Hi Gaal,
Yes it is the same Matthew, but he is only helping to host this campaign. Other than that, both projects and team members are not related and not involved with their respective products. It would have been a good idea to cross promote with them as they had almost 2 thousand backers, but after getting negative feedback from promotion done by a third party marketer on day one, we realized many backers were against these cross promotions, so we have stopped the service of the third party marketer and will not perform any more cross promotions here. No one involved with our project is affiliated with znaps. And it is general practice to purchase a domain from godaddy.
Hi Stefan and B2,
The campaign will be updated soon. It seems there was a glitch and some of the text was not saved on the campaign page.
@Auxillite: Could you please answer me on the following:
1. Are you affiliated with the newly funded project, Toasteroid, or are there two different Chun Wai Matthew Yu's?
2. If yes, are there different people working on the respective products? Have you informed backers on either projects that you are involved in both companies?
3. Are Auxillite, any of your employees, yourself or any of your family or friends in any way affiliated with ZNAPS?
4. The webpages of Toasteroid, ZNAPS and Auxillite are all being hosted by the same registrar and they are using the same anonymizer service. Such a service is often used to hide the location of a webpage and to hide who's it's owners. Why have you chosen to hide this information?
We understand that there is an unexpected confusion among some backers, this all arose from hiring the third party agency to boost our campaign. We were hoping to get a very good boost but a lot of commotion was created and has negatively affected our campaign. As we have repeatedly emphasized and stated that we are not related to the ZANP project you mentioned.
Unfortunately we are also the victim caused by this accusation. If you have further questions related to other kickstarter projects, we will correspond with you via PM. We want to keep our comment section for other backers to ask product related questions.
To All Backers:
Our team would like to take the following actions to instill trust from our backers.
- Update the campaign page to make it more informative
- We will post regular updates to keep all backers posted
- All the questions via PMs will be answered within 48hrs
Again, to those who have received those promotional emails, we are sorry for all the inconvenience caused.
Hi @B2 and everyone I just saw the conversation here after backed the project.
I am also suffering from the Znap ... I am a backer from Hong Kong and shame on what Znap and Arist did (they are same group of people in HK, too!). I am not just concern of my money but they cheating people all over the world!
If there have no proven by Auxillte on coming days:
1. THEY HAVE NOT RELATED TO THE GROUP BEHIND WITH ZANP AND ARIST
2. ANY PROGRESS ON THE MANUFACTURERS
3. MORE DETAILS OF THE ESTIMATION OF THE SHORT TIMELINE
otherwise, HK's medias loves to share this story... remember, "Golden Brothers" (4chan/anonymous in HK) is watching.
Hi Luke Berry,
Thanks man! Glad you like the design. Applying for MFi is definitely in our plans. I know this may be a deal breaker for some backers, but we really can't make any guarantees at this point in time. Yes, mic will work once we hit first stretch goal.
Hi Simon Ho,
We stated earlier we will no longer discuss other campaigns in the comments section as backers have reflected it is not helpful to do so. We can resume our discussions in PM if you’d like.
Hi B2,
It’s good to be helpful so thanks! We will be updating the campaign page today.
And please update information about creator via update section.
What's your name, what's your experiences, you said you have 45years of experiences.
And please provide creator's photos and videos too(not promoting video), the same thing that many campaign's creators did.
This will be increase your trust and I will help you share this campaign, I always want to help good people.
Hi Tiffany Lu,
The difference between Auxillite and Auxillite S is the S is slightly larger in size and it has an adjustable stand that allows for portrait and landscape positions.
Hi Yi-Shan Huang,
Yes, both charging and data are supported!
Hi Gio,
Yes, we believe quality is very important too. We’ll keep you updated on
Hi Marie-Andree Poisson,
Sorry to see you go. We’ve answered your questions down below but can still PM you more details. Also, you've made a very good point, we should really use this section wisely to communicate to our backers about our own project. We will stop commenting on other projects and only talk about Auxillite from now on. Thanks!
Hi B2,
Please continue discussions in PM, as it is affecting the quality of our comment section where backers only want to learn and discuss about Auxillite. So we will stop commenting about other projects here. Thanks for understanding.
When will we know if you plan to increase the DAC quality? Though a stretch goal or not? With that quality I would remove the pledge, I am only keeping it for the moment hoping that you will commit to a professional HiFi quality (better than old an modern DAC inside iPhones).
Well this is what I am looking for into such gadget - the possibility to change and listen is a welcomed plus as well. :-)
Cheers
Hi Marie-Andree Poisson, We can't give out the exact chip sets or the ICs we are using but we can tell you specs of the DAC: 16 bits with sampling frequency 44.1kHz/48kHz (made a mistake in an earlier comment). As for MFi, applying for it is in our plans, but we can't make any guarantees at this point in time.
