ECUA customer service specialists responded to 392,566 calls in 2015.
Last year ECUA collected 3,920 gals. of used cooking oil (unused product is converted to biodiesel fuel).
ECUA water is collected and distributed from 32 water production wells, located in our shallow sand-and-gravel aquifer.
ECUA sanitation service collected 79 tons of household hazardous waste in 2015.
ECUA collected 13,490 tons of recyclable materials in 2015.
68% of ECUA customers participated in our recycling program in 2015.
ECUA introduced its first “eco-friendly “sanitation truck, featuring hybrid technology, in 2010.
Last year ECUA pumped and treated an average of 29.9 million gallons of water a day.
The Bayou Marcus Water Reclamation Facility boardwalk is the “Western Gate” to the 2000-mile Great Florida Birding and Wildlife Trail.
The ECUA lab collected and tested more than 16,000 drinking water samples last year.
ECUA wastewater treatment plants process more than 21.1 million gallons of waste per day.
ECUA operates and maintains more than 2800 miles of water and wastewater lines in our service area.
Board Members
learn more +
Do You Have Questions About ECUA?
learn more +
ECUA recycling is back..
learn more +
ECUA Statement Regarding the EWG Article on Chromium-6
learn more +
Imposter Targets ECUA Customer
learn more +
ECUA & Escambia County Kick Off New Recycling Facility
learn more +
New Online Account Management Features!
learn more +
Emergency After Hours Phone Number- 850-476-5110
learn more +

Sign-up to be a part of the ECUA Notification System.  You’ll receive time-sensitive alerts regarding pertinent information related to your ECUA service. Alerts will be directed to whichever device(s) you specify such as your home or work phone(s), mobile devices, email, via text messaging and more!
Register here:


Under Florida law, e-mail addresses are public records.  If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing. 

Alert Florida Logo






Customer Service: (850) 476-0480