Mocavo has now moved to Findmypast

About the move

Findmypast have created a single experience for our US customers in a move that aims to deliver a more focused, efficient and comprehensive service to US family historians.

Our Story

We launched back in March 2011 when, only three months old, Family Tree Magazine named us as one of the best 101 genealogy websites of 2011. In 2012 we released The Free Yearbook collection and since then we’ve continue to publish hundreds of records and archives every day. We'd like to thank you, our customer, for being there with us as we’ve continued to grow.

We are now in the process of moving all Mocavo site content to Findmypast so you’ll soon be able to enjoy everything currently available on Mocavo and more. As part of our ‘Free Forever’ promise, Mocavo subscribers will continue to enjoy free access to all of the same records that were previously published for free on Mocavo. We will be transferring your account over to Findmypast soon so stay tuned for updates.

What’s next?

You don’t need to do anything just now. We're hard at work bringing the two sites together and we'll be in touch with specific information about your account once the migration has taken place, with some how-to guides that will help make the most of the new experience.

Existing Gold/Silver Mocavo subscribers: Your existing subscription will be migrated to FMP and when this expires, you will be given an additional 90 days to enjoy Findmypast. You can be assured that your payments will remain unchanged for your current subscription. If you hold a Findmypast subscription too, we will make the necessary adjustments to your two accounts.

Non-Subscribers (Basic): We will either merge your account with your Findmypast profile, or create a new one if you're not currently registered with Findmypast. If you have a Findmypast subscription, this will continue without any disruption. We will also be giving you 30 days free access to Findmypast.

How does this move affect you?

• You’ll still benefit from the same great content you’ve been enjoying on Mocavo and this will all be available on Findmypast soon. In addition, you’ll be able to take advantage of hundreds of millions of new and exclusive US records to further enhance the experience for US family historians.
• Findmypast has more British and Irish records than anyone else and is adding new records from the US and other locales every single week, so you’ll be able to take advantage of these to help your family history search. You’ll be able to explore nearly 8 billion names now and hundreds of millions of new names coming this year alone.
• You can easily import your family tree and we’ll start to hint against names that we find in the archives to help you discover more about your family and even find relatives you never knew existed.

FAQs

1. Will my family tree be accessible?
   • If you have exported your family tree (GEDCOM file) from Mocavo, then you can import it to Findmypast and continue building once we have completed the migration. If you have not exported your tree, than please be patient as we will email it to you soon so you can add it to your Findmypast account.
     
2. Will my login information (email and password) remain the same once the migration occurs?
   • Your email address will remain the same. For your security, you will need to reset your password by clicking https://www.findmypast.com/account/forgotpassword and adding your email address prior to submitting the request.
     
3. When will my subscription be active on Findmypast?
   • We are in the process of migrating all accounts from Mocavo to Findmypast, and then adding the appropriate subscriptions to your account. We estimate this process will be complete by March 31, 2016, at which point your subscription should match that which you previously had with Mocavo. In addition to this for the inconvenience we will be extending your Mocavo subscription by 90 days to welcome you to Findmypast.
4. Will the Mocavo content be contained within its on section on Findmypast or distributed throughout the other collections on Findmypast?
   • Mocavo content will be transferred over the coming weeks and added to our already comprehensive data sets on Findmypast.
5. What will the cost be once my current subscription period comes to an end?
   • Your renewal will take place at standard Findmypast rates at the time of renewal.
6. What if I prefer not to participate in this transition
   • If you prefer not to continue your subscription, you can opt out of auto renewal after the migration has occurred, and no further payments will be taken; your access will remain live until your pre-existing renewal date.
     
7. Will the content on Mocavo still be free when it is available on Findmypast?
   • Once we have migrated all of the data from Mocavo to Findmypast, the data which was previously freely available, will remain so for the foreseeable future.