Network Access Blocked
Your computer appears to have a virus or is generating excessive
network traffic directed at the APS firewall. Your computer has been
blocked, and no longer has access to the Internet.
This automated blocking is necessary to stop the spread of viruses
that have occurred on the APS, beamline and visitor networks.
In order to have network access restored for your computer, please perform the following steps:
The network block will stay active for three days unless it is cleared by the APS IT group. You can notify APS IT by creating a Support Request from another computer (http://aps.anl.gov/hd). In the Support Request, please indicate that your computer has been sanitized and should be reenabled.
For an urgent request, call the APS IT Group support number: 630-252-9700. During off-hours, if you are a non-APS user, contact the on-duty Floor Coordinator who will then contact the appropriate APS IT personnel. If you are an APS employee, you can contact the Main Control Room during off-hours.