Archive for the ‘NICE Team’ Category
NICE Team Update
greetings from the NICE team:
for those of you that don’t know what that is … it is the “Novel Interdisciplinary Care for Emergencies” team. we evaluate pts that are frequent users of the ED to see if there are better resources that the pts can be referred to to facilitate & improve their care. the criteria for referral to the team is more than 3 ED visits per month for 3 consecutive months. we get a report generated from EPIC that filter pts based on this criteria that we review plus any referrals that staff send to us.
once the pt is part of the NICE program, an FYI is entered into EPIC. currently, most FYIs just say to call the appropriate social worker while the pt is here so that they can share pertinent clinical or psychosocial information with you. we are exploring avenues to get this data centralized so that it will be accessible even when they are not available – but it is a work in progress right now. You should see a red upward arrow in the column labeled “FYI” on the track board. if you double click on it, it will take you directly to the FYI information. while in a chart, there is also an FYI notification in the header – if you click on that section, it again will take you to the information that is there. please make every effort to call SW for every NICE team pt that comes to the ED so we can track their visits & to re-educate them about the proper resources & where they can go for care.
if you have any questions, please feel free to email me, liza ronda or jessica hochstadt.
best,
vaishali
