Homeowners

Frequently Asked Questions

What is the Nevada Home Retention Program?

The State of Nevada sponsored Home Retention Program is designed to assist individuals and families at risk of losing their homes who have not been helped by myriad other housing assistance programs. The goal of the program is to stabilize homeownership and neighborhoods by providing assistance to homeowners that want to stay in their home.

How do I apply for the program?

The program does not accept applications. The program purchases mortgages of underwater, delinquent borrowers directly from investors, servicers and agencies such as the U.S. Department of Housing and Urban Development (HUD).  If your note was purchased in a pool from one of these sources, you will be notified. We do not encourage you to stop making payments to your current servicer in order to qualify your note for purchase by the program. 

How will the NHRP help me?

This is a principle reduction program to assist borrowers who are currently 90 days or more delinquent and whose current mortgage principal balance is above the current market value of the home.  Through a streamlined process, we will assist you to qualify you for a principal reduction.  For those borrowers that are unable to qualify or that decline participation in the program, transition assistance is available.  

Why am I being invited to participate?

Your loan was purchased by the State of Nevada Home Retention Program from the Department of Housing and Urban Development (HUD).  This principal reduction program is only available to homeowners that had their mortgage acquired by the NHRP.  You should anticipate receiving additional communication about the process from both our housing counseling partner and the new mortgage servicer.

Who is authorized to communicate with me about this program?  

The State of Nevada Home Retention Program has contracted with LenderLive Network, Inc. LenderLive Network, Inc. is your new loan servicer. LenderLive is a nationally recognized, fully licensed loan servicer offering proactive solutions to connect with homeowners, bringing unparalleled expertise, knowledge and insight to home retention. 

How do I know that this is not a scam?

First, we have partnered with well-known and respected organizations to help administer the program.  The validity of the program can be confirmed by contacting the Nevada Office of the Attorney General, HOME AGAIN Program at 1-855-457-4638.