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Monica Windom
Acting Director
 

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7/21/16 - The Sitka public assistance office is moving August 1st. Our new address is:

304 Lake Street, Suite 101
Sitka, AK 99835

7/1/16 - Senior Benefits Fact Sheet ​

The Senior Benefits program is being funded at the same level as Fiscal Year 2016.  Payment levels for the highest wage earning group will be increased from its current $47 monthly amount to $76 per month effective August 1st.

7/1/16 - Information on State of Alaska Heating Assistance Program FY2017 budget changes.

ABAWD UPDATE

Beginning January 1, 2016, individuals in the Anchorage area who were between the ages of 18 and 49, did not have a child in their home, and were able to work became subject to the Able Bodied Adult Without Dependents (ABAWD) rule. 

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Announcement: Phones will go direct to voicemail in Ketchikan and Juneau (pdf)

The Division of Public Assistance (DPA) is making a significant change that is taking place now through this summer to improve our responsiveness. Phone calls to Ketchikan and Juneau field offices will go directly to voice mail so they can be more effectively answered through either an “interview line” or a “general number” for all other inquiries. This will increase our ability to respond to customer needs in a timelier manner. Learn more..​

Information on Senior Benefits Payment Error

Division of Public Assistance Services Dashboard

Child care online search tool announced

Alaska's Able Bodied Adult without Dependents (ABAWD) Food Stamp time limit waiver effective from January 1, 2016 through December 31, 2016. 

Read the ARIES Informational Overview for a description of the new Modified Adjusted Gross Income (MAGI) rules used to determine DenaliCare/Denali KidCare eligibility and for a better understanding of the online application process in the myAlaska self-service portal (SSP).

MAGI rules are used to determine Medicaid eligibility for these categories:  Parents/Caretaker Relatives, Pregnant Women, Children under 19, Under 21, Former Foster Care, and the Expansion Group.

  • Pregnant Women

    If you have submitted an application for Pregnant Woman Medicaid and have not received a notice informing you of the status of your application, please call 1-844-864-2229 (BABY).  Please be prepared to provide your case number, your full name, social security number, and a valid phone number.

    Medical Emergencies

    Please call 1-844-231-7880, if you submitted an application for Medicaid and someone is experiencing an emergent need for medical assistance such as:

    • Medical procedures to address a life threatening illness or injury

    • Travel for high risk medical procedures

    • Prescriptions that need to be filled

     
    For information about community resources that may help you until your application is processed, please call 2-1-1.

  • ARIES eligibility system overview

 

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Applying for Health Care Coverage?

There are several ways to apply for Medicaid (Denali KidCare and DenaliCare) and other Health Insurance Coverage. You can:

1.     www.healthcare.gov    (Through the Federally Facilitated Marketplace) OR

2.     https://aries.alaska.gov    (using your My Alaska account which is the same one you use to apply for a PFD.) This is the ARIES Self Service Portal (SSP), Click on ARIES-Public Assistance: People can currently apply for other types of MAGI Medicaid using this system. OR

3.     Download and print an application and mail, fax or drop it off at a Division of Public Assistance (DPA) office. OR

4.     Pick up and submit an application at a Public Assistance Office or with a fee agent in their village.

 

Public Assistance Videos​
 
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