Why UserZoom?
Built for the Enterprise
Built for the Enterprise
- Toughest Data Security Standards
- Full Study Customization & Flexibility
- High-Quality UX Research & Consulting Services
- Hands-on Local Support
Agile & Cost-Effective
Agile & Cost-Effective
- Going unmoderated means no equipment or long hours in a lab
- Build studies and gather feedback just hours, great for an agile timeline
- Automated data & analytics
Easy Recruiting
Easy Recruiting
- Diverse, high quality panel recruitment
- Reach real users in the shortest amount of time
- Options include: live intercepts, email links, QR codes & more
All-in-One Platform
All-in-One Platform
- Integrated solutions for Usability Testing, Information Architecture Optimization, UX Benchmarking & Voice of Customer Research
- Flexible, Feature-rich, Customizable
Qualitative & Quantitative
Qualitative & Quantitative
- Collect quant & qual data with a single solution
- Audio, video & screen recordings of real people interacting with your site, plus success rates, satisfaction ratios, heatmaps and more
Multichannel
Multichannel
- Conduct UX research and usability testing with participants using iPhones, iPads & Android devices
- Provide a consistent user experience across all channels: websites, mobile sites, mobile apps
UserZoom's All-in-One Platform at a Glance
A Complete Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing
Recruiting
Get the right participants in the shortest amount of time with our flexible recruiting options.
Services
From defining a study to analyzing the data, we offer whatever it takes for you to be successful.
Want to know more?
Get a Personalized DemoWhat results do you get?
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Effectiveness Ratios
(success, error, abandonment and timeout) -
Audio Feedback
& Screen Recording -
Efficiency Ratios
(time on task and number of clicks) -
Clickstreams & Heatmaps
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User Satisfaction Rates -
User Comments
Would you like to learn more?
Meet our Customers
Half of Fortune Magazine’s Most Admired Brands already profit from UserZoom
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WW Customer Experience at Lenovo
UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there.
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Dorilyn Northrup
User Experience Designer at ACI Worldwide
Watch videoUserZoom helps ACI Worldwide reduce the time it takes to make the right revisions to our user interface screens
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Pablo Sanchez Martin
Former Interaction Design Competency Center Manager at Hewlett-Packard
The versatility and robustness of the tool, and the marvelous, frictionless ability to deploy tests, in some cases without the intervention of the IT department, makes this totally invaluable.
Let’s talk
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Any questions? Contact us
Get answers about UserZoom, we’re here to help.
Talk with one of our knowledgeable Specialists. -
Request a demo
Schedule time with our UX Specialist to discuss
how UserZoom can meet your specific needs.
