Registered Users

Benefits of Reporting an outage as a Registered User:

• We can pre-populate forms for you
• You can login later to view the status of your outage

Are you a new user? To register you will need the following:

• Account Number
• Access Code

Unregistered Users

Electric Service or Outdoor/Security

• Account Number OR
• Phone Number OR
• SSN

Streetlights or Abnormal Conditions

• Comments on Problem
• City Location
• Closest Address to Outage

Electric Service

• Usually your main living location
• House
• Apartment
• Duplex, Etc.

Outdoor Lighting & Security Lighting

• Free standing light(s) on your property
• Security Lights around buildings
• Parking Lot Lighting
• Lighting near entrances of buildings

Streetlights (Municipal)

• Report a broken pole
• The glass is broken
• Light bulb is out
• Someone has crashed into the pole

Abnormal Conditions

• Report a broken pole
• Animals on lines
• Numerous items hanging from lines