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Mobile/Cellular Service Providers Complaints

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Idea Cellular / Idea Cheating customers

Ra
Ramakrishna k on Aug 5, 2016
Hi, My idea account number is 100039863330. due to I was in abroad i did not paid bill for 2 months and it got deactivated. total bill is 1357. i got call from 7416748973 number asked me to pay 1000/- and remaining amount will be waived off. After paying 1000/- these peoples are not lifting my...

Sprint / See Below

De
Debra Yarberry on Aug 4, 2016
On 1 August 2016 I bought Sprint phone from Best Buy Park Plaza In Little Rock, AR. 4 days later received a demand for payment or service would be cut off. It was an unlimited data, talk, & text plan. Despite 2 calls to the store & 1 to their 611, no one would say that service would not be...

Maxis / SafeDevice

An
andretg on Aug 4, 2016
I am writing to file a complaint of fraudulent activity by Maxis and BrightStar. On the 26th of July 2016, the device under the number 0177602722 was stolen. The following day, I filed a police report (attached) and went to Maxis to get the SIM card and phone replaced. To my surprise...

Jurie Pietesre / Data connection via vodacom direct

Ju
Jurie on Aug 4, 2016
I have two vodacom accounts. I moved bank accounts in March 2016. The bank was only able to move one account. The other account movement failed continuously. This resulted in the account being suspended because of non payment. When we realized this, the account was already in arrears for 3...

Vodacom / Overcharge of out of rates data

Sq
Squiff on Aug 3, 2016
I have a disputed invoice over data charges with Vodacom from 30 June 2016. It is now August and I have made several phone calls, spoken to every department from customer care, data services, solutions centre, I got told it takes 16 working days after my last phone call .Its now a month...

Verizon Communications / Verizon Web-Tracker

Jo
Joe Oberman on Aug 3, 2016
Verizon CommunicationsEnter into Google Maps 34.011901855469 -118.46820068359 and view Verizon's secret tracking facility in Santa Monica California, which tracks their users web-surfing habits by using their wireless phone email account address, when users use their laptops or personal computers.

Vodacom / Data Technicians

Gr
Greyling on Aug 3, 2016
I have a disputed invoice over data charges with Vodacom from May 2016. It is now August and I have made several phone calls, online request, spoken to every department from customer care, data services, solutions center, collections services and their legal department. Each department say...

Vodacom / Useless Call Centre

Gr
GrahamL on Aug 3, 2016
I upgraded my contract end April and moved to different package. Since then, not been able to make calls First invoice received 1. I was double debited 2. Migrated to wrong package. 3. Being charged for Itemised Billing but receiving Folowing month... Still could not make calls, and still on...

Digi Telecommunications / Unidentified 3rd party charges

Ar
Aries How on Aug 2, 2016
I had lodged my complaints on 17/07/2016, 20:51 and received call on 18/07/2016, 12:23pm said it is under investigate will give us a reply as soon as possible. And yet you leave us no reply like nothing happen? Is this the service you used to keep your customer? I am still been charged by...

Verizon Wireless / Billing problems, unethical behaviour

Ka
KathyOhio on Aug 2, 2016
I have been a customer for over 10 years for wifi aircard. I used the card occasionally while travelling or at business meeting. Over a year ago, I noticed that I was having trouble connecting to the network. Multiple phone calls later to customer service and tech help, the issue was not...

Vodacom / After setting up debit order twice, still debit from wrong bank

He
Heleen Clemons on Aug 2, 2016
12 June 2016 - phoned in to change banking details and set up debit order date. 4 July 2016 - My phone was cut off and the debit order did not go through as arranged above. I was VERY angry and no one could tell me why the debit order did not go off and NO NOTES on the system. We proceeded in...

Vodacom / Cancellation mistake by Vodacom. Not willing to correct

Ha
Hannes Pretorius on Aug 2, 2016
On 27 June 2016 11h00 I phoned to cancel a data contract of mine at Vodacom. The contract was due to expire on 3 July 2016. I clearly instructed the operator to cancel phone number 079 00x xxxx. He even confirmed the number. He then mistakenly cancelled my main phone number 082 82x xxxx. I...

Vodafone / Total joke!!

Na
Namie on Aug 1, 2016
Vodafone is the worst company to deal with, their customer service is an absolute joke! I used Vodafone for years and I think it's time to find another and more reputable company. Recently I received a bill and I was shocked when I saw it because the amount was crazy and unreal! I...

Cricket Wireless / Customer service and service

Ka
karen parr on Aug 1, 2016
Cricket Wireless Cricket Wireless Contacts & Information Posted: Aug 1, 2016 by karen parr phone and customer service Complaint Rating: 0 % with 0 votes Contact information: Jasper, Georgia United States I have been on the phone every day for two weeks trying to get two phones off...

Vodacom South Africa / Vodacom Repair Center

Ms
MsPatriciaK on Jul 28, 2016
Vodacom South AfricaI own a Samsung Galaxy S6 which I got on contract with Vodacom and still falls under warranty. I happened to be charging my device and suddenly it began malfunctioning and a message popped up stating "the device was overheating and all apps were being shut down" at the same time the device...

Vodafone / Signal problems

Jo
Joslu on Jul 28, 2016
I had troubles with mobile coverage in my area, that was a real pain in the ass for me. But no big complaints from me, I completely understand that this is, probably, because of a little bit far location. But there are devices called Hiboost repeaters that help to enhance mobile signal. I bought one and now I feel much better. Clear calls. Finally

Vodacom / Bad service

Ma
marizca on Jul 27, 2016
I am staying two hours from cape town and drove Tuesday 19/07/2016 to century city Vodacom shop (tel 0215520200) for my upgrade. I upgraded to the Samsung galaxy S7. When I returned home just to find out that 90% of the time I have got no signal / emergency calls only. In town the signal...

Digi / Digi Queenbay Mall, Penang registered wrong plan for me

Kp
kpyeoh on Jul 26, 2016
Lately, I help my wife to switch her Digi RM30 to Digi plan 68. I told the Digi Worker that I want the unlimited plan with 3 Gb data plan. After 2 months, I found my wife phone bill charges is so abnormal. I check with Penang Digi Center, Pulau Tikus. Giap, the representative told me that...

MTN / Pathetic services

Nj
NJardine on Jul 25, 2016
Good day Kindly please note that I have logged countless queries with you in regards to my cellphone being lost on 18-03-2016. At the time I lost my cellphone I did not have any access to a phone until I got back on 21-03-2016, over that long weekend airtime transfers and actions were done on...

Maxis Communications / Unresolved Issue regarding NON-RECEIPT of OTP for Online Purchase

Cy
Cynthia Lum on Jul 25, 2016
I contacted Maxis on 30 June 2016 when my repeated attempts to obtain OTP from my credit card for online purchase of flight ticket was unsuccessful after many repeated attempts. • From my conversations with Maxis, they had acknowledged that more than a dozen OTPs were received by Maxis for my...
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