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Production update as promised below, but first I wanted to share one of the most amazing Coolest reviews ever.
Our goal from Day 1 was to make a high quality cooler with great features that was engineered to last for the long haul. Every single one of you who helped bring this product to life share in whatever positive role the Coolest Cooler played in this situation:
Truck vs Coolest
Thank you!
-Ryan
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PS. 4,100 Coolest Coolers in Orange and Green produced this week, and scheduled to ship out this Sunday. This means we are officially (slightly) ahead of schedule for the $97 option. Woohoo!
Woo Hoo I JUST WANT MY COOLER AS PROMISED AND TO DATE I HAVE NOTHING!!!!!!!!!! BUT EMPTY DELIVERY DATES UNLESS I PAY $97 MORE DOLLARS??????????
WHAT A FUCKING JOKE
I can't remember when this started but I am pretty sure I have moved since!!! How do I update my address with you so the people who bought my house do not get this awesome cooler???
Mitchell, Ryan clearly stated in February that he had run out of money and NO COOLERS would be produced until he found an alternative funding source. Then on May 5 (only 19 days ago- 2 1/2weeks) Ryan stated that production was starting up again.
According to Ryan's earlier updates, it takes 5weeks to transport coolers from China, add a few days at customs, and then add about 1/2 a week to put it together at his warehouse. That's 6 weeks (if things go smoothly) to have a cooler created and ready for shipping.
My question to you Mitchell, where did these coolers appear from? Ryan must have a bundle of them stashed away somewhere.
Ryan,
Maybe you should look into Bragi and the DASH to figure out how to launch a product. Great, honest updates, product delivered and ongoing support....a 1000% CLASS ACT, unlike the keystone kops operation you run.....
Jason Warner we know. Please do something fun with your life. Chalk this down as a learning experience and don't do Kickstarter anymore. He is trying to advertise so he can sell more. If he sells more he can take that money and get you yours. Quit shooting your cooler in the foot.
So nice to see that all the folks with extra money are getting their coolers while the people who had the least money and supported you are stuck with nothing.
Really, the cooler saved thier lives???? Well I hope my family does not get in an accident since we have been waiting for two years to get our cooler and we wont be protected!!!!!! Give me a break you are such a thief, i would like to call you a con-man, but you are to clueless to be one. I have come to grips with the fact that we will never see our cooler, WE WERE ALL SUCKERS!!!!
Why do you people back anything on Kickstarter? If you want a product in 2 days you should pay full price and order it when its available not back it here...
Just so everyone knows. Ryan is now selling these coolers on his website. He promises shipping within 24 hours. They started selling on his website immediately after the production lines were opened. He has the coolers, he just wanted to con more people out of even more money. Accept the fact everyone, if you didn't pay the extra $97 you will never get your cooler. There will never be profits from this crook of a company as Ryan will spend every last dime on himself and his team. You can file a complaint with the Oregon department of justice for Ryan selling items to others before fulfilling backer orders, scamming people out of another $97 and then giving the coolest away for free as a promotion at a trade show he is attending. 30,000 people don't have coolers and he is raffling them off for free.
https://justice.oregon.gov/consumercomplaints
I piad $185 dollars plus the extra battery over 2 years ago. I was told I was in the first round of production but I'm then told I can pay an additional $97 to get it by July. Why in the hell would I pay you more money when I have seen nothing from the $185 I have already given you. I can go on amazon and buy one for $399 and it would be in my house in 2 days. I get we were backing a new product but this is ridiculous.
Since I never received the email with the option to pay the extra $97 to get my cooler. Is there any word on when the people that did not pay the extra money will get their coolers?
I am one of the International backers, for some reason it would seem that we are at the back of the list when it comes to getting the Coolest. In the interests of being fair and communicating with your overseas backers can you confirm how many you have actually produced, shipped to USA, shipped to International and how many orders you still need to process for both USA and International ? So far it would appear you have only shipped to the USA and the only email we have had was to say we were not included in the batch for the week of the 24th April and we are still waiting for more information. International backers also paid $100 more for their Coolest so please can you send out an update for all the Internationals out there who still do not have the product they backed. Regards.
Can you please update the funding graphic? Per US Customs and Border Protection, 39,661 coolers were on US soil as of 5/18/2016. That would mean that you sold 20,000 to Amazon at, what, $250 per unit? And you collected another $1M for the July 4 option. That's a total of $19,000,000 and, after the July 4 production run, you will have produced 50,000 units? And you're still out of money?
