, but you can upload your card information to Passbook and use it at participating Apple Pay retailers. Apply Pay is not available on any AmeriCU MasterCard credit cards.
Can I use my chip card at merchants that don’t have a chip-enabled terminal?
Yes. In addition to the chip, your card still has a magnetic strip, which enables you to continue using your card at merchants who do not yet have a chip-enabled terminal.
Do I need a PIN to use my card at merchant terminals?
If you have an AmeriCU Visa credit card, you will not be prompted to enter a PIN at the merchant terminal.
If you have an AmeriCU MasterCard credit card, you may be prompted to enter your PIN at merchant terminals.
What if I don't remember my PIN?
It is important that youmemorize and protect your PIN! If you do not remember your PIN, please call AmeriCU at 1.800.388.2000. A representative will have a PIN reminder mailed to you which should take approximately 7-10 business days to arrive. Once you receive your PIN reminder in the mail, if you wish to change it, instructions will be provided.