Mobile & Cell Phones Complaints

These guys are complete scammers, do not send them your devices! They quoted me $200 for my iPhone 5 and that seemed like a great deal to me, so I sent them my phone and later they emailed me and said that they made an inspection and found several damages. They said that their final price...

on 30 April I bought a Boost tablet from Egars Centurion and took out cash insuarence cover. however the phone was stolen and I made a police report and submitted a claim at Edgars Centurion on 3 August 2016. I have been to Edgars on four occasions to follow up on the claim and I get the...

I am really frustrated and it is really annoying that a company like cell c would employ such dumb people, I have cancelled my account and paid up the settlement amount but soon after that they no longer trying to even debit the amount that I was usually paying for the device but they try...

During the Month of June I received my statement with the amount of R1990 payable for the month which I thought was rather high as normally my account is around R600 .Upon investigation from my side having gone through the account which normally do not do, I picked up that on one...

I bought the Samsung Galaxy Grand Prime 4G mobile device in August 2015. The very next week the problem started with the display of the device. A bar showing SIM 1/SIM2 and brightness comes and gets stuck on the lock screen. So many times I had taken it to the service centre and they had...

Good day During February 2015, I experienced a fraudulent transaction in which someone took an upgrade on my Vodacom account (without my knowledge or permission). I immediately visited a Vodacom branch (in Rosebank), cancelled my Vodacom account and opened up a case. I was told to sent...

On July 31st I called Vodacom and informed them that I do not wish to renew my contract which was to terminate on August 10th 2016. Vodacom, however, told me that my contract will effectively only terminate on August 31st. I have been on this Vodacom Contract and have retained the same...

I phoned in with a data enquiry the consultant on the line was not friendly at all and not paying attention to what i was saying after tying to explain my problem for the fourth time i request to be transferred to another consultant after the current consult got extremely rude and just disconnected the line.

Dear sir, I am using an android set htc Android set whose model no is htc 626 4g. My android set has been lost before 8 days means on previous friday 05/08/2016. Sir, i requested to you plz find my android set. Its detail like as imei number are given below and it is buy on april 2016

We traveled out of the country, realizing there was no roaming services coming through. We were unable to contact Vodacom until we have a phone available to call. I also tried to use the "promise to pay service" online, but failed to work when we reached our destination as I was only able...

I went to look at which deals I could get on an update to my contract with Vodacom at their Vodacom store in Pavillion today the 12th August 2016. My upgrade is due since September 2015. I, as well as 4 other customers, waited 15 minutes outside the store listening to the store manager...

My husband took out an MTN contract for me at 8 years ago at Altech Autopage. I lost my phone in 2014 two months after I upgraded it and have not used the sim card since. I sent an e-mail to Altech Autopage on 7.3.2016 and attached a letter signed by my husband to cancel the contract. I...

I ordered Battery from Ali Express on 10th July worth 7.44$ from India, Hyderabad. My order number: : 7670913929873. On 2nd August I received the mail to confirm the receipt of the package, which i never received. i waited for few days, but still the package was not delivered. when i...

I have been involved in a battle of months (since May 2016) about a free router that was delivered at my address. It was offered as a gift in April 2016 – no payment – after I had told the employee phoning that I am not interested in anything that would cost me money. NOT A WORD was said...

So I have been with Vodacom from 2014 since returning from abroad. I have had the same package until a month ago when I upgraded ( 9 months after I was able to, since NO ONE at Vodacom though it necessary to send out the notification for upgrade) to a new package which was activated on 1...

About a year ago I was due for an upgrade, only to find out I cant upgrade due to the staff having no knowledge of their new integrated system. The Vodacom decides to cancel my debit order without my convent, march of this year my contract suddenly gets cancelled and blocked. So now...

I am a Vodacom Client and have been for the past 14 Years, but the treatment i received from them in the past 2 weeks has left me shocked, i requested for my contract to be cancelled and moved to Prepaid, but Vodacom decides to delete my number all together, the number i have been using...

I purchased an iPhone charger (portable) on 26/6/2016. It was a two for one offer and cost me $69.85 AUS. I have not received the product or response to email. No phone contact details can be found. Don't even know what country they are in! Reference on my credit card account is 4029357733 AU AUS and I paid via PayPal.

I, like so many others have been scammed by this company I ordered my handy key charger back in May of this year. I have still not received it or my refund. I have contacted them on numerous occasions . After my first refund request, they replied that it was being reviewed by the refund depth...

On Aug 2nd, I purchased a $45.00 played for it went home, called boost to enter the reboots cards number! I received a message saying that they received the forty five dollar reboots card number, I thought everything was ok so like always I throw the used card and my store receipt away in...