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Poster: | Jeff Kaplan | Date: | Dec 26, 2014 3:53pm |
Forum: | faqs | Subject: | Re: Emails not being replied to/ IA not responsive |
https://archive.org/iathreads/forum-display.php?poster=micah6vs8&;&limit=5000
show all yours.
the staff is as responsive as possible. as a non-profit library we operate with a very lean staff.
i will pass along your concerns. we do appreciate feedback.
Reply [edit]
Poster: | micah6vs8 | Date: | Dec 26, 2014 4:03pm |
Forum: | faqs | Subject: | Re: Emails not being replied to/ IA not responsive |
Now that one worked! Thank-you JK! (Can I just replace the limit # to 6k or higher?)
I have sympathy for the lean staff and appreciate all the help you (and Tracy & greenone) give.
However sometimes, if one has a concern, it seems that there is no clear way of communicating w/ IA. The old hands know the places to post that would up our chances of getting a response, but it may be useful for all to have a place where reasonable questions can be fairly certain of getting an answer.
Thanks for all the help you give many IA'ers through the year(s). S.