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This IDC study provides details about our assessment of Bizagi as a leading provider of business process platforms. This study serves as a companion to IDC MarketScape: Worldwide Business Process Platforms 2014 Vendor Assessment (IDC #247683, April 2014).
There are four important elements that qualify business process management software offerings for inclusion as a BP platform:
- BP platforms are used in projects rated as highly to moderately sophisticated. This was determined by a scoring model associated with complexity, based on our reference calls with customers and partners.
- The products, whether offered standalone or as a portfolio with supplemental products from the same vendor, demonstrated the ability to support a development team across the life cycle. This includes the ability to assign and manage independent teams of developers, who work individually or as a team on diverse elements of the project, including workflow, data modeling, integration, user interface, and decision services. Not all vendors offered case management, but where this was present in the offering, case design and development supported the same team-oriented style of development.
- Vendors in this group exhibit an orientation toward extending model-driven development beyond core workflow automation to enable use of BPM software across a broader set of use cases.
- The offerings are architecturally solid, supporting strategic investments that require reuse and scalability across an enterprise.
This study includes sections covering:
- Bizagi's history in business process management
- Detailed product assessment based on a demo guide that all participants used to present their capabilities
- Customer service and support assessment based on customer and partner reference interviews
- Business assessment based on how Bizagi compared with its BP platform peers in sales, marketing, and overall momentum
- Assessment of Bizagi's best fit for enterprises planning sophisticated process improvement efforts that require correspondingly sophisticated process automation technology
"In our briefings with vendors, we commonly hear the comment that if competitor X is competing for the same deal as competitor Y, one of them is in the wrong deal," according to Maureen Fleming, vice president of IDC's BPM and Middleware research programs. "When an enterprise doesn't quickly understand the difference, it invests too much in the evaluation and runs the risk of making a mistake that will cost far more in development and user satisfaction. This document covering Bizagi is one in a series associated with IDC MarketScape: Worldwide Business Process Platforms 2014 Vendor Assessment (IDC #247683, April 2014) designed to help enterprises with vendor selection when their process automation projects are highly to moderately sophisticated."
BuyerPulse Analysis: Business Process Management Software
Application server middleware, Content applications, Data access, analysis and delivery, Integration and process automation middleware, Platform as a service