Do not buy anything from coolest cooler I have been waiting for over 2 years!! I bought it for my wonderful daughter that has since has passed from cancer!! I am a great-grandmother & they took my money!! every cooler you buy I helped !!
Ryan -- I got my coolest last year so I'm happy but this has been painful to watch and it could have been avoided. As a fellow entrepreneur and business builder I know this world and you need to be able to pivot when the going gets tough. Right now you need to deliver .... How you do that is sell 20% of your company to an investor on a crowd funding site - get the money you need to deliver on all of the backers that are losing their mind over this shit show and put it behind you. Don't try to SELL COOLERS TO RAISE THE MONEY - people who backed your deserve it before someone just cruising thru Amazon. If money is what you need - build a pitch deck and sell a portion of your company and get money in the door.
And just limit the updates until you actually have positive updates - not that someone got in a car accident.
Ryan -- I got my coolest last year so I'm happy but this has been painful to watch and it could have been avoided. As a fellow entrepreneur and business builder I know this world and you need to be able to pivot when the going gets tough. Right now you need to deliver .... How you do that is sell 20% of your company to an investor on a crowd funding site - get the money you need to deliver on all of the backers that are losing their mind over this shit show and put it behind you. Don't try to SELL COOLERS TO RAISE THE MONEY - people who backed your deserve it before someone just cruising thru Amazon. If money is what you need - build a pitch deck and sell a portion of your company and get money in the door.
And just limit the updates until you actually have positive updates - not that someone got in a car accident.
Used the Coolest for first last weekend for a beach trip. Had to share margaritas with fellow vacationers. Works great. One suggestion, redesign wheel clearance. Dragging across beach turned the coolest into a plow. Otherwise the music, margaritas, sand = perfect weekend.
Thank God everyone is ok however a 10 pound of potatoes probably would have worked. Ordered 4 coolers in July 2014 and refuse to pay another $400 to expedite shipping on a promised item or in my case items.
Being I am one of the backers that brought this to life I think you should sell me one at the backers
price of $187, I couldn't afford it at the time of the offer. Please replay asap.
I thought I asked to be in the option of the July 4 delivery. I have not received any information on how to pay the $97. Please let me know otherwise I'd have to wait probably another two years.
So glad to hear you are happy with the cooler, but being an original backer and 2 years later I'm still waiting for my cooler, your posts are meaningless to me
How many have you sold retail and how many of those are going to help ship backer coolers?
Where is the reshuffle of the batches? If the coolers are on the water, surely your team of 40 are working on something. Don't give us BS in June you're too busy packing coolers to update the batches. 40 people can do a lot.
How many have you sold retail and how many of those are going to help ship backer coolers?
Where is the reshuffle of the batches? If the coolers are on the water, surely your team of 40 are working on something. Don't give us BS in June you're too busy packing coolers to update the batches. 40 people can do a lot.
All of these negative comments are crazy. It's a Kickstarter it's a gamble not a gaurenteed purchase. Everyone can hope things go smooth but they never do. I have backed multiple campaigns on Kickstarter and indigogo and have been burnt a few times where companies go bankrupt and never send out a working produt. Even better send out a item that didn't even work or do half the things it claimed to do during its campaign (the meteor smart watch). My point is Ryan has been quite good on updates and explaining why he does what he does. Keep up the good work and thank you.
Total scam! How do to get a refund. You've had my money for 2 summers now. Zero credibility that I'll ever receive my cooker that I've already paid for.
Just so everyone knows. Ryan is now selling these coolers on his website. He promises shipping within 24 hours. They started selling on his website immediately after the production lines were opened. He has the coolers, he just wanted to con more people out of even more money. Accept the fact everyone, if you didn't pay the extra $97 you will never get your cooler. There will never be profits from this crook of a company as Ryan will spend every last dime on himself and his team. You can file a complaint with the Oregon department of justice for Ryan selling items to others before fulfilling backer orders, scamming people out of another $97 and then giving the coolest away for free as a promotion at a trade show he is attending. 30,000 people don't have coolers and he is raffling them off for free.
https://justice.oregon.gov/consumercomplaints
Coolest Cooler Company - I know there are a lot of people still waiting to receive their cooler (and for those of you that don't want to wait, just let them know-stop being crabby-this wasn't an order, it was a start-up fund), but think you should replace this families smashed cooler!
I have been waiting for a very long time to receive my cooler.I was one of the supporters on your kickstarter campaign and yet nothing about my shipping date. I have done all updates on info eq address etc. STILL WAITING >I do not think I will ever support another kickstater campaign
Coolest Cooler Saves Lives!!! Thank you Ryan. This is us. Our 15 year old daughter posted the Amazon review this week before I had a chance to proofread it.
