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Welcome to the Reliable Controls® Corporation Help page. We have provided some information below to help you in successfully locating the information that you require. Please follow the suggestions below, but If you are still having difficulties please email the webmaster. If you have additional suggestions for information that you think might be helpful, please let us know.
Homepage
To reutrn to the homepage from any page, simply click the Reliable Contols logo in the upper left hand corner of the screen.

Font Size   Increase/Decrease Font Size
Some users have found the font size hard to read on our website. If you would like a larger or smaller sized font, use the three text 'T's located below the main menu.


Get the Adobe Acrobat ReaderDownloading Files
The majority of the files on our site such as technical specifications are saved in Adobe Acrobat PDF format. To view these files, you must download the free Acrobat Reader.


Software Authorization
In order to use the RC-Studio®, RC-Archive™, or RC-WebView™ Software, you must have a valid authorization code. A unique code is supplied to each dealer. Click here authorize your software.


Software/Firmware Updates
If you are a Reliable Controls� MACH-System� end-user and wish to upgrade your software or firmware, you should contact your local Reliable Controls Authorized Dealer for assistance. Click here to locate an Authorized Dealer in your ares.


Passwords
Passwords are required to gain access to certain areas of our site including the Customer, Consultant, and Dealer Support Centres. Passwords are provided only to authorized dealers. If you have lost or forgotten your password, click here to request your password.


Searching Our Site
We index our site regularly and do our best to ensure that information is current and accurate. If you are unable to find what you are looking for, make sure you have entered a valid search string. See our Search page for additional details. If your search does not return the desired results, please check our site map to see if you can locate the appropriate file.


Customer Log-In Passwords
Customers must obtain a unique username and password in order to access the Customer Log-In section. Dealers may obtain these items from Reliable Controls� Corporation on behalf of a customer or customers may contact Reliable Controls� Corporation directly to obtain access.


Technical Support
You will find some support resources in the Support area of our site. For our customers and dealers, technical support resources are available in the password-protected sections of our site. If you have a specific technical question, we suggest that you first look for the answer to your question in our Frequently Asked Questions (FAQ) pages.


Technical Support (Customers)
If you require technical support with your Reliable Controls� Corporation product, please contact your local dealer who will be pleased to assist you.


About Our Site
We have optimized our site for use with monitors having a minimum screen resolution of 1024 x 768 pixels. Many of the links on our site open information in a new browser window. To reduce the number of open windows (and memory demand on your computer), we suggest closing each window before proceeding.


Browsers & Plug-ins
Our site is compatible with Microsoft Internet Explorer 5.5+, Netscape Navigator 7.0+,, Mozilla Firefox 1.28+, and Safari for Mac OS X. If you have an older version, some pages may not display properly. You will also require the Authorware Plug-in to view our Free Web Based Training Module. Download the latest version by clicking on the logos below:

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