Site Alert
Some of our secure online services may be unavailable Saturday, Nov. 19, and Sunday, Nov. 20, while we upgrade our systems. We apologize for any inconvenience.
Common Questions:
— Injured workers and their authorized delegates.
— Legal representatives.
— Attending doctor/ARNP.
— Employers.
— Third party administrators.
— Retro participants.
— Vocational Counselors.
Check the status of claims.
For example:
— Has a time-loss check been mailed?
— Who is the claim manager?
— Has L&I authorized treatment or paid my bill?
— View claim file documents.
Send information to L&I.
For example:
— Send us a secure message.
— Off work or returning to work? Update work status.
— Change worker's address or phone.
— Complete the Employer's Report of Accident.
Check the status of employer accounts.
For example:
— File quarterly reports.
— What are my rates?
— What are my classifications?
— Do I have a balance on my account?
View information about retro participants.
For example:
— Download retro reports.
— What is my retro status?
If you are a/an: | You'll need this information to sign up: |
Injured worker | Any claim number from a claim that has had some activity within the past 18 months. That claim's date of injury. Your date of birth. |
Injured worker’s authorized delegate | You may request access to a claim directly from the injured worker. You will need to complete your own registration as an Authorized Delegate and enter the Claim ID you want to access. An email will be sent to the worker. The worker will have to log on and approve your access. |
Worker’s legal representative | Your business name. Legal group ID. Claim number of claim for which L&I has listed you as the legal representative. |
Employer | Business name. UBI number. L&I account ID. PAC code from your account’s quarterly report. |
Third party administrator | Your business name. UBI number for your business. Retro ID you represent, or Employer account ID you represent. |
Retro participant | Your business name. Retro ID number. UBI number for your business. Employer account ID for a member of the group. |
Medical/vocational providers/ARNP | Federal tax ID (if you don’t have one, list social security number). L&I provider number. Claim number of claim for which L&I lists you as the current attending doctor/ARNP. |
Get help via email from:
WebSupport@Lni.wa.gov
Need help?
Contact WebSupport@Lni.wa.gov or call 360-902-5999 (Weekdays 8 a.m. to 5 p.m. Pacific)
The Claim & Account Center is closed for maintenance from:
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