Here's the story. Last Saturday we were rear ended while stopped at a red light in Jacksonville, Florida. What was supposed to have been a day at the beach kayaking and picnicing ended abruptly less than a mile from our home. We had 7 people in the van (2 adults and 5 children). Impact and the minutes that followed were the scariest of my life. The vehicle that hit us was traveling about 45 mph and did not even touch the brakes. Just plowed right into the back of us. Screaming kids, shattered glass everywhere and pure chaos. Seeing all of the kids alert and moving was such a relief.
Our minivan is totaled. :( We could not open the back hatch until days later at the tow yard. Look at our Coolest Cooler!!! It appears to have absorbed some of the impact possibly helping protect our three children in the back row. We were one of the original Coolest Cooler Kickstarter Backers. Lifelong Coolest Cooler Fans!
Drew Skinner 40 minutes ago
So, were the recipients of the 4100 notified and given tracking numbers, or do we just have to hold our breath like we've been doing the last 2 years?
Ron Faison about 2 hours ago
Woo Hoo I JUST WANT MY COOLER AS PROMISED AND TO DATE I HAVE NOTHING!!!!!!!!!! BUT EMPTY DELIVERY DATES UNLESS I PAY $97 MORE DOLLARS??????????
WHAT A FUCKING JOKE
Lydia Lawton about 13 hours ago
I can't remember when this started but I am pretty sure I have moved since!!! How do I update my address with you so the people who bought my house do not get this awesome cooler???
Paul about 13 hours ago
Mitchell, Ryan clearly stated in February that he had run out of money and NO COOLERS would be produced until he found an alternative funding source. Then on May 5 (only 19 days ago- 2 1/2weeks) Ryan stated that production was starting up again.
According to Ryan's earlier updates, it takes 5weeks to transport coolers from China, add a few days at customs, and then add about 1/2 a week to put it together at his warehouse. That's 6 weeks (if things go smoothly) to have a cooler created and ready for shipping.
My question to you Mitchell, where did these coolers appear from? Ryan must have a bundle of them stashed away somewhere.
Michael Fanous about 14 hours ago
Where is the shipping schedule?
Gregory Struthers about 14 hours ago
Ryan,
Maybe you should look into Bragi and the DASH to figure out how to launch a product. Great, honest updates, product delivered and ongoing support....a 1000% CLASS ACT, unlike the keystone kops operation you run.....
Patrick Tyrrell about 17 hours ago
Jason Warner we know. Please do something fun with your life. Chalk this down as a learning experience and don't do Kickstarter anymore. He is trying to advertise so he can sell more. If he sells more he can take that money and get you yours. Quit shooting your cooler in the foot.
Audrey Peterson Boris about 20 hours ago
How do we do the $97 option?
Ann Little 1 day ago
So nice to see that all the folks with extra money are getting their coolers while the people who had the least money and supported you are stuck with nothing.
Zachary Aaron Rose 1 day ago
i hate you.
Anthony cagnacci 1 day ago
Really, the cooler saved thier lives???? Well I hope my family does not get in an accident since we have been waiting for two years to get our cooler and we wont be protected!!!!!! Give me a break you are such a thief, i would like to call you a con-man, but you are to clueless to be one. I have come to grips with the fact that we will never see our cooler, WE WERE ALL SUCKERS!!!!
Suzanne Jasin 1 day ago
We used the blender for the first time this weekend and it leaks.
sang-yun, Kang 1 day ago
Included me??
How long i wait it??
Ryan Cavender 1 day ago
Why do you people back anything on Kickstarter? If you want a product in 2 days you should pay full price and order it when its available not back it here...
#WTF
Jason Warner 2 days ago
Just so everyone knows. Ryan is now selling these coolers on his website. He promises shipping within 24 hours. They started selling on his website immediately after the production lines were opened. He has the coolers, he just wanted to con more people out of even more money. Accept the fact everyone, if you didn't pay the extra $97 you will never get your cooler. There will never be profits from this crook of a company as Ryan will spend every last dime on himself and his team. You can file a complaint with the Oregon department of justice for Ryan selling items to others before fulfilling backer orders, scamming people out of another $97 and then giving the coolest away for free as a promotion at a trade show he is attending. 30,000 people don't have coolers and he is raffling them off for free.
https://justice.oregon.gov/consumercomplaints
Greg Peck 2 days ago
I piad $185 dollars plus the extra battery over 2 years ago. I was told I was in the first round of production but I'm then told I can pay an additional $97 to get it by July. Why in the hell would I pay you more money when I have seen nothing from the $185 I have already given you. I can go on amazon and buy one for $399 and it would be in my house in 2 days. I get we were backing a new product but this is ridiculous.