Hi Ian, Yes! An Android version would be a great idea, but the DAC would need to be much more powerful!
Hi Wu Pan, Thanks for backing our project. We are not znaps. If you are unsure of any projects and but would still like to take part, we think it’s a good idea to pledge $1.
Hi B2, we have already given you the info you seek and you may search online just like we did when we looked for help with our campaign. The company were able to provide a few good examples of other successful campaigns they helped with and they had experience since they were established since the beginning of 2015. We don’t think it’s fair for us to be treated poorly when we just purchased a third party service. We apologize for the inconvenience caused to you. We can help you submit a request to remove you from the mailing list or you may do that on you own too. Again sorry for making you feel bothered.
Hi! Can you tell me the difference between your product and the «DAC/Amplifier, Audio & Charge Adapter for iOS devices», another project on Kickstarter...
Hi Jon Chusid, Thanks for the idea about combining the two early birds. We will look into it and see how we can make it work.
Hi B2, After receiving some more info from other backers, we have a better understanding of your behavior. Did you receive a promotional email advertising this campaign? If so, we apologize for any inconvenience caused. We enlisted the help of the marketing company to help promote our project, so that is why you got the email. We have been informed you may unsubscribe from the list then you won’t be bothered again. Or you may provide us your email and we send in the removal request on your behalf. Also, we are not associated with znaps. We apologize again for the inconvenience.
@auxillite so far only znaps have been using my KS email in other "campaigns" (they probably thought that they did not make enough money with me - even if they never delivered a pledge ) , are you in any way associated with znaps and if not where did you get the KS email you used to send me the spam I received from you ?
Auxillite Creator on October 19
Hi Gaal,
Yes it is the same Matthew, but he is only helping to host this campaign. Other than that, both projects and team members are not related and not involved with their respective products. It would have been a good idea to cross promote with them as they had almost 2 thousand backers, but after getting negative feedback from promotion done by a third party marketer on day one, we realized many backers were against these cross promotions, so we have stopped the service of the third party marketer and will not perform any more cross promotions here. No one involved with our project is affiliated with znaps. And it is general practice to purchase a domain from godaddy.
Hi Stefan and B2,
The campaign will be updated soon. It seems there was a glitch and some of the text was not saved on the campaign page.
Heebom Yoon on October 19
so, is this another znaps thing or not?
Gaal
Superbacker
on October 19
@Auxillite: Could you please answer me on the following:
1. Are you affiliated with the newly funded project, Toasteroid, or are there two different Chun Wai Matthew Yu's?
2. If yes, are there different people working on the respective products? Have you informed backers on either projects that you are involved in both companies?
3. Are Auxillite, any of your employees, yourself or any of your family or friends in any way affiliated with ZNAPS?
4. The webpages of Toasteroid, ZNAPS and Auxillite are all being hosted by the same registrar and they are using the same anonymizer service. Such a service is often used to hide the location of a webpage and to hide who's it's owners. Why have you chosen to hide this information?
Thanks.
Stefan on October 19
Chun Wai Matthew Yu
Alastair and Eric
??????????
B2
Superbacker
on October 19
Auxilite
Please provide more information via "Updates" section NOT campaign's page.
I'm waiting more information from you.
Cheers
Auxillite Creator on October 19
Hi CHEONG JONG HYO,
We don’t have the Double 24-bit set up yet, but you can add $28 to your pledge right now and send us a PM to confirm the change.
Hi Kelvin Hor,
Thanks! It’s unfortunate to see you go.
Hi Stefan,
The quick turn around with production is possible because we will start parts of it even before the KS campaign ends.
Hi Chenxinxian,
Thank you, we need all the support we can get.
Hi Tim Warnecke,
Thank you for your information. I think we may add a truly technical section for all the hardcore tech backers lol
Auxillite Creator on October 19
Hi TC,
We understand that there is an unexpected confusion among some backers, this all arose from hiring the third party agency to boost our campaign. We were hoping to get a very good boost but a lot of commotion was created and has negatively affected our campaign. As we have repeatedly emphasized and stated that we are not related to the ZANP project you mentioned.
Unfortunately we are also the victim caused by this accusation. If you have further questions related to other kickstarter projects, we will correspond with you via PM. We want to keep our comment section for other backers to ask product related questions.
To All Backers:
Our team would like to take the following actions to instill trust from our backers.
