Saturday, 13 February 2016

Jago Grahak Jago Complaint Number Information, Online Tracking Status

Jago Grahak Jago Complaint Number Information:

large number of complaints are received by the National Consumer Helpline under the campaign of the Ministry namedas ‘Jago Grahak Jago’ through its advertised and publicized Toll Free No 1800 11 4000.

Usually we advice you to move toward the Corporate/ Customer care/ Supportive team and other lower tier officials for more information related to this. Resorting to legal preparation however is suggested as a last resort only. As we all know that for all economic activities there is only one deciding factor which is Consumer.

 Now all the universe accept this truth that this level of consumer protection is the Best indicator to check the level of progress in a nation. In the increment of the need for consumer protection the growth in the complexity of production and distribution systems plays the top most role for the complexity in marketing and selling Performing and forms of promotion like advertising, etc.

The most important legislation which is enacted to provide for best safeguards to customers for various types of exploitations and unfair dealings is the the Consumer Protection Act, 1986. In 2002 this act was modified to Consumer Protection (Amendment) Act, 2002 with some inclusions which are important for it.

The Process of complain is given below:

The system essentially works as a two-way communication which is:

Step 1: first of all on a pan-India they received the Captured complaint which is based on National Consumer Helpline and sat it on the base of sector / company

Step 2: in the second Step the nodal contact persons are identified at both Organization/ Company and National Consumer Helpline Level which will help you for your smooth and effective transmission of data and feedback.

Step 3: the third step contains the data Transmission through NCH to the company/organization. So this process includes the relevant details like

·         Docket No. generated at NCH

·         Name and address of the consumer

·         Telephone number

·         email ID

·         Name of the Company/Organization

·         Details of the problem /Complaint.

Step 4: in last step they addressed /redressed your Complaint by the company/organization by using their redressed System and the feedback of this processing is send to the Costumer and NCH.

Step 5: company/organization at nodal officer Level Share the Feedback which receives from consumers through telephone/ letters/ faxes/email.

Note: For more information you can also check Official Website.

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