Hallowed Ground Terrain 2 days ago
And how amazing of a review do you think you've earned from the people who backed your product, but never received it?
Tammy Miller 2 days ago
I put mine in my WILL! In case it ever actually shows up.
PJ Lyons 2 days ago
Since I never received the email with the option to pay the extra $97 to get my cooler. Is there any word on when the people that did not pay the extra money will get their coolers?
Noel Robinson 2 days ago
I am one of the International backers, for some reason it would seem that we are at the back of the list when it comes to getting the Coolest. In the interests of being fair and communicating with your overseas backers can you confirm how many you have actually produced, shipped to USA, shipped to International and how many orders you still need to process for both USA and International ? So far it would appear you have only shipped to the USA and the only email we have had was to say we were not included in the batch for the week of the 24th April and we are still waiting for more information. International backers also paid $100 more for their Coolest so please can you send out an update for all the Internationals out there who still do not have the product they backed. Regards.
Jadie Tomlinson 2 days ago
Can you please update the funding graphic? Per US Customs and Border Protection, 39,661 coolers were on US soil as of 5/18/2016. That would mean that you sold 20,000 to Amazon at, what, $250 per unit? And you collected another $1M for the July 4 option. That's a total of $19,000,000 and, after the July 4 production run, you will have produced 50,000 units? And you're still out of money?
Mary Lou Mcgohon 2 days ago
Do not buy anything from coolest cooler I have been waiting for over 2 years!! I bought it for my wonderful daughter that has since has passed from cancer!! I am a great-grandmother & they took my money!! every cooler you buy I helped !!
Aj Baker 2 days ago
Is the 97$ option still available. I seem to be getting the emails late.
Tice Harden 2 days ago
I hate reading these updates. It should just say thanks for the money.....
I will never again support a kick starter .
Jabez Dewey 2 days ago
Ryan -- I got my coolest last year so I'm happy but this has been painful to watch and it could have been avoided. As a fellow entrepreneur and business builder I know this world and you need to be able to pivot when the going gets tough. Right now you need to deliver .... How you do that is sell 20% of your company to an investor on a crowd funding site - get the money you need to deliver on all of the backers that are losing their mind over this shit show and put it behind you. Don't try to SELL COOLERS TO RAISE THE MONEY - people who backed your deserve it before someone just cruising thru Amazon. If money is what you need - build a pitch deck and sell a portion of your company and get money in the door.
And just limit the updates until you actually have positive updates - not that someone got in a car accident.
Jabez Dewey 2 days ago
Ryan -- I got my coolest last year so I'm happy but this has been painful to watch and it could have been avoided. As a fellow entrepreneur and business builder I know this world and you need to be able to pivot when the going gets tough. Right now you need to deliver .... How you do that is sell 20% of your company to an investor on a crowd funding site - get the money you need to deliver on all of the backers that are losing their mind over this shit show and put it behind you. Don't try to SELL COOLERS TO RAISE THE MONEY - people who backed your deserve it before someone just cruising thru Amazon. If money is what you need - build a pitch deck and sell a portion of your company and get money in the door.
And just limit the updates until you actually have positive updates - not that someone got in a car accident.
Thomas Folk 2 days ago
were can we go to see if our cooler has been ship or were it is
Mary Lou Mcgohon 2 days ago
been waiting for over 2 yrs for mine Getting ready to go on facebook, yelp, google, BBB !!
Billy Mixon 2 days ago
Used the Coolest for first last weekend for a beach trip. Had to share margaritas with fellow vacationers. Works great. One suggestion, redesign wheel clearance. Dragging across beach turned the coolest into a plow. Otherwise the music, margaritas, sand = perfect weekend.
Cynthia Martin 2 days ago
Does anyone know if shopping service us USPS, ups, or Fedex.
Cynthia Martin 2 days ago
Does anyone know if shopping service us USPS, ups, or Fedex.
Chris 2 days ago
Where is the update on number of retail units sold and how many backer rewards have been shipped as a result?
Lying cheat....
FRANK GORECKI 3 days ago
Thank God everyone is ok however a 10 pound of potatoes probably would have worked. Ordered 4 coolers in July 2014 and refuse to pay another $400 to expedite shipping on a promised item or in my case items.
Marangeli Rivera 3 days ago
I have waited long enough and I want mines already
Kay Scott 3 days ago
Being I am one of the backers that brought this to life I think you should sell me one at the backers
price of $187, I couldn't afford it at the time of the offer. Please replay asap.