- Update the campaign page to make it more informative
- We will post regular updates to keep all backers posted
- All the questions via PMs will be answered within 48hrs
Again, to those who have received those promotional emails, we are sorry for all the inconvenience caused.
Thank you again for all your support!
Simon Ho
Superbacker
on October 19
You mentioned that you have 45 years of manufacturing experience.
Can I have more information of your management team?
I love your project, but need more information before I can recommend to my friends.
TC on October 18
Hi @B2 and everyone I just saw the conversation here after backed the project.
I am also suffering from the Znap ... I am a backer from Hong Kong and shame on what Znap and Arist did (they are same group of people in HK, too!). I am not just concern of my money but they cheating people all over the world!
If there have no proven by Auxillte on coming days:
1. THEY HAVE NOT RELATED TO THE GROUP BEHIND WITH ZANP AND ARIST
2. ANY PROGRESS ON THE MANUFACTURERS
3. MORE DETAILS OF THE ESTIMATION OF THE SHORT TIMELINE
otherwise, HK's medias loves to share this story... remember, "Golden Brothers" (4chan/anonymous in HK) is watching.
B2
Superbacker
on October 18
I'm not sure but it's looks like Kickstarter has new live streaming feature?
If yes, creator, you can use that too.
B2
Superbacker
on October 18
I'm not sure but it's looks like Kickstarter has new live streaming feature?
If yes, creator, you can use that too.
CHEONG JONG HYO on October 18
I want to buy 24bit 2 auxillite
How can I buy 2ea??
No option in pledge
CHEONG JONG HYO on October 18
I want to buy 24bit 2 auxillite
How can I buy 2ea??
No option in pledge
Kelvin Hor on October 18
Hi guys .. after reading so much on the scam. I opt out just to save my few dollars .. good luck to u guys
Stefan on October 18
Backers watch out. Funding in November and est delivery in January. Imo this is a quick money scam
WARNING
Be aware of this campaign.
They can be the same person who create ZNAPS project.
https://www.kickstarter.com/projects/1041610927/znaps-the-9-magnetic-adapter-for-your-mobile-devic/comments
Chenxinxian on October 18
I think B2 suggestions are good.
I can't wait to see the creators how to fix their trust.
Please show your sincerity for your supporters.
Tim Warnecke on October 18
Just throwing this in here, regarding the 16 vs 24 bit DAC. http://www.head-fi.org/t/415361/24bit-vs-16bit-the-myth-exploded
Auxillite Creator on October 18
Hi Luke Berry,
Thanks man! Glad you like the design. Applying for MFi is definitely in our plans. I know this may be a deal breaker for some backers, but we really can't make any guarantees at this point in time. Yes, mic will work once we hit first stretch goal.
Hi Simon Ho,
We stated earlier we will no longer discuss other campaigns in the comments section as backers have reflected it is not helpful to do so. We can resume our discussions in PM if you’d like.
Hi B2,
It’s good to be helpful so thanks! We will be updating the campaign page today.
Simon Ho
Superbacker
on October 18
WARNING
Be aware of this campaign.
They can be the same person who create ZNAPS project.
https://www.kickstarter.com/projects/1041610927/znaps-the-9-magnetic-adapter-for-your-mobile-devic/comments
Simon Ho
Superbacker
on October 18
If the the team behind Anxillite and Znaps is the same, then backers should be aware.
They just got the money and never deliver anything.
Luke Berry on October 18
Also, does the microphone work with these?
Luke Berry on October 18
Product looks great!
Are these devices MFI certified?
Matt on October 17
This comment has been removed by Kickstarter.
B2
Superbacker
on October 17
And please update information about creator via update section.
What's your name, what's your experiences, you said you have 45years of experiences.
And please provide creator's photos and videos too(not promoting video), the same thing that many campaign's creators did.
This will be increase your trust and I will help you share this campaign, I always want to help good people.
B2
Superbacker
on October 17
Ok, I want to know why Auxillite illegally used my email?
I want to know the information about the company that Auxillite said they used for marketing.
Auxillite Creator on October 17
Hi Tiffany Lu,
The difference between Auxillite and Auxillite S is the S is slightly larger in size and it has an adjustable stand that allows for portrait and landscape positions.
Hi Yi-Shan Huang,
Yes, both charging and data are supported!
Hi Gio,
Yes, we believe quality is very important too. We’ll keep you updated on
Auxillite Creator on October 17
Hi Marie-Andree Poisson,
Sorry to see you go. We’ve answered your questions down below but can still PM you more details. Also, you've made a very good point, we should really use this section wisely to communicate to our backers about our own project. We will stop commenting on other projects and only talk about Auxillite from now on. Thanks!