K
Barbara Wirtz-Cote 3 days ago
I thought I asked to be in the option of the July 4 delivery. I have not received any information on how to pay the $97. Please let me know otherwise I'd have to wait probably another two years.
Don Evans 3 days ago
So glad to hear you are happy with the cooler, but being an original backer and 2 years later I'm still waiting for my cooler, your posts are meaningless to me
Jeramie Morris 3 days ago
I need a change of address. What is the email again? Thanks!
Eric Woljevach 3 days ago
Here's another amazing review that Ryan Crapper must of missed.
Bernie Madoff gave it two thumbs up!
Robert Fisher 3 days ago
How many have you sold retail and how many of those are going to help ship backer coolers?
Where is the reshuffle of the batches? If the coolers are on the water, surely your team of 40 are working on something. Don't give us BS in June you're too busy packing coolers to update the batches. 40 people can do a lot.
Robert Fisher 3 days ago
How many have you sold retail and how many of those are going to help ship backer coolers?
Where is the reshuffle of the batches? If the coolers are on the water, surely your team of 40 are working on something. Don't give us BS in June you're too busy packing coolers to update the batches. 40 people can do a lot.
Robert Fisher 3 days ago
@Matthew Scampoli, you nailed the problem. Coolest still does not get how to interact. For those who are of like mind, join us at https://www.facebook.com/groups/Coolest.Cooler.Rants.and.Reviews/
Gregory Doura 3 days ago
All of these negative comments are crazy. It's a Kickstarter it's a gamble not a gaurenteed purchase. Everyone can hope things go smooth but they never do. I have backed multiple campaigns on Kickstarter and indigogo and have been burnt a few times where companies go bankrupt and never send out a working produt. Even better send out a item that didn't even work or do half the things it claimed to do during its campaign (the meteor smart watch). My point is Ryan has been quite good on updates and explaining why he does what he does. Keep up the good work and thank you.
Keith Ponder 3 days ago
Disgusted
Kellee Kessler 3 days ago
Total scam! How do to get a refund. You've had my money for 2 summers now. Zero credibility that I'll ever receive my cooker that I've already paid for.
Jason Warner 3 days ago
Just so everyone knows. Ryan is now selling these coolers on his website. He promises shipping within 24 hours. They started selling on his website immediately after the production lines were opened. He has the coolers, he just wanted to con more people out of even more money. Accept the fact everyone, if you didn't pay the extra $97 you will never get your cooler. There will never be profits from this crook of a company as Ryan will spend every last dime on himself and his team. You can file a complaint with the Oregon department of justice for Ryan selling items to others before fulfilling backer orders, scamming people out of another $97 and then giving the coolest away for free as a promotion at a trade show he is attending. 30,000 people don't have coolers and he is raffling them off for free.
https://justice.oregon.gov/consumercomplaints
Maureen Nee 3 days ago
Coolest Cooler Company - I know there are a lot of people still waiting to receive their cooler (and for those of you that don't want to wait, just let them know-stop being crabby-this wasn't an order, it was a start-up fund), but think you should replace this families smashed cooler!
Lucianna Ferrari-kluthe 3 days ago
I have been waiting for a very long time to receive my cooler.I was one of the supporters on your kickstarter campaign and yet nothing about my shipping date. I have done all updates on info eq address etc. STILL WAITING >I do not think I will ever support another kickstater campaign
Thomas Hobbs 3 days ago
Is your Kickstarter product for the Coolest Cooler operating under the Crowd Funding approach?
Please respond.
Thank you!
Amy and Jason Barry 3 days ago
Coolest Cooler Saves Lives!!! Thank you Ryan. This is us. Our 15 year old daughter posted the Amazon review this week before I had a chance to proofread it.
Here's the story. Last Saturday we were rear ended while stopped at a red light in Jacksonville, Florida. What was supposed to have been a day at the beach kayaking and picnicing ended abruptly less than a mile from our home. We had 7 people in the van (2 adults and 5 children). Impact and the minutes that followed were the scariest of my life. The vehicle that hit us was traveling about 45 mph and did not even touch the brakes. Just plowed right into the back of us. Screaming kids, shattered glass everywhere and pure chaos. Seeing all of the kids alert and moving was such a relief.
Our minivan is totaled. :( We could not open the back hatch until days later at the tow yard. Look at our Coolest Cooler!!! It appears to have absorbed some of the impact possibly helping protect our three children in the back row. We were one of the original Coolest Cooler Kickstarter Backers. Lifelong Coolest Cooler Fans!