Hi B2,
Please continue discussions in PM, as it is affecting the quality of our comment section where backers only want to learn and discuss about Auxillite. So we will stop commenting about other projects here. Thanks for understanding.
Matt on October 17
This is too good to be true, can you ship?
Tiffany Lu on October 17
Hi. whats the difference between the auxillite and auxillite s? thanks :)
Marie-Andree Poisson
Superbacker
on October 17
Ok, I'm out than. More informative answers on another project around here.
Yi-Shan Huang on October 17
Does it support USB data or charging only?
Gio on October 17
When will we know if you plan to increase the DAC quality? Though a stretch goal or not? With that quality I would remove the pledge, I am only keeping it for the moment hoping that you will commit to a professional HiFi quality (better than old an modern DAC inside iPhones).
Well this is what I am looking for into such gadget - the possibility to change and listen is a welcomed plus as well. :-)
Cheers
B2
Superbacker
on October 17
@Anxillite
It's your responsibility too.
I need all information that you have about the company that you referenced to.
I need information from you and don't ask me to search by myself, that's ridiculous.
If you are a good people, you have to help us tracking down the bad peoples, who are destroying this great community.
You are using Kickstarter to fund your project and if you don't help to improving Kickstarter then...
Auxillite Creator on October 17
Hi Marie-Andree Poisson, We can't give out the exact chip sets or the ICs we are using but we can tell you specs of the DAC: 16 bits with sampling frequency 44.1kHz/48kHz (made a mistake in an earlier comment). As for MFi, applying for it is in our plans, but we can't make any guarantees at this point in time.
Hi Ian, Yes! An Android version would be a great idea, but the DAC would need to be much more powerful!
Auxillite Creator on October 17
Hi Wu Pan, Thanks for backing our project. We are not znaps. If you are unsure of any projects and but would still like to take part, we think it’s a good idea to pledge $1.
Hi B2, we have already given you the info you seek and you may search online just like we did when we looked for help with our campaign. The company were able to provide a few good examples of other successful campaigns they helped with and they had experience since they were established since the beginning of 2015. We don’t think it’s fair for us to be treated poorly when we just purchased a third party service. We apologize for the inconvenience caused to you. We can help you submit a request to remove you from the mailing list or you may do that on you own too. Again sorry for making you feel bothered.
Wu Pan on October 17
If the the team behind Anxillite and Znaps is the same, then backers should be aware.
B2
Superbacker
on October 17
@Chenxinxain
Possible.
Ian (deleted) on October 16
This comment has been removed by Kickstarter.
Chenxinxian on October 16
Hi @B2 ,
So as your comments, is the creator of Auxillite=ZNAPS, right?
B2
Superbacker
on October 16
I'm still aware of this because they sent email to me using the address that I only gave to Znaps.
As I'm a super backer (I'm not proud of this), my experiences tell me that what they did is not normal.
Other backers can find the Znaps link below to see how it's going.
I still waiting more information from Auxillite. In general, they illegally used my email.
Marie-Andree Poisson
Superbacker
on October 16
And what about the DAC chip you are using?
Marie-Andree Poisson
Superbacker
on October 16
What about MFi certification?
Stephane Loyer
Superbacker
on October 16
Hi! Can you tell me the difference between your product and the «DAC/Amplifier, Audio & Charge Adapter for iOS devices», another project on Kickstarter...
B2
Superbacker
on October 16
What's the marketing company name?
Auxillite Creator on October 15
Hi Jon Chusid, Thanks for the idea about combining the two early birds. We will look into it and see how we can make it work.
Hi B2, After receiving some more info from other backers, we have a better understanding of your behavior. Did you receive a promotional email advertising this campaign? If so, we apologize for any inconvenience caused. We enlisted the help of the marketing company to help promote our project, so that is why you got the email. We have been informed you may unsubscribe from the list then you won’t be bothered again. Or you may provide us your email and we send in the removal request on your behalf. Also, we are not associated with znaps. We apologize again for the inconvenience.
Jon Chusid on October 15
How about one of each for an Early Bird total of $22?
B2
Superbacker
on October 15
I received your PM.
But you not explain anything.
Auxillite Creator on October 15
Hi Bert, We are sorry you were inconvenienced with the promotional email. Please check PM.
Hi B2, PM sent, please check again. Thanks!
Bert
Superbacker
on October 15
@auxillite so far only znaps have been using my KS email in other "campaigns" (they probably thought that they did not make enough money with me - even if they never delivered a pledge ) , are you in any way associated with znaps and if not where did you get the KS email you used to send me the spam I received from you ?
B2
Superbacker
on October 15
I don't get any PM from you.